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effectivehealthcare-admin.ahrq.gov/health-topics/wounds-and-injuries
November 14, 2023 - Injuries can happen at work or play , indoors or outdoors, driving a car, or walking across the street … They often happen because of an accident, but surgery, sutures, and stitches also cause wounds.
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/SurveyOnPatientSafetyCulture.doc
January 01, 2008 - SECTION A: List of Patient Safety and Quality Issues
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … They overlook patient care mistakes that happen over and over
(1
(2
(3
(4
(5
(9
3. … Mistakes happen more than they should in this office
(1
(2
(3
(4
(5
(9
4. … This office is good at changing office processes to make sure the same problems don’t happen again
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects.pptx
December 01, 2017 - Anything
you do not
want to happen
again. … A defect is anything you do not want to happen or have happen again. … From view of people involved
Why did it happen? … Why Did It Happen? … ASK:
Why did it happen?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
February 16, 2021 - My supervisor/manager overlooks patient safety problems that happen over and over. … It is just by chance that more serious mistakes don't happen around here. (negatively worded)
A17. … We are informed about errors that happen in this unit.
C5.
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www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-fac-notes.html
December 01, 2017 - The same problem, though addressed for that one moment in time, could easily happen again. … Say:
Unless you fix the system and proactively prevent the defect from happening again, it will happen … A defect is anything you do not want to happen or happen again. … Slide 12: Why Did It Happen?
Ask:
Why did it happen?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects_facnotes.docx
December 01, 2017 - The same problem, though addressed for that one moment in time, could easily happen again. … SAY:
Unless you fix the system and proactively prevent the defect from happening again, it will happen … A defect is anything you do not want to happen or happen again. … Slide 11
Why Did It Happen?
ASK:
Why did it happen?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cauti-learning-from-defects.pdf
April 01, 2022 - No
Yes No
Why did the CAUTI happen? What factors contributed?
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cauti-learning-from-defects-revised.pdf
April 01, 2022 - No
Yes No
Why did the CAUTI happen? What factors contributed?
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www.ahrq.gov/health-literacy/improve/precautions/tool5b.html
March 01, 2024 - "Just to make sure that I explained things well, can you tell me in your own words what will happen if … Can you tell me in your own words what might happen?"
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psnet.ahrq.gov/issue/emperors-new-clothes-or-whatever-happened-human-error
March 27, 2005 - Meeting/Conference Proceedings
The Emperor’s New Clothes: Or Whatever Happened To “Human Error”?
Citation Text:
The Emperor’s New Clothes: Or Whatever Happened To “Human Error”? Hollnagel E, Amalberti R. Chapter In: Dekker SWA, ed. Proceedings of the 4th International Workshop…
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb7.html
December 01, 2017 - Resources
Injuries
Appendix B13: Pre and Posttests for Inservice #1, Why Falls Happen … Improvement Initiative for Nursing Facilities
Appendix B13: Pre and Posttests for Inservice #1, Why Falls Happen … February 2010
Internet Citation: Appendix B13: Pre and Posttests for Inservice #1, Why Falls Happen
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/defects.docx
March 01, 2017 - the types of systems that contributed to the defect (an event or situation that you do not want to happen … Why did it happen?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/defects.docx
March 01, 2017 - the types of systems that contributed to the defect (an event or situation that you do not want to happen … Why did it happen?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/defects.docx
May 01, 2017 - the types of systems that contributed to the defect (an event or situation that you do not want to happen … Why did it happen?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/learning-from-antibiotic-adverse.docx
June 01, 2021 - Events
An antibiotic-associated adverse event is any event or situation that you would not want to happen … (Why did it happen?)
Step 3. … (Why did it happen?)
Factors
Moment 1: Does the resident have symptoms that suggest an infection?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/learning-from-antibiotic-adverse.docx
June 01, 2021 - Events
An antibiotic-associated adverse event is any event or situation that you would not want to happen … (Why did it happen?)
Step 3. … (Why did it happen?)
Factors
Moment 1: Does the resident have symptoms that suggest an infection?
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digital.ahrq.gov/2019-year-review/research-summary/using-aviation-technology-prevent-healthcare-errors-health-it
January 01, 2019 - Profile: Context is Critical: Understanding When and Why Electronic Health Record-Related Safety Hazards Happen … improvements in EHR design and usability
As a practicing clinician, you see themes of errors that happen … They happen over and over again and more than 99 percent of the time nothing bad happens.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool1a.docx
January 01, 2004 - It is just by chance that more serious mistakes don’t happen around here
1
2
3
4
5
11. … My supervisor/manager overlooks patient safety problems that happen over and over
1
2
3
4
5 … SECTION C: Communications
How often do the following things happen in your work area/unit? … We are informed about errors that happen in this unit
1
2
3
4
5
4. … SECTION D: Frequency of Events Reported
In your hospital work area/unit, when the following mistakes happen
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
January 01, 2014 - Satisfaction
• Patient Experience
Focus on patient
reports
Whether something
that should happen … actually did happen,
and how often it
happened
Frequency scales
Objective assessment
• Patient
-
www.ahrq.gov/hai/tools/surgery/tools/applying-cusp/learn-from-defects.html
December 01, 2017 - Why did it happen? … Why did it happen?
Investigate your care delivery system. … Why did it happen? … Why did it happen?
Investigate your care delivery system. … One method you can use to reduce the likelihood that a defect will happen again is to—
Focus your