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www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
About Measure Specifications and Reporting … Previous Page Next Page
Table of Contents
CAHPS Child Hospital Survey (Child HCAHPS) Toolkit … The Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) was built on … the core domains of the Adult HCAHPS instrument. … The team developed Child HCAHPS as a measure that can be used nationally by payers (public and private
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
March 01, 2015 - Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems
Measure Fact … Sheet – The AHRQ-CMS CHIPRA Pediatric Quality Measures Program (PQMP)
Measure: Child HCAHPS–Hospital … ● The Child HCAHPS is a non-proprietary instrument designed to complement the Adult HCAHPS. … Table: Hospital-Level Unit Reliability Estimates of Child
HCAHPS Composite and Single Item Measures … ● Results from cognitive interviews indicated that the Child HCAHPS is easily understandable.
3
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2021-childhcahps-chartbook.pdf
January 01, 2021 - About the Child HCAHPS Survey
The Child HCAHPS Survey assesses the experiences of pediatric patients … Table 1. 2021 Child HCAHPS Survey Top Box Scores
Composite Measure/Rating
Child HCAHPS
Database … Child HCAHPS Survey Database 2021 Chartbook
Child HCAHPS 2021 Results: Hospital Environment Measures … Introduction
About the Child HCAHPS Survey
About the Child HCAHPS Survey Chartbook
Summary of 2021 … Child HCAHPS Survey Top Box Scores
3.
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www.ahrq.gov/pqmp/measures/child-hcahps.html
August 01, 2021 - Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS)
Measure … Sub-Domain: Patient Experience
PQMP COE: CEPQM
Associated NQF # and Name: 2548, Child Hospital CAHPS (HCAHPS … Toolkit: CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
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www.ahrq.gov/cahps/news-and-events/events/webinar-120623.html
January 01, 2024 - Recording
Summary
This webcast provided results from the CAHPS Child Hospital Survey (Child HCAHPS … Speakers provided an overview of the Child HCAHPS Survey, including highlights from current data, steps … Children's Hospital
Associate Professor
Harvard Medical School
Boston, MA
Overview of the Child HCAHPS … CAHPS Database Manager
Westat
Rockville, MD
The Child HCAHPS Database (PDF, 1 MB)
Steven … Senior Behavioral Scientist
RAND
Pittsburgh, PA
The Child HCAHPS Narrative Item Set (PDF, 360 KB
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www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/improvement-data.html
July 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
Improvement Data
Previous Page Next Page … Table of Contents
CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
Introduction
Overview … Due to the lack of publicly available Child HCAHPS datasets during the time period of the AHRQ grant, … State-Level Simulation #1
CEPQM worked with two states to test Child HCAHPS for validity, feasibility … To simulate the calculation of hospital case-mix adjusted Child HCAHPS scores at the state level, the
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www.ahrq.gov/news/newsroom/case-studies/201503.html
March 01, 2015 - patient experiences by using AHRQ's Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS … Patsy Myers, R.N., M.S.N., vice president of operations at GBH, said the HCAHPS scores provide patients … HCAHPS survey results have helped GBH create strategies to address four quality measures of the patient … To help doctors improve in the area of doctor-patient communication, the HCAHPS questions related to … The HCAHPS survey results reflect that the hospital exceeded its target score in 2014.
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www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html
August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
Next Page
Table of Contents
CAHPS … Child Hospital Survey (Child HCAHPS) Toolkit
Introduction
Overview
About Measure Specifications … Background
Other Resources
Tools for Preparing for, Fielding, and Analyzing the Child HCAHPS … Survey
Published Articles About Child HCAHPS Survey Development
Acknowledgements
The CAHPS … ® Child Hospital Survey (HCAHPS) Toolkit is the product of collaboration among academic and research
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-toomey.pdf
December 01, 2022 - CAHPS Child Hospital Survey-Using Data and New Narrative Items - Overview
OVERVIEW OF THE
CHILD HCAHPS … Director/PI, Center of Excellence for Pediatric Quality Measurement
Boston Children’s Hospital
Child HCAHPS … toolkit highlights QI case studies:
https://www.ahrq.gov/pqmp/implementation-qi/toolkit/child-
hcahps … /pqmp/implementation-qi/toolkit/child-hcahps/index.html
Case Study #1: Improving Communication
with … HCAHPS = Hospital Consumer Assessment of Healthcare Pro
viders and Systems; CHA = Children's Hospital
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
June 02, 2025 - does not
adjust for staffing levels because HCAHPS is designed to describe how good the
experience … Case-Mix Adjuster
• In the 2021 HCAHPS Mode Experiment, patients were asked “Was this hospital stay … MA-PDP CAHPS
25
Effect of the Survey Mode Adjustments,
(HCAHPS Example)
• After mode adjustment … Example)
Example: 2025 HCAHPS Survey Mode Protocol Adjustments: Methods
New HCAHPS Top-Box Survey … a Survey Mode: HCAHPS Example
Case Mix and Mode Adjustments are Not Penalties When Scores Go Down
