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Total Results: 1,428 records

Showing results for "happened".

41. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
    February 06, 2020 - Patient Satisfaction Experience Satisfaction • Whether something happened, or how often it happened

42. PowerPoint Presentation: Learn From Defects for Sustainability
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects.pptx
    December 01, 2017 - First question, what happened? … What Happened? … What Happened? … What happened that had a good outcome? … SAY: Armed with knowledge about what happened and why it happened, it’s time to build your interventions

43. Coaching Clinical Teams Module | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-slides.html
    May 01, 2017 - Displays genuine curiosity and interest in what happened. … Can you help me understand what happened?" … Can you help me understand what happened?" … I am curious, what do you think happened?" … What happened during the case?

44. Accessible Facilitator Guide: Learn From Defects for Sustainability (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects_facnotes.docx
    December 01, 2017 - The first question is, what happened? … Slide 9 What Happened? ASK: What happened? SAY: We recommend walking the process. … Slide 10 What Happened? ASK: Who was involved? What were the actions? … What happened that actually may have helped ameliorate the situation? … SAY: Armed with knowledge about what happened and why it happened, it’s time to build your interventions

45. PowerPoint Presentation
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
    August 21, 2015 - What happened exactly? What are the implications for the patient’s health? Why did it happen? … Module 5 12 The Disclosure Checklist includes: What happened–identify the adverse event early in the … the adverse event occurred, but DO NOT guess or assume anything about what happened. … Tell the patient what should have happened. … This question is often a stand-in for “How could this have happened?”

46. Sustainability: Learning From Defects: Facilitator Notes | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-fac-notes.html
    December 01, 2017 - The first question is, what happened? … Slide 10: What Happened? Ask: What happened? Say: We recommend walking the process. … Slide 11: What Happened? Ask: Who was involved? What were the actions?  … What happened that actually may have helped ameliorate the situation? … Say: Armed with knowledge about what happened and why it happened, it’s time to build your interventions

47. Coaching-Facnotes (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-facnotes.docx
    May 01, 2017 - Ideally, team members do this by reflecting on what has happened. … The question should express genuine curiosity about what happened. … · “I am curious, what do you think happened?” · “How did that make you feel?” … Can you help me understand what happened?” … I’m curious, what do you think happened?”

48. Learn From Defects | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module2/defects.html
    March 01, 2017 - What happened? (brief description)   2. Why did it happen? … negative factors What happened to cause the defect?   3. … Has it happened again?     With whom will we share our learning?

49. Assessing TAKEheart | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/takeheart/assessing/index.html
    August 01, 2023 - Our PowerPoint Presentation explores what we planned from this project, what happened, and what we learned …  Executive Summary Hybrid Workgroup Evaluation Presentation on TAKEheart: What We Planned, What Happened

50. Silence A Commentary | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/reports/liability/silence.html
    August 01, 2017 - However, what compounds the pain is when you are not told the truth about what has happened to your loved … There are four things patients and families want after medical harm has occurred: tell us what happened … are going to fix the problem, take responsibility, and apologize. 1 First, when we say "Tell us what happened … Second, we need to know that what happened to our loved one is not going to happen to anyone else. … No one should ever have to wait that long to find out answers about what happened to their loved one,

51. PowerPoint Presentation
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/changing-system-slides.pptx
    June 01, 2021 - Decision Making 11 Changing the System 11 Problems Are Opportunities To Improve 12 What happened … Learning From Antibiotic-Associated Adverse Events Form Changing the System 12 What Happened? … Explain what happened. Put yourself in the place of those involved. Try to understand.

52. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - s hospital stay can be an intense experience; please take as much time as you need to tell us what happened … Please explain what happened, how it happened, and how it felt. H-PN2. … Please explain what happened, how it happened, and how it felt. H-PN3.

53. Coaching Clinical Teams Module: Facilitator Notes | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-fac-notes.html
    October 01, 2020 - Ideally, team members do this by reflecting on what has happened. … The question should express genuine curiosity about what happened. … "I am curious, what do you think happened?" "How did that make you feel?" … Can you help me understand what happened?" … I’m curious, what do you think happened?”

54. Learning-From-Antibiotic-Adverse (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/learning-from-antibiotic-adverse.docx
    June 01, 2021 - (What happened?) Step 2. … (What happened?) 2.

55. CAHPS Elicitation Protocol Webcast (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - Please explain what happened, how it happened, and how it felt to you. 4. … Please explain what happened, how it happened, and how it felt to you. 5.

56. Module 5: Response and Disclosure | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
    August 01, 2022 - Slide 11 Say: The Disclosure Checklist includes: What happened–identify the adverse … event early in the disclosure, explain what happened in a way that is easy to understand, explain what … is known about why the adverse event occurred, but DO NOT guess or assume anything about what happened … Tell the patient what should have happened. … This question is often a stand-in for "How could this have happened?"

57. Approach to Residents With Reported Penicillin Allergy (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/penicillin-allergy.pdf
    June 01, 2021 - _________________ o What year was it or how old was the resident when the reaction happened? … taking when he or she had the reaction: What year was it or how old was the resident when the reaction happened

58. Engage the Team and Applying CUSP in the ICU Setting Slides (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-icu-notes.docx
    April 01, 2022 - It requires ground truth of what actually happened and not presumptions about what might have happened … Remember to ask these four basic questions when considering a defect: · What happened? … guide through the initial investigation for a defects analysis where the primary goal is to learn what happened … If your team created a process map, fishbone chart, or a drawing to illustrate what happened, use it … to map out what happened and include the "why" under each defect.

59. Slide 1 (ppt file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/simslides-update-62819.ppt
    January 30, 2006 - 05.2 Page * Page * Simulation Outcomes tend to be more quantifiable and answer the question “What happened … Sometimes referred to as measures of performance (MOPs) Explain how and why certain outcomes may have happened … 05.2 Page * Page * Simulation Phase 3 Debriefing Introduce the debrief process Describe what happened … learned TEAMSTEPPS 05.2 Mod 1 05.2 Page * Page * Simulation Description Phase Recap of what happened … 05.2 Mod 1 05.2 Page * Page * Simulation Analysis Phase A systematic investigation of why things happened

60. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
    June 25, 2014 - (past 12 months) Positive experiences: 1 Question with narrative guide (what happened, how did it … (past 12 months) Positive experiences: 1 Question with narrative guide (what happened, how did it happen