-
psnet.ahrq.gov/node/47335/psn-pdf
August 22, 2018 - whose daughter died from medical error and
the resistance she faced when trying to understand what happened
-
psnet.ahrq.gov/node/45455/psn-pdf
June 29, 2017 - Recommended best practices for error disclosure include being honest about what happened,
explicitly
-
psnet.ahrq.gov/node/47636/psn-pdf
December 12, 2018 - The piece includes the perspectives of the patient's family and from the organization
regarding what happened
-
psnet.ahrq.gov/node/44876/psn-pdf
February 10, 2016 - This analysis of the incident breaks down what happened
and explores how attention to mindfulness and
-
psnet.ahrq.gov/web-mm/wrong-shot-error-disclosure
May 01, 2011 - jargon-free statement that an error occurred and a basic description of what the error was and why it happened … want their physician to apologize, which demonstrates that the physician genuinely cares about what happened … Patients especially value understanding how an error happened and how recurrences will be prevented, … error's cause and prevention may stimulate the physician to think more critically about why the error happened … Determining exactly how an error happened and formulating a plan for preventing recurrences can be especially
-
psnet.ahrq.gov/node/49450/psn-pdf
June 01, 2004 - jargon-free statement that an error
occurred and a basic description of what the error was and why it happened … want their physician to apologize, which demonstrates that the physician
genuinely cares about what happened … Patients especially value understanding how
an error happened and how recurrences will be prevented, … error's cause and prevention may
stimulate the physician to think more critically about why the error happened … Determining exactly how an error happened
and formulating a plan for preventing recurrences can be especially
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
June 02, 2025 - What happened overnight that I need to know about?
-
www.ahrq.gov/hai/tools/mrsa-prevention/surgery/premortem-assessment.html
April 01, 2025 - Ask your team: What could have happened? What could have gone wrong?
-
psnet.ahrq.gov/issue/what-happens-when-things-go-wrong
April 24, 2018 - Commentary
What happens when things go wrong?
Citation Text:
Brandom BW, Callahan P, Micalizzi DA. What happens when things go wrong? Paediatr Anaesth. 2011;21(7):730-6. doi:10.1111/j.1460-9592.2010.03513.x.
Copy Citation
Format:
DOI Google Scholar PubMed BibTeX EndNote X…
-
psnet.ahrq.gov/issue/what-happens-when-healthcare-innovations-collide
December 06, 2017 - Commentary
What happens when healthcare innovations collide?
Citation Text:
Pendharkar SR, Woiceshyn J, da Silveira GJC, et al. What happens when healthcare innovations collide? BMJ Qual Saf. 2016;25(1):9-13. doi:10.1136/bmjqs-2015-004441.
Copy Citation
Format:
DOI Google S…
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
July 01, 2023 - Defects identification
CUSP asks L&D unit staff to work through a defect and ask—
What happened? … The recovery side is completed when the event is a near miss, that is, something that happened to stop … What happened?
Step 1. Reconstruct the timeline to understand what happened.
Step 2.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/089-or-traffic-fg.docx
April 01, 2025 - This included looking at what happened and why, how to reduce the likelihood of this happening again, … Slide 13
Case Example: What Happened?
SAY:
So, what happened?
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-slides.html
July 01, 2023 - The discovery event addresses what happened. … Arrows pointing downward lead from one question to the next:
Question 1: What happened?
-
psnet.ahrq.gov/sites/default/files/import/webmm.ahrq.gov.239_slideshow.ppt
May 01, 2011 - suitable quiet room, avoid distractions
Listen and empathize – assess patient’s understanding of what happened … , provide support
Explain the facts – identify the adverse event early, explain clearly what happened … another institution
(under the care of other providers)
There is some uncertainty about
exactly what happened
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-members-UTI.pdf
June 01, 2021 - Last time this
happened, the
doctor prescribed
an antibiotic and
he felt better.
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-RTI.pdf
June 01, 2021 - Last time this
happened, the
doctor prescribed
an antibiotic and
she got better.
-
psnet.ahrq.gov/issue/resilient-health-care-society
October 09, 2019 - October 9, 2019
The Emperor’s New Clothes: Or Whatever Happened To “Human Error”?
-
www.ahrq.gov/hai/cusp/modules/identify/alt-text.html
March 01, 2013 - The discovery event addresses what happened. … Tools to Learn From Defects
Slide 21
Learning From Defects: Four Questions
What happened … Slide 22
What Happened?
-
psnet.ahrq.gov/node/49858/psn-pdf
April 01, 2019 - What Happened on Telemetry?
April 1, 2019
Sandau KE, Funk M. What Happened on Telemetry? … https://psnet.ahrq.gov/web-mm/what-happened-telemetry
Case Objectives
Describe current hospital practices … https://psnet.ahrq.gov/web-mm/what-happened-telemetry
Continuous monitoring of a patient's electrocardiographic … The nurse manager for the unit led a root cause analysis to determine what had happened.
-
psnet.ahrq.gov/node/33628/psn-pdf
February 01, 2006 - way to rationalize or excuse the error to avoid its disclosure), and second, if he does discuss what
happened … Would you like me to tell you about what
happened?" And let's assume she said yes. … Jones, what happened
was your mother was supposed to receive 10 units of insulin, and there was an … instead you're dancing around the periphery
saying, "We had this problem, and we're sorry that it happened