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-pt-narratives-support-px-strategy-quigley.pdf
June 02, 2025 - Experience Strategy (Webcast) - Quigley
Patient Narrative Research Insights
Insights About Child HCAHPS … Quigley, PhD
19
Children’s Hospital in
Academic Medical Center
• Child HCAHPS open-ended question … narrative item set (NIS)
• Compared content and actionability of narrative comments
• Compared with Child HCAHPS … Survey Narrative Data Should Be
Used Along With Closed-ended Data
• Most comments refer to Child HCAHPS … Comments on Pediatric Inpatient Experiences
Children’s Hospital in Academic Medical Center
Child HCAHPS
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www.ahrq.gov/cahps/cahps-database/child-hcahps-database/participate.html
March 01, 2025 - children's hospitals and inpatient pediatric departments that administer CAHPS Child Hospital (Child HCAHPS … New in 2025, the Child HCAHPS Database will accept data from hospitals using shortened versions of the … Child HCAHPS survey on a case-by-case basis.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-elliott.pdf
September 30, 2021 - 18
CAHPS Hospital, CAHPS Hospice, and MA/PDP CAHPS
Randomized Experiments
• The CAHPS Hospital (HCAHPS … publicly reported survey of
patient experience with hospital care
• Surveys in general, including HCAHPS … Mode Experiment
Response Rates
Survey Administration Protocol Response Rate
Current HCAHPS Modes … 2021 HCAHPS Mode Experiment Response Ratesby Email Availability
Multimode Protocols Improve RR and … Data Collection Period from 42 to 49 Days Improves Representation of Underrepresented Groups
HCAHPS
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www.ahrq.gov/news/newsroom/case-studies/201514.html
June 01, 2015 - were measured by AHRQ's Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS … , the hospital's vice president of patient and family advocacy, said the hospital has conducted the HCAHPS … importance of effective communication among patients and medical and nursing staff—a major focus of the HCAHPS … "HCAHPS helps us measure the clarity of our communication with patients and their supportive family network … As of June 2014, HCAHPS survey scores on patient care at the hospital improved in these areas:
6.1
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
March 01, 2025 - CAHPS Child Hospital Survey
The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences … Child HCAHPS covers most of the topics addressed by the Adult version of the Hospital Survey as well … The Child HCAHPS Survey (English and Spanish), guidance on survey administration, and additional information … Learn about participating in the Child HCAHPS Survey Database . … Learn more: 2024 Child HCAHPS Chartbook (PDF, 1.4 KB); 2024 Highlights: Infographic (PDF, 492 KB)
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www.ahrq.gov/cahps/news-and-events/news/index.html
March 01, 2025 - New to this year , the Child HCAHPS Database will accept data from hospitals using shortened versions … of the Child HCAHPS survey on a case-by-case basis. … ) Database and introduced a new Child HCAHPS Narrative Item Set. … 2023 CAHPS Child Hospital Survey (Child HCAHPS) Database are now available in a Chartbook. … Learn more about the Child HCAHPS Survey Database .
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
March 03, 2021 - Per Month
National
Response
Rate – FY2020
(Oct 2019 – Mar 2020)
Inpatient (IP) Mail Only
(per HCAHPS … The “drivers” are the remaining HCAHPS measures and CAHPS measures,
respectively. … is not
an official HCAHPS reported measure. … 70
1 2 3 4 5
Pe
rc
en
ta
ge
o
f H
os
pi
ta
ls
STAR Rating
VA 2018 VA 2020
VA compared to HCAHPS … Star Rating -Communication with Nurses
SHEP HCAHPS Star Rating -Care Transition
SHEP HCAHPS Star Rating
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
June 02, 2025 - CG-CAHPS Narrative Item Set
Health Plan
Narrative Item Set
Inpatient Narrative Items:
For Child HCAHPS … Positive: Access 47% 56% 55% 48% 67% 54%
% Positive: Relations 76% 61% 65% 53% 42% 85%
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The Child HCAHPS … Please
explain how this affected you or your child.
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The Child HCAHPS Narrative Item Set: Development … Health Plan Narrative Item Set: Yield
The Health Plan Narrative Item Set: Special Topics
The Child HCAHPS … Narrative Item Set: Wording
The Child HCAHPS Narrative Item Set: Development
The Child HCAHPS Narrative
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www.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/introduction.html
August 01, 2021 - CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
Introduction
Previous Page Next Page … Table of Contents
CAHPS Child Hospital Survey (Child HCAHPS) Toolkit
Introduction
Overview … The CAHPS ® Child Hospital Survey (Child HCAHPS) Toolkit asks patients’ families or caregivers about … Providing guidance for administration and measure reporting of Child HCAHPS.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - Use with HCAHPS : These supplemental items were designed to be added to the Adult version of HCAHPS … While users of HCAHPS are free to incorporate supplemental items in order to meet the needs of their … Add a transition statement to indicate a transition from the HCAHPS questions. … To find CMS’s mandatory transition statement, please refer to the HCAHPS Quality Assurance Guidelines … on HCAHPS and search for "mandatory transition statement."