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Total Results: 712 records

Showing results for "happened".

81. Hospital Survey on Patient Safety (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
    March 22, 2017 - Hospital Survey on Patient Safety SOPS TM Hospital Survey Version: 1.0 Language: English Note • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyz…

82. Hospital Survey on Patient Safety Culture: Background and Information for Translators (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
    September 01, 2009 - Hospital Survey on Patient Safety Culture: Background and Information for Translators Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture Background and Information for Translators September 2009 Purpose and Use of This Document In this document, w…

83. Patient and Family Engagement | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
    September 01, 2013 - Providers communicate the facts of what happened and assure the patient and family that they will receive … communicated to the patient and family: An apology for any unreasonable care An explanation of what happened … A hospital committed to transparency offers an apology that the incident happened.

84. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - Do you want to tell people how often this event happened or how often it did not happen?

85. Coop_Context_Info_Assessment (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/cooperative-context-external.pdf
    January 01, 2016 - implementation, outcomes and generalizability of these projects to enable others to make sense of what happened

86. Hospital SOPS Translation Information | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/sops/international/hospital/translators.html
    October 01, 2014 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

87. Sample “Plan-Do-Study-Act” Form | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-pdsa-form.html
    June 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

88. Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
    August 01, 2019 - Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items SOPSTM Hospital Survey Items and Composite Measures Version: 2.0 Language: English Notes • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, co…

89. Facilitator-Notes (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
    March 01, 2017 - Providers should communicate the facts of what happened and assure the patient and family that they will … communicated to the resident and family: · An apology for any unreasonable care · An explanation of what happened … prepared to address the concerns and, if committed to transparency, offer an apology that the incident happened

90. Sample “Plan-Do-Study-Act” Form | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/pdsa-form.html
    June 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

91. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
    November 01, 2017 - “It’s the doctor’s fault and I can’t believe that happened.” “I’m sorry that happened.

92. Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
    November 01, 2017 - “It’s the doctor’s fault and I can’t believe that happened.” “I’m sorry that happened.

93. Using Mass Media To Spread Messages About a Quality Report | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
    September 01, 2019 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

94. AHRQ_Brand_NameOnly (xls file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/sustainability/sustainability-assesment-tool.xlsx
    March 01, 2017 - Sheet1 The purpose of this tool is to support the maintenance of your AHRQ Safety Program for Long-Term Care: CAUTI program efforts and its benefits to the improvement of resident safety culture overtime. This tool will help your team identify their current state, including what’s working and what’s not working, outl…

95. Antibiotic-Patient-Safety-Facilitator-Guide (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-patient-safety-facilitator-guide.docx
    June 01, 2021 - As a group, when a problem related to antibiotic prescribing occurs, ask— What happened? … That is what happened for this resident.

96. Strategy 3: Nurse Bedside Shift Report (Tool 1) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
    May 23, 2013 - Strategy 3: Nurse Bedside Shift Report (Tool 1) Nurse Bedside Shift Report What is it? How can you get involved? Being a partner in your care helps you get the best care possible in the hospital. Taking part in nurse bedside shift report is one way you can be a partner. This brochure explains …

97. Hospital Survey on Patient Safety Culture Version 2.0 (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
    June 09, 2016 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language: English For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing data, and pro…

98. SOPS Nursing Home Survey Items and Composite Measures (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/sops-nurse-home-items-06-16-21.pdf
    January 01, 2000 - SOPS Nursing Home Survey Items and Composite Measures SOPS® Nursing Home Survey Items and Composite Measures Version: 1.0 Language: English Note • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based …

99. Strategy 3: Nurse Bedside Shift Report (Tool 1) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - Strategy 3: Nurse Bedside Shift Report (Tool 1) (Brochure Back) You are invited You are invited to take part in nurse bedside shift report. You can also invite a family member or friend to take part with you. Nurse bedside shift report happens every day between [7 and 7:30 a.m.] and [7 and 7:30 p.m.]. Let us know if y…

100. Hospital Survey on Patient Safety Culture Version 2.0 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
     January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language: English • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing dat…