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psnet.ahrq.gov/issue/drug-error-eskenazi-hospital-killed-prominent-cancer-researcher-heres-how-it-happened
September 09, 2015 - Newspaper/Magazine Article
Drug error at Eskenazi Hospital killed prominent cancer researcher. Here's how it happened.
Citation Text:
Drug error at Eskenazi Hospital killed prominent cancer researcher. Here's how it happened. Evans T. Indianapolis Star. October 30, 2020.
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psnet.ahrq.gov/node/47375/psn-pdf
November 02, 2018 - ethical-duty-health-care-systems-address-interfacility-medical-error-discovery
https://psnet.ahrq.gov/issue/could-it-happen-here-learning-other-organizations-safety-errors
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psnet.ahrq.gov/node/47061/psn-pdf
July 25, 2018 - measuring-preventable-harm-helping-science-keep-pace-policy
https://psnet.ahrq.gov/issue/adverse-outcomes-why-bad-things-happen-good-people
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-quality.pdf
June 02, 2025 - The Power of Patient Stories for Improving the Patient Experience webcast - Nembhard
Using Narratives for Quality Improvement
Ingrid Nembhard, PhD, MS
Fishman Family President’s Distinguished
Associate Professor of Health Care Management
Disclosures
This work was funded by the Agency for Healthcare
Research a…
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/learning-antibiotic-adverse-events-form.docx
November 01, 2019 - or situation involving the prescription or administration of antibiotics that you would not want to happen
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psnet.ahrq.gov/issue/what-happened-my-patient-educational-intervention-facilitate-postdischarge-patient-follow
June 22, 2022 - Commentary
What happened to my patient? An educational intervention to facilitate postdischarge patient follow-up.
Citation Text:
Narayana S, Rajkomar A, Harrison JD, et al. What Happened to My Patient? An Educational Intervention to Facilitate Postdischarge Patient Follow-Up. J Grad Med…
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www.ahrq.gov/takeheart/assessing/index.html
August 01, 2023 - Assessing TAKEheart
Through our assessment of TAKEheart, we learned many lessons that will help guide future work in this area.
Our Evaluation Report Executive Summary describes the project activities, key findings, lessons learned, and recommendations for future similar efforts. Our Hybrid Cardiac Rehabilita…
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digital.ahrq.gov/ahrq-funded-projects/harnessing-health-information-technology-self-management-support-and-medicati-7
January 01, 2023 - What happens between visits? Adverse and potential adverse events among a low-income, urban, ambulatory population with diabetes.
Citation
Sarkar U, Handley MA, Gupta R, et al. What happens between visits? Adverse and potential adverse events among a low-income, urban, ambulatory population with diabe…
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psnet.ahrq.gov/node/33820/psn-pdf
December 01, 2016 - The way I would look at it is to try to understand what happened, why did it
happen, and what do you … Why did it happen? What are we going to do to prevent it in the future? … Our goal is to make sure that this cannot or is very
unlikely to happen in the future and whether there's … Unfortunately, in today's health care industry there are many places where that doesn't happen.
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psnet.ahrq.gov/node/866848/psn-pdf
September 25, 2024 - We can make sure these processes
happen the right way every time. … You cannot force that care pathway to
happen a certain way every time. … And you do not know what is going to happen. … kind of thing where you can say, “Zero things will
go wrong,” because I don't know how it's going to happen
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psnet.ahrq.gov/node/33867/psn-pdf
October 01, 2018 - We thought for sure that many errors that might have
happened in the past wouldn't happen. … We have some
really dangerous errors that happen. … A lot of that can happen at the counseling stage, where there's some communication between the
pharmacist … And what
is the pharmacy chain doing to make sure that something like that doesn't happen?" … and many vendors are making it
available now for the first time, called CancelRx, but that doesn't happen
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psnet.ahrq.gov/node/34691/psn-pdf
May 18, 2016 - human errors will occur and that are
designed to minimize their occurrence and absorb them when they happen
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psnet.ahrq.gov/issue/doctors-make-mistakes-new-documentary-explores-what-happens-when-they-do-and-how-fix-it
November 20, 2019 - Newspaper/Magazine Article
Doctors make mistakes. A new documentary explores what happens when they do—and how to fix it.
Citation Text:
Doctors make mistakes. A new documentary explores what happens when they do—and how to fix it. Park A. Time Magazine. January 24, 2019.
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psnet.ahrq.gov/issue/doctors-must-stop-tuning-out-black-women-it-happened-me-pregnant-ob-gyn
June 24, 2020 - Newspaper/Magazine Article
Doctors must stop tuning out Black women. It happened to me, as a pregnant OB-GYN.
Citation Text:
Doctors must stop tuning out Black women. It happened to me, as a pregnant OB-GYN. Gillispie-Bell V. USA Today. April 14, 2023.
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S…
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psnet.ahrq.gov/issue/lot-happens-when-you-report-hazard-or-error-ismp-theres-no-black-hole-here
December 27, 2018 - Newspaper/Magazine Article
A lot happens when you report a hazard or error to ISMP—there’s no “black hole” here!
Citation Text:
A lot happens when you report a hazard or error to ISMP—there’s no “black hole” here! ISMP Medication Safety Alert! Acute Care Edition. November 7, 2019
Cop…
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psnet.ahrq.gov/node/43779/psn-pdf
May 28, 2015 - debriefing in the emergency department, this
commentary outlines how to determine when a debrief should happen
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/module4-event-reporting-investigation-analysis.pptx
September 10, 2015 - and Analysis is that managing individual performance alone does not ensure that a harm event won’t happen … focusing on individual blame.
11
System And Individual Accountability2
Module 4
12
Why did the event happen
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_scienceofsafety_facnotes.docx
December 01, 2017 - Slide 5
How Do These Errors Happen? … SAY:
Errors happen because people are fallible. … a powerful exercise in which teams evaluate their processes to identify gaps that allow mistakes to happen … :
Simply put, a defect is any clinical or operational event or situation that you would not want to happen
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www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkit5.html
March 01, 2014 - be translatable to any community resource and any practice willing to take the extra step to make it happen
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/Workflow_Assessment_Checklist.pdf
June 01, 2005 - Phone in advance
Phone for same day appointment
Previous visit
Does anything happen between