-
www.monahrq.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - Please explain what happened, how it happened, and how it felt to you.
After C-PN2
C-PN4. … If so, please explain what happened, how it happened, and how it felt to you.
-
www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - Please explain what happened, how it happened, and how it felt to you.
After C-PN2
C-PN4. … If so, please explain what happened, how it happened, and how it felt to you.
-
www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - Please explain what happened, how it happened, and how it felt to you.
After C-PN2
C-PN4. … If so, please explain what happened, how it happened, and how it felt to you.
-
ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
August 01, 2021 - Please explain what happened, how it happened, and how it felt to you.
After C-PN2
C-PN4. … If so, please explain what happened, how it happened, and how it felt to you.
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/changing-system-slides.pptx
June 01, 2021 - Decision Making
11
Changing the System
11
Problems Are Opportunities To Improve
12
What happened … Learning From Antibiotic-Associated Adverse Events Form
Changing the System
12
What Happened? … Explain what happened.
Put yourself in the place of those involved.
Try to understand.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - s hospital stay can be an intense
experience; please take as much time as you need to tell us what happened … Please explain what happened, how it happened, and how it felt.
H-PN2. … Please explain what happened, how it happened, and how
it felt.
H-PN3.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-slideset.pptx
May 01, 2017 - “I am curious, what do you think happened?”
“How did that make you feel?” … Can you help me understand what happened?” … Can you help me understand what happened?” … I am curious, what do you think happened?” … What happened during the case?
-
psnet.ahrq.gov/issue/minnesota-lets-nurses-practice-while-disciplinary-investigations-drag-patients-keep-getting
April 22, 2020 - August 23, 2023
Inside the preventable deaths that happened within a prominent transplant … View More
Related Resources
Inside the preventable deaths that happened
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
February 25, 2019 - Patient Satisfaction
14
Experience
• Whether something
happened, or how often it
happened
• Frequency
-
ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/modules/implementation/learn-from-defects-fac-notes.html
December 01, 2017 - What happened that prevented the defect?
What happened that resulted in the defect? … Slide 14: What Happened? … Explain what happened. Make it visual. … Have participants explain what happened and why it happened. … Review what happened, why it happened, and what interventions were put in place.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/pdsa-worksheet.pdf
August 20, 2018 - Today’s Date: ________________________
DO
What actually happened? … When:
Team:
Patients:
Who will collect the evaluation data:
Todays Date_2:
What actually happened
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/pdsa-worksheet.pdf
August 20, 2018 - Today’s Date: ________________________
DO
What actually happened? … When:
Team:
Patients:
Who will collect the evaluation data:
Todays Date_2:
What actually happened
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/090-decolonization-implementation.pptx
April 01, 2025 - Surgical Services
Decolonization Implementation
10
Case Example: Learning From Defects Tool
What happened … MRSA Prevention | Surgical Services
Decolonization Implementation
12
Cardiac Case Example—1
What Happened … Prevention | Surgical Services
Decolonization Implementation
15
Neuro-Spine Surgery Case Example—1
What Happened … Prevention | Surgical Services
Decolonization Implementation
18
Orthopedic Surgery Case Example—1
What Happened
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/learning-from-antibiotic-adverse.docx
June 01, 2021 - (What happened?)
Step 2. … (What happened?)
2.
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Please
explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what happened, how it
happened, and how it felt to you. … Please explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what
happened, how it happened, and how it felt to you. … four questions tend to focus primarily (though not
exclusively) on events – that is, things that “happened
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Please
explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what happened, how it
happened, and how it felt to you. … Please explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what
happened, how it happened, and how it felt to you. … four questions tend to focus primarily (though not
exclusively) on events – that is, things that “happened
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Please
explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what happened, how it
happened, and how it felt to you. … Please explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what
happened, how it happened, and how it felt to you. … four questions tend to focus primarily (though not
exclusively) on events – that is, things that “happened
-
patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Please
explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what happened, how it
happened, and how it felt to you. … Please explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what
happened, how it happened, and how it felt to you. … four questions tend to focus primarily (though not
exclusively) on events – that is, things that “happened
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Please
explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what happened, how it
happened, and how it felt to you. … Please explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what
happened, how it happened, and how it felt to you. … four questions tend to focus primarily (though not
exclusively) on events – that is, things that “happened
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Please
explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what happened, how it
happened, and how it felt to you. … Please explain what happened, how it happened, and how it felt to you
Q4. … If so, please explain what
happened, how it happened, and how it felt to you. … four questions tend to focus primarily (though not
exclusively) on events – that is, things that “happened