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121. Understanding CAHPS® Surveys: A Primer for New Users - Shaller (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-shaller.pdf
     June 02, 2025 - Value-Based Payment • Centers for Medicare & Medicaid Services (CMS) ► Hospital Value-Based Purchasing (HCAHPS

122. CAHPS Elicitation Protocol Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - • I use open-ended question(s) as part of a different CAHPS survey (e.g., HCAHPS).

123. 2018 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-datasources.pdf
     October 01, 2019 - Since 2008, HCAHPS has allowed valid comparisons to be made across hospitals locally, regionally and … On average, more than 8,500 patients complete the HCAHPS Survey everyday. … Survey Sample Design HCAHPS is administered to a random sample of adult inpatients between 48 hours … Hospitals may add supplemental items after the core HCAHPS items. … Development, implementation, and public reporting of the HCAHPS Survey.

124. Advancing the Science and Implementation of Patient Narratives: Summary of Presentations (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narratives-presentations-summary.pdf
     January 01, 2022 - Item Set ..................................... 16 Concurrent Session 3: CAHPS Child Hospital Survey (HCAHPS … CONCURRENT SESSION 3: CAHPS CHILD HOSPITAL SURVEY (HCAHPS) NARRATIVE ITEM SET Kerry Reynolds, Ph.D … focused on a narrative item set currently under development that is intended for use with the Child HCAHPS … The draft Child HCAHPS Narrative Item Set includes six questions that ask parents to provide information … 2: CAHPS HEALTH PLAN SURVEY NARRATIVE ITEM SET CONCURRENT SESSION 3: CAHPS CHILD HOSPITAL SURVEY (HCAHPS

125. Publications and Additional Materials | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/publications/search.html?page=2
     August 01, 2016 - experience measures The development of a pediatric inpatient experience of care measure: Child HCAHPS … The development of a pediatric inpatient experience of care measure: Child HCAHPS®.

126. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Parast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-introducing.pdf
     March 01, 2020 - Community (EDPEC DTC) Survey  Development: 2012 - 2020  Parallels several aspects of Hospital CAHPS (HCAHPS

127. Information to Help Hospitals Get Started (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_PFE_Benefits_Hosp_508.docx
     January 01, 2012 - HCAHPS fact sheet (CAHPS hospital survey): Centers for Medicare and Medicaid Services; 2010 [updated … Available from: http://www.hcahpsonline.org/files/HCAHPS%20Fact%20Sheet,%20revised1,%203-31-09.pdf. 13

128. CHIPRA Publications | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/chipra-publications.html
     July 01, 2015 -   CEPQM The Development of a Pediatric Inpatient Experience of Care Measure: Child HCAHPS

129. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
     June 13, 2017 - • Hospitals eligible for the CAHPS Hospital Survey (HCAHPS) and surgery centers eligible for the

130. Publications and Additional Materials | Agency for Healthcare Research and Quality
     www.ahrq.gov/pqmp/publications/search.html?page=1
     March 24, 2018 - Care transitions Variation in family experience of pediatric inpatient care as measured by Child HCAHPS … Variation in family experience of pediatric inpatient care as measured by Child HCAHPS.

131. Pediatric Quality Measures Program | Agency for Healthcare Research and Quality
     www.ahrq.gov/policymakers/chipra/factsheets/fullreports/index.html
     July 01, 2016 -   Consumer Assessment of Healthcare Providers and Systems Hospital Survey—Child Version (Child HCAHPS … Disorders, Fourth Edition, Text Revision; ED = emergency department; EMR = Electronic Medical Record; HCAHPS

132. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/item-sets/index.html
     October 01, 2024 - below have specific supplemental items: Health Plan Survey Clinician & Group Survey Hospital Survey (HCAHPS

133. Lessons from the Field: Measuring Intermediate Progress (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-intermediate-progress.pdf
     November 04, 2018 - Center of Excellence for Pediatric Quality Measurement DCAT Discharge Confidence Assessment Tool HCAHPS … •The CEPQM team tested administering the Child HCAHPS using tablets rather than the paper based survey … Key Findings Key Takeaways • The CEPQM team found that administering the Child HCAHPS measure on

134. Under Development | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/maternal-health/index.html
     March 01, 2025 - questions about postpartum care : While the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS

135. CAHPS Bibliography | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/bibliography/index.html
     November 01, 2024 - National Results From the HCAHPS Survey. Med Care. Jan 1 2024 , 62(1): 37-43. … National Results From the HCAHPS Survey - PubMed (nih.gov) Navarro S , Tsui J , Barzi A ,

136. Lessons from the Field: Making Performance Comparisons (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-performance-comparisons.pdf
     October 01, 2019 - University of Florida/Child Health Quality Partnership FQHCs Federally Qualified Health Clinics HCAHPS … Key Findings • The CEPQM team found that HCAHPS composite and single-item measures (related to the … Variation in Family Experience of Pediatric Inpatient Care as Measured by Child HCAHPS.

137. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
     October 08, 2013 - CAHPS American Indian Survey CAHPS Home Health Care Survey Facility Surveys CAHPS Hospital Survey (HCAHPS

138. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 2022 Virtual Research Meeting Summary: Assessing Patient Experience for Insights into Enhancing Equity in Healthcare (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
     January 01, 2022 - Figure 3: 2021 HCAHPS Mode Experiment Response Rates* Survey Administration Protocol Response Rate … HCAHPS Legacy Modes Mail Only 22% Phone Only 23% Mail-Phone 31% Web-first Modes Web-Mail 29% … This presentation described how randomized experiments (e.g., the 2021 HCAHPS mode experiment) can help … mode and other two-phase modes, (Web- Phone, Mail-Phone, Web-Mail) were most effective at improving HCAHPS

139. 2018 National Healthcare Quality and Disparities Report: Appendix A (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa2.pdf
     January 01, 2018 - sometimes or never had good communication about medications they received in the hospital -3.21 0.0 0.00 HCAHPS … hospital patients who did not receive good communication about discharge information -5.27 0.0 0.00 HCAHPS … caregiver into account when deciding what the patient’s discharge healthcare would be 0.18 0.0 0.40 HCAHPS

140. CAHPS® Moving Forward: Innovations in Tools and Research Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
     October 01, 2017 - Angeles and RAND Health Program www.ahrq.gov/cahps CAHPS Family of Surveys Facility Surveys Hospital (HCAHPS