-
www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
June 01, 2012 - Sometimes systems
create “an accident waiting to happen.” … Following up – The next step is being clear about what will happen after the
message is given and received … Following up – The next step is being clear about what will happen after the
message is given and received … Recommendation:
› What should happen next?
› What do you need?
› Timeframe? … above the
therapeutic range.”
› Then, in an SBAR recommendation, say what you think might need to
happen
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
March 01, 2023 - SECTION A: List of Patient Safety and Quality Issues
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical
office OVER THE PAST … They overlook patient care mistakes that
happen over and over ................................ … Mistakes happen more than they should
in this office .............................................. … This office is good at changing office
processes to make sure the same
problems don’t happen again
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
March 01, 2023 - SECTION A: List of Patient Safety and Quality Issues
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical
office OVER THE PAST … They overlook patient care mistakes that
happen over and over ................................ … Mistakes happen more than they should
in this office .............................................. … This office is good at changing office
processes to make sure the same
problems don’t happen again
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
March 01, 2023 - SECTION A: List of Patient Safety and Quality Issues
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical
office OVER THE PAST … They overlook patient care mistakes that
happen over and over ................................ … Mistakes happen more than they should
in this office .............................................. … This office is good at changing office
processes to make sure the same
problems don’t happen again
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
March 01, 2023 - SECTION A: List of Patient Safety and Quality Issues
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical
office OVER THE PAST … They overlook patient care mistakes that
happen over and over ................................ … Mistakes happen more than they should
in this office .............................................. … This office is good at changing office
processes to make sure the same
problems don’t happen again
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.pdf
May 01, 2017 - • Why did it happen?
• What will you do to reduce risk? … • Skill-based failures happen when a
Slide 4
Sensemaking and Learn From Defects for Perinatal … The consequent event is described in terms of
the event’s consequences:
• Harm that did happen
• … Why did it happen?
• Step 1. Visualize the factors that
led to the event.
• Step 2. … • Defects are clinical or operational
events that you do not want to happen
again.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/learndefects.doc
August 08, 2012 - A defect is any clinical or operational event or situation that you would not want to have happen again … Why did it happen? Below is a framework to help you review and evaluate your case.
-
psnet.ahrq.gov/issue/national-mixed-methods-evaluation-preparedness-general-surgery-residency-and-association
September 02, 2020 - September 9, 2020
When bad things happen: training medical students to anticipate the … September 2, 2020
Surgical errors happen, but are learners trained to recover from them
-
www.cpsi.ahrq.gov/sops/international/medical-office/translators.html
January 01, 2010 - in the past 12 months, Does Not Apply or Don't Know)
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … They overlook patient care mistakes that happen over and over. … This office is good at changing office processes to make sure the same problems don't happen again. … Mistakes happen more than they should in this office. (negatively worded)
F4.
-
preventiveservices.ahrq.gov/sops/international/medical-office/translators.html
January 01, 2010 - in the past 12 months, Does Not Apply or Don't Know)
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … They overlook patient care mistakes that happen over and over. … This office is good at changing office processes to make sure the same problems don't happen again. … Mistakes happen more than they should in this office. (negatively worded)
F4.
-
ce.effectivehealthcare.ahrq.gov/sops/international/medical-office/translators.html
January 01, 2010 - in the past 12 months, Does Not Apply or Don't Know)
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … They overlook patient care mistakes that happen over and over. … This office is good at changing office processes to make sure the same problems don't happen again. … Mistakes happen more than they should in this office. (negatively worded)
F4.
-
www.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - Do you want to tell people how often this event happened or how often it did not happen? … Experience indicates that in this case, saying how often a patient safety event did happen will be
-
psnet.ahrq.gov/node/33674/psn-pdf
February 01, 2009 - If you are going to promulgate a
policy that either publicly reports adverse events that happen in hospitals … to be sure that the hospital is not being blamed, for lack of a better word, for
things that didn't happen … Sometimes
patients are sent to us because they've had bad things happen—they're very ill and it's our … That in fact, hospitals should be paying for things that shouldn't happen, and that
this type of policy … system where we will pay for a given diagnosis, I think it is inevitable that when
adverse events happen
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger
PREVIEW OF NEW NARRATIVE ITEM
SETS IN DEVELOPMENT
Mark Schlesinger, PhD
A Growing Family of Narrative Item Sets
CG-CAHPS Narrative Item Set
Health Plan
Narrative Item Set
Inpatient Narrative Items:
For Child HCAHPS
19
The Health Plan Narr…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cauti-learning-from-defects.docx
April 01, 2022 - (Circle): Yes No
Why did the CAUTI happen?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cauti-learning-from-defects.docx
April 01, 2022 - (Circle): Yes No
Why did the CAUTI happen?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/applying-cusp/learn_from_defects.docx
December 01, 2017 - Why did it happen? … Why did it happen?
Investigate your care delivery system. … Why did it happen? … Why did it happen? … Why did it happen?
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
January 01, 2010 - the past 12 months, Does
Not Apply or Don’t Know)
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical office
OVER THE PAST … They overlook patient care mistakes that happen over and over. … This office is good at changing office processes to make sure the same problems don’t
happen again. … Mistakes happen more than they should in this office. (negatively worded)
F4.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
January 01, 2010 - the past 12 months, Does
Not Apply or Don’t Know)
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical office
OVER THE PAST … They overlook patient care mistakes that happen over and over. … This office is good at changing office processes to make sure the same problems don’t
happen again. … Mistakes happen more than they should in this office. (negatively worded)
F4.
-
psnet.ahrq.gov/perspective/conversation-withdiane-rydrych-ma
February 26, 2025 - RW: When you send out a safety alert, would it be because you've seen this thing happen once or because … know that they're very earnest in identifying reportable events and wanting to understand why they happen … across states would also be a real leap forward in terms of what we could learn about why these events happen … One thing that we've learned is that there are a lot of reasons why these events happen and why they