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  1. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
    July 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  2. www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-j.html
    May 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
    June 01, 2021 - About the CAHPS Patient Narratives Elicitation Protocol June 2021 Administering the CAHPS® Clinician & Group Narrative Item Set Introduction ......................................................................................................... 1 Placing the Narrative Items in the Survey ......................…
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
    June 04, 2013 - o “What do you want to happen during the next 12 hours?”
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson1.pdf
    November 30, 2015 -  Are any of the situations observed in the video situations that could happen in your office?
  6. www.qualitymeasures.ahrq.gov/news/blog/ahrqviews/intentional-about-equity.html
    April 01, 2024 - But this can only happen if those who create and use those technologies—developers, vendors, healthcare … systems, payers, and providers—actively take steps to make it happen .
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - (C1) We are informed about errors that happen in this unit. … -------------------------------------- My supervisor/manager overlooks patient safety problems that happen … 2.0 Overall Perceptions of Patient Safety It is just by chance that more serious mistakes don’t happen … (C1) We are informed about errors that happen in this unit. … (C3) 66% 66% 0% +/- 3% [-3% to 3%] No change When errors happen in this unit, we discuss ways
  8. www.qualitymeasures.ahrq.gov/patient-safety/reports/liability/silence.html
    August 01, 2017 - Second, we need to know that what happened to our loved one is not going to happen to anyone else.
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/video-transcript-spanish.docx
    April 21, 2014 - Unfortunately, things like this happen. … I hope that doesn´t happen to me. What should I do? ¿En serio? Espero que no me pase lo mismo. … It was an honest mistake, which won´t happen again. I´m sorry.
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.docx
    February 10, 2011 - “What do you want to happen during the next 12 hours?”
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson2.pdf
    November 30, 2015 -  Are any of the situations observed in the video situations that could happen in your office?
  12. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
    August 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  13. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
    August 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  14. www.qualitymeasures.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - Do you want to tell people how often this event happened or how often it did not happen? … Experience indicates that in this case, saying how often a patient safety event did happen will be
  15. www.qualitymeasures.ahrq.gov/cahps/about-cahps/patient-experience/index.html
    September 01, 2023 - To assess patient experience, one must find out from patients whether something that should happen in
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I-rev0921.pdf
    January 01, 2020 - (F2) Mistakes happen more than they should in this office . … (E1R) They overlook patient care mistakes that happen over and over. … This office is good at changing office processes to make sure the same problems don’t happen again. … Mistakes happen more than they should in this office. … They overlook patient care mistakes that happen over and over.
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
    June 19, 2018 - We look at staff actions and the way we do things to understand why mistakes happen in this pharmacy
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/DESC-technique.pdf
    June 01, 2021 - DESC Technique for Conflict With Residents and Families DESC Script. Johns Hopkins Medicine, Armstrong Institute. Kentucky Hospital Improvement Innovation Network. KY. July 2012. http://www.k- hen.com/Portals/16/Documents/PSCTCommunicationsLab.pdf. Accessed Jun 19, 2017. Describe the specific situation. Expre…
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.docx
    June 06, 2018 - Staff are told about patient safety problems that happen in this facility ........................... … We are good at changing processes to make sure the same patient safety problems don’t happen again
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
    May 01, 2017 - Medical providers are committed to caring for their patients; however, adverse events can happen.

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