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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/110-ss-lfd-sample.docx
April 01, 2025 - Provide a clear, thorough, and objective explanation of what happened.
II. … What Happened?
Reconstruct the timeline and explain what happened.
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psnet.ahrq.gov/issue/service-members-are-left-dark-health-errors
July 09, 2014 - highlights how insufficient transparency can prevent patients and their families from learning about what happened
-
psnet.ahrq.gov/node/33857/psn-pdf
July 01, 2012 - Had that not happened, what do you think the history of that intellectual and policy argument would have … DB: I don't think anything would have happened for many years thereafter. … RW: Some have made the argument that it might have happened a bit more slowly, but it would have
happened … because of the value pressures and it might have happened more organically, for better or
worse. … The wide use of patient portals would never have happened without
Meaningful Use requirements because
-
psnet.ahrq.gov/perspective/conversation-david-blumenthal-md-mpp-0
March 27, 2024 - Had that not happened, what do you think the history of that intellectual and policy argument would have … DB : I don't think anything would have happened for many years thereafter. … RW : Some have made the argument that it might have happened a bit more slowly, but it would have happened … because of the value pressures and it might have happened more organically, for better or worse. … The wide use of patient portals would never have happened without Meaningful Use requirements because
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psnet.ahrq.gov/issue/conceptualising-learning-resilient-performance-scoping-literature-review
October 09, 2024 - Descriptions include knowing what has happened; learning from the factual; learning from experience;
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/088-or-traffic.pptx
April 01, 2025 - Prevention | Surgical Services
OR Traffic
12
Case Example: Using the Learning From Defects Tool
What happened … Services
AHRQ Safety Program for MRSA Prevention | Surgical Services
OR Traffic
Case Example: What Happened
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.pdf
May 01, 2017 - Defects identification
CUSP asks L&D unit staff to work through a
defect and ask—
• What happened … The recovery side is
completed when the event is a near miss, that
is, something that happened to stop … What happened?
• Step 1. Reconstruct the timeline to
understand what happened.
• Step 2.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-slides.html
July 01, 2023 - Slide 18: Debriefing: Describe What Happened
First, each participant states their name, role, and … Slide 19: Debriefing: Describe What Happened
It is important for the participants to realize it … Measure 1
Processes (Measures of Performance):
Explain how and why certain outcomes may have happened
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-ks-success-story.pdf
April 01, 2015 - “We were motivated by collaborations that had happened between the University of New Mexico and
New … cooperative extension folks at Kansas State to develop collaborations, which is
not something that had happened
-
psnet.ahrq.gov/issue/national-review-maternity-services-england-2022-2024
November 13, 2024 - It happened to me, as a pregnant OB-GYN.
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-last10-patients-audit.pdf
June 02, 2025 - ago, care may not reflect current processes, and clinicians and staff may not be able
to recall what happened
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
June 02, 2025 - Patient experience refers to what happened in a health care setting.
-
psnet.ahrq.gov/issue/recognizing-excellence-diagnosis
November 03, 2023 - June 8, 2023
Events that inspired change: the importance of sharing what happened to
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psnet.ahrq.gov/issue/200-epidural-blunders-admitted-after-three-women-die
March 18, 2020 - How could it have happened?
-
psnet.ahrq.gov/perspective/conversation-withalbert-wu-md-mph
February 26, 2025 - So there's no way of knowing what has happened. … And this happened after a lengthy root cause analysis, which took perhaps 100 hours to perform. … And at every meeting, the board should also track what had happened to the previous quarter's or previous … year's root cause analyses and recommendations, and again, if possible, what has happened to that kind
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/difficult-conversations-transcript.pdf
April 01, 2022 - needs to be experts on this because they're the ones
that can see where the conversations should have happened … Maybe there's improvement in how it
happened, but the essence of the conversation was important.
-
psnet.ahrq.gov/perspective/conversation-withrobert-m-wachter-md
October 01, 2008 - That was appropriate when the adverse events just happened and they cost institutions more money to take … So if the hospital is going to be tagged with an adverse event that happened at another place, that's … advance directives and other elements of complex care that take time, where the metric of whether it happened … Under the old payment system, when the adverse event happened, the hospital would get paid an extra 50% … And I think that's happened.
-
psnet.ahrq.gov/issue/fading-art-physical-exam
July 10, 2024 - August 28, 2019
Deny, Dismiss, Dehumanise: What Happened When I Went to Hospital.
-
psnet.ahrq.gov/issue/learning-tragedy-julia-berg-story
October 28, 2020 - piece includes the perspectives of the patient's family and from the organization regarding what happened
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
May 01, 2017 - Providers communicate the facts of what happened and assure the patient and family that they will receive … A hospital committed to transparency offers an apology that the incident happened. … communicated to the patient and family:
An apology for any unreasonable care
An explanation of what happened