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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - Purpose: To provide guidance to individuals who are conducting initial or followup disclosure conversations,
including key disclosure communication skills.
Who should use this tool? Disclosure Lead and any staff who will be engaged in disclosure conversations.
How to use this tool: Use Part I of the checklist to pre…
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
August 01, 2022 - Disclosure Checklist
AHRQ Communication and Optimal Resolution Toolkit
Purpose: To provide guidance to individuals who are conducting initial or followup disclosure conversations, including key disclosure communication skills.
Who should use this tool? Disclosure Lead and any staff who will be engaged in …
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/170-cusp-science-safety-notes.docx
October 01, 2024 - Slide 15
Beyond Personal Responsibility
SAY:
When errors happen, we are often quick to focus on the … the individual provider—and not addressing the other system factors means the defect will eventually happen … Latent failures are the “holes in the system”—the weaknesses that could allow an active failure to happen … Slide 18
Swiss Cheese Model: How Errors Happen
SAY:
But sometimes defenses fail, and errors line … These adverse outcomes are our “defects”—the events that occur and we don’t want them to happen again
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www.ahrq.gov/hai/cusp/modules/understand/science-safety-slides.html
July 01, 2018 - How Can These Errors Happen?
Slide 6. The Science of Safety
Slide 7. … line-associated blood stream infections per year. 8
Return to Contents
Slide 5: How Can These Errors Happen … Why did it happen?
How will you reduce the risk of recurrence?
How will you know it worked?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/162-example-completed-learning-defects-tool.docx
October 01, 2024 - A defect is any clinical or operational event that you would not want to happen again. … Why did it happen?
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psnet.ahrq.gov/node/867529/psn-pdf
January 15, 2025 - “I had no idea this happened”: electronic feedback on
clinical reasoning for hospitalists.
January 15, 2025
Kotwal S, Udayappan KM, Kutheala N, et al. “I had no idea this happened”: electronic feedback on clinical
reasoning for hospitalists. J Gen Intern Med. 2024;39(16):3271-3277. doi:10.1007/s11606-024-09058-1.
…
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psnet.ahrq.gov/node/73331/psn-pdf
May 26, 2021 - issue/cancer-diagnoses-delayed-among-prisoners-washington-state
https://psnet.ahrq.gov/issue/could-it-happen-here-learning-other-organizations-safety-errors
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www.ahrq.gov/patient-safety/reports/liability/silence.html
August 01, 2017 - Second, we need to know that what happened to our loved one is not going to happen to anyone else.
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psnet.ahrq.gov/node/45664/psn-pdf
July 02, 2017 - Intraoperative adverse events in abdominal surgery: what
happens in the operating room does not stay in the
operating room.
July 2, 2017
Bohnen JD, Mavros MN, Ramly EP, et al. Intraoperative Adverse Events in Abdominal Surgery: What
Happens in the Operating Room Does Not Stay in the Operating Room. Ann Surg. 2017;…
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psnet.ahrq.gov/node/61127/psn-pdf
November 11, 2020 - Drug error at Eskenazi Hospital killed prominent cancer
researcher. Here's how it happened.
November 11, 2020
Evans T. Indianapolis Star. October 30, 2020.
https://psnet.ahrq.gov/issue/drug-error-eskenazi-hospital-killed-prominent-cancer-researcher-heres-how-it-
happened
Fentanyl is a high-alert medication that c…
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psnet.ahrq.gov/issue/inside-preventable-deaths-happened-within-prominent-transplant-center
May 02, 2018 - Newspaper/Magazine Article
Inside the preventable deaths that happened within a prominent transplant center.
Citation Text:
Inside the preventable deaths that happened within a prominent transplant center. Blau M. ProPublica. June 14, 2023.
Copy Citation
Save
S…
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psnet.ahrq.gov/node/46626/psn-pdf
December 22, 2018 - What happened to my patient? An educational
intervention to facilitate postdischarge patient follow-up.
December 22, 2018
Narayana S, Rajkomar A, Harrison JD, et al. What Happened to My Patient? An Educational Intervention to
Facilitate Postdischarge Patient Follow-Up. J Grad Med Educ. 2017;9(5):627-633. doi:10.430…
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psnet.ahrq.gov/node/838180/psn-pdf
January 01, 2023 - To err is human, but what happens when surgeons err?
September 28, 2022
Lin JS, Olutoye OO, Samora JB. To err is human, but what happens when surgeons err? J Pediatr Surg.
2023;58(3):496-502. doi:10.1016/j.jpedsurg.2022.06.019.
https://psnet.ahrq.gov/issue/err-human-what-happens-when-surgeons-err
Clinicians involv…
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psnet.ahrq.gov/node/42567/psn-pdf
September 11, 2013 - What happens to the medication regimens of older adults
during and after an acute hospitalization?
September 11, 2013
Harris CM, Sridharan A, Landis R, et al. What happens to the medication regimens of older adults during
and after an acute hospitalization? J Patient Saf. 2013;9(3):150-3. doi:10.1097/PTS.0b013e3182…
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psnet.ahrq.gov/node/33648/psn-pdf
March 01, 2007 - lawyer at Hopkins, and said, "What
happened to Josie, that little strike of lightning, that doesn't happen … These systems are eventually going to break down and
something is going to happen that wasn't that doctor's … But
something bad is going to happen and it's going to look like it's that person's fault or that person
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psnet.ahrq.gov/node/867190/psn-pdf
November 20, 2024 - This article introduces why diagnostic errors happen, commonly misdiagnosed
conditions, and strategies
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
June 02, 2025 - • If nurse bedside shift report does not
happen, call the nurse manager at [insert
phone number]
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/insomnia_consumer.pdf
August 01, 2017 - But for people with insomnia disorder, sleep problems
happen at least 3 nights each week for at least … This may happen because of habits you formed
because of your insomnia (such as napping, getting in bed … Or, it may
happen because of changes in the ways you think or feel about sleep
(such as worrying about … Insomnia
disorder can also sometimes happen on its own with no known cause. … � What specific sleep problems am I having, and how often do
they happen?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/124-cusp-science-safety-fg.docx
April 01, 2025 - address other system factors, because defects in the system increase the likelihood that the error will happen … prevents infusions from running too fast is an example of a latent failure that enabled the defect to happen … Latent failures are the “holes in the system”—the weaknesses that could allow an active failure to happen … Slide 18
Swiss Cheese Model: How Errors Happen
SAY:
Sometimes defenses fail, and errors line up, … These adverse outcomes are our “defects”—the events that occur and we don’t want them to happen again
-
psnet.ahrq.gov/node/844554/psn-pdf
February 15, 2023 - Medication mix-up: what happened at Vanderbilt and how
it impacts health care providers.
February 15, 2023
Michel C, Talley C. J Health Life Sci Law. 2022;17(1):71
https://psnet.ahrq.gov/issue/medication-mix-what-happened-vanderbilt-and-how-it-impacts-health-care-
providers
High-profile medication errors like tha…