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monahrq.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apd.html
February 01, 2017 - Skip to main content
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monahrq.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
September 01, 2019 - Skip to main content
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 09, 2016 - Hospital Survey on Patient Safety Culture Version 2.0
SOPS® Hospital Survey
Version: 2.0
Language: English
For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing data, and pro…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0
SOPS® Hospital Survey
Version: 2.0
Language: English
• For more information on getting started, selecting a sample, determining data collection
methods, establishing data collection procedures, conducting a web-based survey, and
preparing and analyzing dat…
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monahrq.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - Providers should communicate the facts of what happened and assure the patient and family that they will … An explanation of what happened.
A meaningful discussion of projected outcomes. … prepared to address the concerns and, if committed to transparency, offer an apology that the incident happened
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes
Transitioning to the SOPS™ Hospital Survey
Version 2.0: What’s Different and What To Expect
Part II: Appendixes
Appendix A – Differences in Scores Between HSOPS 2.0 and
HSOPS 1.0
Appendix B – How T…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 19, 2018 - SOPS Community Pharmacy Survey Items and Composites
SOPSTM Community Pharmacy Survey Items and
Composites
Version: 1.0
Language: English
Note
• For more information on getting started, selecting a sample, determining data collection methods,
establishing data collection procedures, conducting a Web-based sur…
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monahrq.ahrq.gov/news/blog/ahrqviews/uneven-impact-covid19.html
December 01, 2021 - committed to compiling a fuller data picture and conducting the needed analysis to understand what happened
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monahrq.ahrq.gov/cahps/about-cahps/cahps-program/index.html
April 01, 2023 - sponsor, often changed from year to year, and did not provide actionable information on what actually happened
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monahrq.ahrq.gov/patient-safety/settings/hospital/candor/modules.html
August 01, 2022 - Skip to main content
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module5/module5_tools.docx
August 03, 2017 - witnessed
Make a clear distinction between what was seen or heard and the patient’s account of what happened
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
February 01, 2011 - They are the results of an individual’s or team’s performance and
answer the questions “What happened … four steps, which you
will cover in depth: (1) Introducing the debrief process, (2) Describing what
happened … To describe what happened during the simulation, you
can show a videotape, provide a description, or … Explain that this phase entails a
systematic investigation of why things happened in the scenario. … • Push the team to go beyond just describing what happened.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
June 06, 2018 - Ambulatory Procedure/Surgery Center Survey on Patient Safety
SOPS
TM
Ambulatory Surgery Center Survey
Version: 1.0
Language: English
Note
• For more information on getting started, selecting a sample, determining data collection
methods, establishing data collection…
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monahrq.ahrq.gov/hai/cusp/toolkit/shadowing.html
December 01, 2012 - What happened during the shadowing exercise that involved multiple practice domains?
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monahrq.ahrq.gov/ncepcr/care/coordination.html
August 01, 2018 - Primary care physicians do not often receive information about what happened in a referral visit.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - She is not acting like herself today, and the last three times this happened, someone told you she had
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module4-presenters-notes.pdf
January 05, 2022 - TeamSTEPPS® Diagnosis Improvement: Module 4 Leadership - Facilitator’s Notes
Slide 1
TeamSTEPPS® for Diagnosis
Improvement
…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
March 20, 2014 - The OR nurse approaches the resident to discuss
what happened.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report
Community Pharmacy Survey on Patient Safety
Culture: 2019 User Database Report
Part II
Appendix A—Overall Results by Community
Pharmacy Characteristics
Appendix B—Overall Results by Respondent
Characteristics
Prepared for:
Agency fo…
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
February 25, 2014 - What
happened? Was it successful? Why?”
3.