Results

Total Results: 326 records

Showing results for "happened".

21. Identify Defects Through Sensemaking | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/cusp/modules/identify/identify.html
    December 01, 2012 - What Happened? Slide 23. Why Did It Happen? Slide 24. … From Defects Return to Contents   Slide 21: Learning From Defects: Four Questions What happened … Return to Contents   Slide 22: What Happened?

22. Morningbriefing (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
    August 07, 2012 - What happened overnight that I need to know about?

23. Improving Patient Safety Culture to Provide Safer Care
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-august2016.pptx
    January 01, 2016 - TeamSTEPPS® Improving Patient Safety Culture Slide ‹#› CUSP Tool #3: Learning From Defects What happened … and record what happened Study: How do the results compare to your prediction?

24. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - Because before understanding what has actually happened to a patient we need to know what it is that … We probe, please explain what happened, how it happened and how it felt to you in order to get that complete … And again please explain what happened, how it happened and how it felt to you. … Is this something that happened once or is this something that happens to you often? … And how did what happened get brought about?

25. Event Investigation and Analysis Guide: Appendix D | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
    August 01, 2022 - What happened during the handoff? … Was there anything that happened during the handoff that may have contributed to the event?    

26. Module 6: Care for the Caregiver | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes6.html
    August 01, 2022 - I started to doubt myself… I thought maybe if I'd have done something another way, it wouldn't have happened … anonymous second-victim: "Every single day for months, I'd walk in and think, 'Everyone knows what happened … inquisition by identifying key individuals involved in the event, developing an understanding of what happened … Having time to integrate what has happened, especially in high-acuity areas such as emergency departments

27. CUSP Videos | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/cusp/videos/index.html
    September 01, 2019 - Identifying and Ranking Defects What Happened? Why Did It Happen?

28. Module 4: Event Reporting, Event Investigation and Analysis | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
    August 01, 2022 - To strengthen system accountability, we want to learn what happened, why it happened, what normally happens

29. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - "It's the doctor's fault and I can't believe that happened." "I'm sorry that happened.

30. Survey on Patient Safety (facility version) (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
    November 15, 2019 - Survey on Patient Safety (facility version) Survey on Patient Safety Instructions This survey asks for your opinions about patient safety issues, medical error, and event reporting in your facility and will take about 10 to 15 minutes to complete. If you do not wish to answer a question, or if a question does not app…

31. Advancing Diagnostic Safety: An AHRQ Leadership Conversation | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/news/blog/ahrqviews/diagnostic-safety-conversation.html
    October 01, 2021 - People tend to remember things that happened recently.

32. PowerPoint Presentation
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
    January 01, 2014 - What happened and the implications it has on their health. … Why it happened: This might be hard to answer at the time; but again, this is to stress that as the investigation … Explain what happened (facts as known). Describe implications for patient, treatment plan. … Explain what happened, and reveal the facts known at the time.

33. Hospital Survey on Patient Safety (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
    June 09, 2016 - Hospital Survey on Patient Safety SOPSTM Hospital Survey Version: 1.0 Language: English Note · For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyzing data, and producing re…

34. Grand Rounds Presentation | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
    August 01, 2022 - What happened and the implications it has on their health. … Why it happened: This might be hard to answer at the time; but again, this is to stress that as … Explain what happened, and reveal the facts known at the time.

35. Shadowing (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/shadowing.doc
    August 08, 2012 - What happened during the shadowing exercise that involved multiple practice domains?

36. Hospital Survey on Patient Safety (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
    December 22, 2017 - Hospital Survey on Patient Safety SOPS TM Hospital Survey Version: 1.0 Language: English Note • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyzing data, and prod…

37. Patient and Family Engagement | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
    September 01, 2013 - Providers communicate the facts of what happened and assure the patient and family that they will receive … communicated to the patient and family: An apology for any unreasonable care An explanation of what happened … A hospital committed to transparency offers an apology that the incident happened.

38. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - Do you want to tell people how often this event happened or how often it did not happen?

39. Hospital SOPS Translation Information | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/sops/international/hospital/translators.html
    October 01, 2014 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

40. Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
    August 01, 2019 - Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items SOPSTM Hospital Survey Items and Composite Measures Version: 2.0 Language: English Notes • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, co…