-
www.ahrq.gov/evidencenow/heart-health/aspirin/stroke.html
September 01, 2018 - Resource description: This patient education booklet explains how heart attack and stroke happen, and
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
March 01, 2023 - SECTION A: List of Patient Safety and Quality Issues
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical
office OVER THE PAST … They overlook patient care mistakes that
happen over and over ................................ … Mistakes happen more than they should
in this office .............................................. … This office is good at changing office
processes to make sure the same
problems don’t happen again
-
www.ahrq.gov/diagnostic-safety/index.html
January 01, 2007 - Diagnostic Safety and Quality
Learn about AHRQ's research to better understand how diagnostic errors happen … AHRQ funds research to better understand how diagnostic errors happen and what can be done to prevent
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/action-plan-template.docx
April 01, 2022 - How will this happen? … [Be specific and include important steps to make the idea/activity happen.]
_________________________ … Who will make this happen?
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www.ahrq.gov/hai/cusp/toolkit/learn-defects.html
December 01, 2012 - A defect is any clinical or operational event or situation that you would not want to have happen again … Why did it happen? Below is a framework to help you review and evaluate your case.
-
www.ahrq.gov/hai/cauti-tools/guides/sustainability-guideapa.html
October 01, 2015 - Plan for Sustainability
Need or Interest
Idea or Activity
Tools To Use
How Will This Happen … Who Should Make This Happen?
When Will This Happen? … What Other Information Do I Need To Make This Happen?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/tools/applying-cusp/learn_from_defects.docx
December 01, 2017 - Why did it happen? … Why did it happen?
Investigate your care delivery system. … Why did it happen? … Why did it happen? … Why did it happen?
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cauti-learning-from-defects.docx
April 01, 2022 - (Circle): Yes No
Why did the CAUTI happen?
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cauti-learning-from-defects-revised.docx
April 01, 2022 - (Circle): Yes No
Why did the CAUTI happen?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/resources/infotransMOSOPS.pdf
January 01, 2010 - the past 12 months, Does
Not Apply or Don’t Know)
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical office
OVER THE PAST … They overlook patient care mistakes that happen over and over. … This office is good at changing office processes to make sure the same problems don’t
happen again. … Mistakes happen more than they should in this office. (negatively worded)
F4.
-
www.ahrq.gov/sops/international/medical-office/translators.html
January 01, 2010 - in the past 12 months, Does Not Apply or Don't Know)
The following items describe things that can happen … In your best estimate, how often did the following things happen in your medical office OVER THE PAST … They overlook patient care mistakes that happen over and over. … This office is good at changing office processes to make sure the same problems don't happen again. … Mistakes happen more than they should in this office. (negatively worded)
F4.
-
www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-slides.html
December 01, 2017 - Slide 6: What Is a Defect
Anything you do not want to happen again. … (From view of person involved)
Why did it happen? … Slide 12: Why Did It Happen?
Critical to include adaptive teamwork concerns.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - It is just by chance that more serious mistakes don’t happen around here
(1
(2
(3
(4
(5
11. … My supervisor/manager overlooks patient safety problems that happen over and over
(1
(2
(3
(4
( … 5
SECTION C: Communications
How often do the following things happen in your work area/unit? … We are informed about errors that happen in this unit
(1
(2
(3
(4
(5
4. … SECTION D: Frequency of Events Reported
In your hospital work area/unit, when the following mistakes happen
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
March 22, 2017 - It is just by chance that more serious mistakes don’t happen around
here ......................... … My supervisor/manager overlooks patient safety problems that happen
over and over ................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen in your … We are informed about errors that happen in this unit .............................. … SECTION D: Frequency of Events Reported
In your hospital work area/unit, when the following mistakes happen
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
December 22, 2017 - It is just by chance that more serious mistakes don’t happen around
here ......................... … My supervisor/manager overlooks patient safety problems that happen
over and over ................. … 1 2 3 4 5
3
SECTION C: Communications
How often do the following things happen in your … We are informed about errors that happen in this unit .............................. … SECTION D: Frequency of Events Reported
In your hospital work area/unit, when the following mistakes happen
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-survey-items-composite-english.pdf
September 01, 2024 - Sometimes, Most of the time, Always, Does Not Apply or Don’t Know)
How often do the following things happen … Sometimes, Most of the time, Always, Does Not Apply or Don’t Know)
How often do the following things happen … Sometimes, Most of the time, Always, Does Not Apply or Don’t Know)
How often do the following things happen … This nursing home lets the same mistakes happen again and again. (negatively worded)
D4.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/implementation/imp_learn_from_defects_facnotes.docx
December 01, 2017 - Does the same fix happen for all patients, all caregivers, and all shifts? … SAY:
A defect is anything you do not want to have happen again or ever have happen, even if it hasn’t … Slide 20
Why Did It Happen?
ASK:
Why did the defect occur? … Slide 21
Why Did It Happen?
SAY:
Make the whys visual. … Slide 22
Why Did It Happen?
SAY:
Think about the culture.
-
www.ahrq.gov/hai/tools/surgery/modules/implementation/learn-from-defects-fac-notes.html
December 01, 2017 - Say:
A defect is anything you do not want to have happen again or ever have happen, even if it hasn … Why did it happen?
How will you reduce the risk of it happening again? … Slide 21: Why Did It Happen?
Ask:
Why did the defect occur? … Slide 22: Why Did It Happen?
Say:
Make the whys visual. … Slide 23: Why Did It Happen?
Say:
Think about the culture.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/clabsi-learning-from-defects.pdf
April 01, 2022 - administration
Total parenteral nutrition (TPN) Hemodialysis Other: _____________________
Why did the CLABSI happen
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/clabsi-learning-from-defects-revised.pdf
April 01, 2022 - administration
Total parenteral nutrition (TPN) Hemodialysis Other: _____________________
Why did the CLABSI happen