-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/sim-tool-guidance.html
July 01, 2023 - team members gain insight into one another's perspective, helps the team to reach consensus on what happened … Push the team to go beyond just describing what happened.
-
www.ahrq.gov/funding/grantee-profiles/grtprofile-vogelmeier.html
December 01, 2023 - the story and that’s where these 24 nursing homes provide an in-depth understanding of what really happened
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/success-transcript.html
June 01, 2017 - use the checklist and ask about it, we decided to put up a bulletin board in the break room, which happened
-
www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
June 01, 2012 - staff – benefits from an environment that supports discussion and
learning from unwanted events that happened … or nearly happened. … for Nursing Assistants
In the case of nursing assistants, the important information is: what just
happened
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/162-example-completed-learning-defects-tool.docx
October 01, 2024 - Provide a clear, thorough, and objective explanation of what happened.
II. … What happened? In the space below, identify the MRSA infection or other event.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
January 01, 2010 - (NOTE: This question asks about things that happened in
the past – should use past tense, not present … accurate,
complete, and timely information with:
(NOTE: This question also asks about things that happened
-
www.ahrq.gov/sops/international/medical-office/translators.html
January 01, 2010 - ( Note: This question asks about things that happened in the past—should use past tense, not present … accurate, complete, and timely information with: ( Note: This question also asks about things that happened
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/019-ss-periop-infection-prevention-fg.docx
April 01, 2025 - The Learning From Defects process is structured around four basic questions:
· What happened? … First, what happened?
Slide 31
Case Example: What Happened? … The most straightforward approach was to simply watch the SSI rates and see what happened over time.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-surgery/019-perioperative-infection-prevention-strategies-notes.docx
April 01, 2025 - The Learning From Defects process is structured around four basic questions:
· What happened? … First, what happened?
Slide 31
Case Example: What Happened? … The most straightforward approach was to simply watch the SSI rates and see what happened over time.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Borowitz_4.pdf
January 22, 2008 - the patients on the wards
during the night shift meet with other members of the team to review what happened … Resident physicians indicated that something happened while they were on call for which they
were not … baseline assessment, the
residents indicated that in 40 of the 49 (82 percent) instances that something happened … During
the baseline assessment and after the intervention, sign-outs for nights when something happened … on nearly one-third of the nights they were on call, resident
physicians indicated that something happened
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_facguide.pdf
May 01, 2017 - SAY:
The debrief process usually involves four
steps: introducing the process, describing
what happened … Program
of In Situ Simulations 11
SAY:
The next step in the debrief process is to
describe what happened … In discussing why things happened in the
scenario as they did, the team should focus on
critical aspects … They can explain how and why
certain outcomes may have happened
“Was the decision made right (correctly
-
www.ahrq.gov/hai/cusp/modules/understand/science-safety-notes.html
July 01, 2018 - When learning from defects, unit teams identify:
What happened?
Why did it happen? … Analyzing what happened and why it happened helps the team understand the contributing factors and processes … What happened?
Why did it happen?
How will you reduce the risk of recurrence?
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
June 01, 2023 - their safety concerns did so through a sequence of open-ended questions 18 :
Please tell us what happened … Considering only respondents for whom the diagnostic problem happened 3 or more years in the past, 28 … clinicians, scaffolding questions asked about these encounters and encouraged respondents to “explain what happened … , how it happened, and how it felt to you.”
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - "It's the doctor's fault and I can't believe that happened."
"I'm sorry that happened.
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-culture-survey-brazil-summary.html
August 01, 2024 - and the second related to whether the office was informed when a missed, wrong, or delayed diagnosis happened
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - Providers communicate
the facts of what happened and assure
the patient and family that they will
receive … A hospital committed to
transparency offers an apology that the
incident happened. … communicated to the patient and family:
• An apology for any unreasonable care
• An explanation of what happened
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation.pptx
May 01, 2017 - response.
17
AHRQ Safety Program for Perinatal Care
In Situ Simulations
17
Debriefing: Describe What Happened … 18
AHRQ Safety Program for Perinatal Care
In Situ Simulations
18
Debriefing: Describe What Happened … What To Measure1
Processes (Measures of Performance)
Explain how and why certain outcomes may have happened
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/recognizing-success-transcript.docx
May 01, 2017 - use the checklist and ask about it, we decided to put up a bulletin board in the break room, which happened
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/standalone_psi_casestudy.pdf
June 02, 2025 - “Could we have
changed the outcome so whatever happened might not have happened?”
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
January 01, 2022 - Please
explain w hat happened. h ow it happened . and how
it fe lt to you . … If so, p lease explain
w hat happened, h ow it happen ed. and how it fel t to
you .