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healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Slide 11
Say:
The Disclosure Checklist includes:
What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Slide 11
Say:
The Disclosure Checklist includes:
What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"
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monahrq.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Slide 11
Say:
The Disclosure Checklist includes:
What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"
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patientregistry.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Slide 11
Say:
The Disclosure Checklist includes:
What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"
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ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Slide 11
Say:
The Disclosure Checklist includes:
What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Slide 11
Say:
The Disclosure Checklist includes:
What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Slide 11
Say:
The Disclosure Checklist includes:
What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - Slide 11
Say:
The Disclosure Checklist includes:
What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"
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psnet.ahrq.gov/perspective/conversation-withjohn-banja-phd
February 01, 2006 - way to rationalize or excuse the error to avoid its disclosure), and second, if he does discuss what happened … Would you like me to tell you about what happened?" And let's assume she said yes. … Here are two possible answers—look around to see if anyone else saw what happened, then rub the scrape … .( 5 ) The patient who later learns about what happened and suspects a "cover-up" is likely to become … We recommend a simple, four-step approach: (i) tell the patient what happened, using plain language;
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psnet.ahrq.gov/node/866730/psn-pdf
September 18, 2024 - Following adverse events, many patients and families welcome disclosure from their providers about what
happened
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psnet.ahrq.gov/node/842779/psn-pdf
January 12, 2011 - respond to disruptions, monitor their
environment, anticipate future impacts, and learn from what happened
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psnet.ahrq.gov/web-mm/duty-disclose-someone-elses-error
June 01, 2004 - with a patient or family when the error occurred elsewhere, and when there is uncertainty about what happened … place, the physicians at the initial hospital would take the lead on talking with parents about what happened … Listen and empathize throughout • Assess the patient's understanding of what happened • Identify … Explain the facts What happened? … • Identify the adverse event early in the disclosure • Explain what happened in a way that is easy
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psnet.ahrq.gov/node/854262/psn-pdf
October 04, 2023 - towards-conceptualizing-patients-partners-health-systems-systematic-review-and-descriptive
https://psnet.ahrq.gov/issue/what-happened-patient-safety
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psnet.ahrq.gov/node/851200/psn-pdf
July 05, 2023 - Claims that the facility purposely sought to hide information
that the suicide happened were unsubstantiated
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psnet.ahrq.gov/perspective/conversation-withdiane-rydrych-ma
February 26, 2025 - We publish an annual report that shows the number of events that happened in each facility, the types … Once it happened and once the first report came out, I think everyone realized that it wasn't going to … there's a concern that the local paper is going to focus on you or target you because of something that happened … been less positive or targeted facilities a bit more, but even so, those worst-case scenarios haven't happened … I get calls sometimes from patients or family members when something really sad has happened to them
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psnet.ahrq.gov/node/47159/psn-pdf
August 01, 2018 - frequently referred to as Safety-I, involved responding to adverse
events and near misses after they happened
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psnet.ahrq.gov/node/34677/psn-pdf
February 09, 2011 - Patients wanted disclosure of all harmful errors, why the errors happened, and
how recurrences would
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pcmh.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
June 01, 2019 -
Decide What to Measure
Outcomes tend to be more quantifiable and answer the question "What happened … Explain how and why certain outcomes may have happened ("Was the decision made right?" … Describe what happened.
Conduct an analysis of performance.
Identify lessons learned. … Return to Top
Description Phase
Recap of what happened in the scenario
Team members share … Return to Top
Analysis Phase
A systematic investigation of why things happened in the scenario
-
pbrn.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
June 01, 2019 -
Decide What to Measure
Outcomes tend to be more quantifiable and answer the question "What happened … Explain how and why certain outcomes may have happened ("Was the decision made right?" … Describe what happened.
Conduct an analysis of performance.
Identify lessons learned. … Return to Top
Description Phase
Recap of what happened in the scenario
Team members share … Return to Top
Analysis Phase
A systematic investigation of why things happened in the scenario
-
psnet.ahrq.gov/node/33651/psn-pdf
June 01, 2007 - We publish an annual report that shows the number of
events that happened in each facility, the types … Once it happened and once the first report came out, I think
everyone realized that it wasn't going … there's a
concern that the local paper is going to focus on you or target you because of something that happened … been less positive or targeted facilities a bit more, but even so, those worst-case
scenarios haven't happened … I get calls sometimes from patients or family members when
something really sad has happened to them