-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
November 18, 2019 - It is just by chance that more serious mistakes don’t happen around
here .......................... … My supervisor/manager overlooks patient safety problems that happen
over and over .................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen … We are informed about errors that happen in this unit .............................. 1 2 3 4 5 … SECTION D: Frequency of Events Reported
In your work area/unit, when the following mistakes happen
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
November 18, 2019 - It is just by chance that more serious mistakes don’t happen around
here .......................... … My supervisor/manager overlooks patient safety problems that happen
over and over .................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen … We are informed about errors that happen in this unit .............................. 1 2 3 4 5 … SECTION D: Frequency of Events Reported
In your work area/unit, when the following mistakes happen
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
November 18, 2019 - It is just by chance that more serious mistakes don’t happen around
here .......................... … My supervisor/manager overlooks patient safety problems that happen
over and over .................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen … We are informed about errors that happen in this unit .............................. 1 2 3 4 5 … SECTION D: Frequency of Events Reported
In your work area/unit, when the following mistakes happen
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
November 18, 2019 - It is just by chance that more serious mistakes don’t happen around
here .......................... … My supervisor/manager overlooks patient safety problems that happen
over and over .................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen … We are informed about errors that happen in this unit .............................. 1 2 3 4 5 … SECTION D: Frequency of Events Reported
In your work area/unit, when the following mistakes happen
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
August 21, 2015 - Why did it happen?
How will the organization prevent the event from happening to another patient? … Why did the event happen? … issue and redirect the conversation toward a shared goal of ensuring that a similar event does not happen
-
ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/fallspxmanapb19.html
December 01, 2017 - Care
Resources
Injuries
Appendix B19: Handout for Inservice #1, Why Falls Happen … Quality Improvement Initiative for Nursing Facilities
Appendix B19: Handout for Inservice #1, Why Falls Happen … created February 2010
Internet Citation: Appendix B19: Handout for Inservice #1, Why Falls Happen
-
psnet.ahrq.gov/issue/fatal-mistakes-why-do-ten-fold-medication-errors-children-keep-happening
April 21, 2021 - View More
Related Resources
Prescribing errors in children: why they happen
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-fac-guide.html
July 01, 2023 - Slide 4: How Can These Errors Happen? … The first step in comprehending why they happen is accepting that people are not perfect. … Why did it happen?
What will we do to reduce the recurrence?
How will we know it worked? … Why did it happen?
How will you reduce the risk of recurrence?
How will you know it worked?
-
psnet.ahrq.gov/node/851870/psn-pdf
July 31, 2023 - that is a known risk of wheelchair usage, it is not one that staff may often think about or expect to
happen … When we reviewed the event, we noted there is a warning on the package
insert that a reaction could happen … It does not happen often, and most people don’t make that association. … What actions are you
taking as an organization to make sure that this does not happen again? … still be viewed as airing dirty laundry, instead of sharing adverse events so similar
events do not happen
-
www.ahrq.gov/hai/tools/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
May 01, 2017 - Why did it happen?
What will you do to reduce risk? … The consequent event is described in terms of the event's consequences:
Harm that did happen. … Harm that did not happen—No-harm event.
Event did not reach the patient—Near-miss event. … Why did it happen?
Step 1. Visualize the factors that led to the event.
Step 2. … Defects are clinical or operational events that you do not want to happen again.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
May 01, 2017 - Why did it happen?
What will you do to reduce risk? … Skill-based failures happen when a person fails in the performance of a routine task that normally requires … The consequent event is described in terms of the event’s consequences:
Harm that did happen
Harm that … Why did it happen?
Step 1. Visualize the factors that led to the event.
Step 2. … Defects are clinical or operational events that you do not want to happen again.
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/penicillin-allergy.pdf
June 01, 2021 - _______________
o How soon after starting the antibiotic did the reaction happen (e.g., minutes to hours … by:
Datetime:
Reviewed by physician:
How soon after starting the antibiotic did the reaction happen
-
psnet.ahrq.gov/issue/teaching-medical-error-apologies-development-multi-component-intervention
August 04, 2021 - October 19, 2022
Surgical safety does not happen by accident: learning from perioperative … July 26, 2023
View More
Related Resources
Bad things can happen
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/learn-from-defects-slides.pptx
January 01, 2017 - A defect is any clinical or operational event or situation that you would not want to happen again. … From the view of the person involved
Why did it happen? … Learn From Defects ‹#›
AHRQ Safety Program for Mechanically Ventilated Patients
14
Why Did It Happen … Why Did It Happen? … Why Did It Happen?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/difficult-conversations-transcript.pdf
April 01, 2022 - preventing patient errors, the first step is really about setting
expectations that communications will happen … Like in the nursing world, it's in
nursing practice council, where they can role-play situations that happen … The unit has to set the tone, or it has to be an expectation in the unit that
conversations will happen … When those conversations happen and someone comes and
complains that the conversation happens, you have … to listen and support that
this conversation needed to happen.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/clabsi-learning-from-defects.docx
April 01, 2022 - ) Hemodialysis Other: _____________________
Why did the CLABSI happen
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/clabsi-learning-from-defects.docx
April 01, 2022 - ) Hemodialysis Other: _____________________
Why did the CLABSI happen
-
psnet.ahrq.gov/node/46626/psn-pdf
December 22, 2018 - What happened to my patient? An educational
intervention to facilitate postdischarge patient follow-up.
December 22, 2018
Narayana S, Rajkomar A, Harrison JD, et al. What Happened to My Patient? An Educational Intervention to
Facilitate Postdischarge Patient Follow-Up. J Grad Med Educ. 2017;9(5):627-633. doi:10.430…
-
ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb17.html
December 01, 2017 - Care
Resources
Injuries
Appendix B17: Handout for Inservice #1, Why Falls Happen … Quality Improvement Initiative for Nursing Facilities
Appendix B17: Handout for Inservice #1, Why Falls Happen … created February 2010
Internet Citation: Appendix B17: Handout for Inservice #1, Why Falls Happen
-
ce.effectivehealthcare.ahrq.gov/hai/tools/surgery/modules/implementation/learn-from-defects-fac-notes.html
December 01, 2017 - Say:
A defect is anything you do not want to have happen again or ever have happen, even if it hasn … Why did it happen?
How will you reduce the risk of it happening again? … Slide 21: Why Did It Happen?
Ask:
Why did the defect occur? … Slide 22: Why Did It Happen?
Say:
Make the whys visual. … Slide 23: Why Did It Happen?
Say:
Think about the culture.