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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/sops-hsops-2-translation-guidelines.pdf
August 01, 2023 - Background and Information for Translators of the AHRQ Hospital Survey on Pateint Safety Culture Version 2.0
Agency for Healthcare Research and Quality (AHRQ)
Surveys on Patient Safety Culture™ (SOPS®)
Hospital Survey Version 2.0
Background and Information for Translators
August 2023
Purpose and Use of This…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
September 01, 2009 - Hospital Survey on Patient Safety Culture: Background and Information for Translators
Agency for Healthcare Research and Quality (AHRQ)
Hospital Survey on Patient Safety Culture
Background and Information for Translators
September 2009
Purpose and Use of This Document
In this document, w…
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Providers communicate the facts of what happened and assure the patient and family that they will receive … communicated to the patient and family:
An apology for any unreasonable care
An explanation of what happened … A hospital committed to transparency offers an apology that the incident happened.
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ce.effectivehealthcare.ahrq.gov/sops/international/hospital/translators-version-2.html
September 01, 2023 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - Do you want to tell people how often this event happened or how often it did not happen?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
January 01, 2023 - SOPS Medical Office Survey
SOPS® Medical Office Survey
Version: 1.0
Language: English
· For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing data, and producing reports…
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ce.effectivehealthcare.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-pdsa-form.html
June 01, 2017 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items
SOPSTM Hospital Survey
Items and Composite Measures
Version: 2.0
Language: English
Notes
• For more information on getting started, selecting a sample, determining data collection
methods, establishing data collection procedures, co…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
March 01, 2017 - Providers should communicate the facts of what happened and assure the patient and family that they will … communicated to the resident and family:
· An apology for any unreasonable care
· An explanation of what happened … prepared to address the concerns and, if committed to transparency, offer an apology that the incident happened
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/health-literacy-education-presentation-tool-3a.pdf
January 01, 2019 - What happened?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - What happened and the implications it has on their health.
3. … Why it happened:
– This might be hard to answer at the time; but again, this is to stress that
as the … ■ Explain what happened, and reveal the facts known at the time.
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apd.html
February 01, 2017 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/engaging-nurse-physician-patient-transcript.html
December 01, 2017 - As far as who, the case studies, I think if you can bring in case studies that are very pertinent, happened … It talks about what happened, a brief description of a defect. Why did it happen? … We just discussed as a group what happened, what are we going to do to assist in preventing it from happening … Again, identifying what happened, why it happened, contributing factors, and how we're going to try to
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ce.effectivehealthcare.ahrq.gov/funding/grantee-profiles/grtprofile-vogelmeier.html
December 01, 2023 - the story and that’s where these 24 nursing homes provide an in-depth understanding of what really happened
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/professional-tool.docx
May 01, 2017 - What happened during the shadowing exercise that involved multiple practice domains?
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ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-psychological-safety-3.html
September 01, 2023 - The conclusion that an error happened at all might depend on the reviewer’s perspective; in fact, consensus
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ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/pdsa-form.html
June 01, 2017 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/changes-slides.pptx
November 01, 2019 - event: Patient develops acute kidney injury
Learning from antibiotic-associated adverse events:
What happened
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
November 01, 2017 - “It’s the doctor’s fault and I can’t believe
that happened.”
“I’m sorry that happened.