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psnet.ahrq.gov/perspective/evolution-root-cause-analysis
February 26, 2025 - They happened behind closed doors, and we did not talk about them much. … They saw that a group of people got together to discuss what happened, but then frontline staff would … not know what happened after that. … There are three basic questions we use all the time: “What happened?” “Why did it happen?” … In RCA 2 , we use the Five Whys to ask why this event happened and create causal chains.
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psnet.ahrq.gov/perspective/conversation-jessica-behrhorst-about-evolution-root-cause-analysis
February 26, 2025 - They happened behind closed doors, and we did not talk about them much. … They saw that a group of people got together to discuss what happened, but then frontline staff would … not know what happened after that. … There are three basic questions we use all the time: “What happened?” “Why did it happen?” … In RCA 2 , we use the Five Whys to ask why this event happened and create causal chains.
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psnet.ahrq.gov/issue/exploring-clinical-lessons-learned-experienced-hospitalists-diagnostic-errors-and-successes
January 15, 2025 - Citation
Related Resources From the Same Author(s)
“I had no idea this happened … May 18, 2022
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Related Resources
“I had no idea this happened
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psnet.ahrq.gov/perspective/removing-insult-injury-disclosing-adverse-events
February 01, 2006 - Here are two possible answers—look around to see if anyone else saw what happened, then rub the scrape … most common reason patients sue is they felt it was the only way they could get information about what happened … .( 5 ) The patient who later learns about what happened and suspects a "cover-up" is likely to become … We recommend a simple, four-step approach: (i) tell the patient what happened, using plain language; … Would you like me to tell you about what happened?" And let's assume she said yes.
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psnet.ahrq.gov/node/33627/psn-pdf
February 01, 2006 - Here are two possible answers—look around to see if anyone else saw
what happened, then rub the scrape … common reason patients sue is they felt it was the only way they
could get information about what happened … .(5) The patient who later learns about what happened and
suspects a "cover-up" is likely to become … We recommend a simple, four-step approach: (i) tell the patient what happened, using
plain language;
-
psnet.ahrq.gov/node/863766/psn-pdf
March 06, 2024 - psnet.ahrq.gov/issue/racism-and-health
https://psnet.ahrq.gov/issue/doctors-must-stop-tuning-out-black-women-it-happened-me-pregnant-ob-gyn
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psnet.ahrq.gov/node/33674/psn-pdf
February 01, 2009 - That was appropriate when the
adverse events just happened and they cost institutions more money to … So if the hospital is going to be tagged
with an adverse event that happened at another place, that's … advance directives and other elements of complex care that take time, where the metric of whether it
happened … Under the old payment system,
when the adverse event happened, the hospital would get paid an extra … And I think that's happened.
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psnet.ahrq.gov/perspective/conversation-withalbert-wu-md-mph-0
March 24, 2025 - provider involved in the incident who feels in some way responsible and is emotionally traumatized by what happened … to provide clinical input at a time when the physician or nurse really needs help interpreting what happened … I think understanding what happened and what could have been done, or the lessons that might be learned … evaluating them, but who can provide an objective sophisticated assist to help them think through what happened … Rick Kidwell, our former hospital counsel, used to advise us to tell the patient what happened, be honest
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psnet.ahrq.gov/node/860386/psn-pdf
January 10, 2024 - Descriptions include knowing what has happened; learning from
the factual; learning from experience;
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psnet.ahrq.gov/node/73498/psn-pdf
July 14, 2021 - //psnet.ahrq.gov/issue/drug-error-eskenazi-hospital-killed-prominent-cancer-researcher-heres-how-it-happened
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psnet.ahrq.gov/node/866254/psn-pdf
July 10, 2024 - consequences-whistle-blowing-integrative-review
https://psnet.ahrq.gov/issue/inside-preventable-deaths-happened-within-prominent-transplant-center
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psnet.ahrq.gov/node/853247/psn-pdf
September 06, 2023 - bearing-burden-black-mothers-america
https://psnet.ahrq.gov/issue/doctors-must-stop-tuning-out-black-women-it-happened-me-pregnant-ob-gyn
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psnet.ahrq.gov/node/33716/psn-pdf
September 01, 2011 - you wouldn't want to do
the whole aviation style, let's get the black box and find out exactly what happened … Because otherwise, you'll never really find out what happened and
any resulting root cause analysis … We know that it's very difficult to track down
what's happened if weeks to months have gone by. … and if you can identify them 6 months later, they're probably not going to remember a
lot of what happened … They just want to let somebody know that something important
happened, and if somebody in a position
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psnet.ahrq.gov/node/44917/psn-pdf
November 30, 2016 - gather insights from staff, patients,
and family members regarding what caused the failure and why it happened
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psnet.ahrq.gov/node/37024/psn-pdf
January 02, 2017 - describe the implementation of a nonpunitive reporting system at their hospital and the
improvements that happened
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psnet.ahrq.gov/node/864863/psn-pdf
March 20, 2024 - girl-who-cried-pain-bias-against-women-treatment-pain
https://psnet.ahrq.gov/issue/doctors-must-stop-tuning-out-black-women-it-happened-me-pregnant-ob-gyn
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psnet.ahrq.gov/node/49624/psn-pdf
May 01, 2011 - with a patient or family when the error occurred elsewhere, and when
there is uncertainty about what happened … , in which both the
referring and accepting physicians talked together with the parents about what happened … Listen and empathize throughout
• Assess the patient's understanding of what happened
• Identify the … Explain the facts
What happened? … • Identify the adverse event early in the disclosure
• Explain what happened in a way that is easy to
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psnet.ahrq.gov/node/33710/psn-pdf
May 01, 2011 - involved in the incident who feels in some way responsible and is emotionally
traumatized by what happened … to provide clinical input at a time when the physician or nurse really needs help interpreting what
happened … I think understanding what happened and what could have
been done, or the lessons that might be learned … something of this nature,
and several of them said that the person helped them to understand what happened … Rick Kidwell, our former hospital counsel, used to advise us to tell the patient what
happened, be honest
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psnet.ahrq.gov/node/865595/psn-pdf
January 01, 2024 - psnet.ahrq.gov/primer/maternal-safety
https://psnet.ahrq.gov/issue/doctors-must-stop-tuning-out-black-women-it-happened-me-pregnant-ob-gyn
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psnet.ahrq.gov/node/43739/psn-pdf
December 03, 2014 - The father's quest to understand what happened
led to a comprehensive inquiry that revealed regulatory