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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/vchip-strategies-for-kdd.pdf
February 01, 2015 - One planned visit can happen
during the Health Supervision Visit (HSV).
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - This type of communication should always be discouraged, but unfortunately it does happen.
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www.cahps.ahrq.gov/talkingquality/distribute/promote/multiple/advertise.html
September 01, 2019 - Recommended resource: Why Bad Ads Happen to Good Causes .
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T3-Resident_Information_Sheet_Antibiotic-Resistant_Bacteria_Final.pdf
October 01, 2016 - This can happen when
someone touches you, or by touching something that has the bacteria on it, such
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www.cahps.ahrq.gov/talkingquality/translate/labels/measures.html
July 01, 2016 - Skip to main content
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care: Be a Partner in Your Care
AHRQ Safety Program for Perinatal Care
Be a Partner in Your Care
We Work as a Team To Make Sure You Get the Best Care
Your health care team includes you, doctors, nurses, other clinical staff, and hospital staff. If you like, the team can also include …
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1)
Be a Partner in Your Care
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 1)
Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement
We w…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sfstrategies.pdf
August 01, 2015 - One planned visit can
happen during the Health Supervision Visit (HSV).
5
Tobacco Exposure and
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www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Sets clear expectations for what is supposed to happen in encounters.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
June 09, 2017 - groups, and
individuals in the nursing home who must feel the need for
change for team training to happen … BUY-IN
Change
Management
Slide
SAY:
The third phase in implementing change is making it happen … three phases:
Phase 1: Setting the stage and deciding what to do—
Assessment
Phase 2: Making it happen—Training
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-last10-patients-audit.pdf
May 18, 2021 - Job Aid: “Last 10 Patients” Chart Audit
Primary Care Practice Facilitator
Training Series
1
Job Aid: “Last 10 Patients” Chart Audit
Overview
For a “last 10 patients” chart audit, look at the records of the last 10 patients the practice saw,
who should have received care or a service. Use a “last 10 …
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www.cahps.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
September 01, 2020 - For example, ask patients, “Could you tell me in your own words what will happen to you if you decide
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www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
June 01, 2023 - ownership
Situation Awareness & Contingency Planning
Know what’s going on
Plan for what might happen
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www.cahps.ahrq.gov/evidencenow/projects/heart-health/evidence/aspirin.html
March 01, 2021 - Aspirin, Heart Disease, and Stroke
This patient education booklet explains how heart attack and stroke happen
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www.cahps.ahrq.gov/hai/tools/surgery/guide-surg-comp.html
December 01, 2017 - Identification and Mitigation Tool ( Word , 1.73 MB)
Understand where, when, and why workarounds happen
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www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/chapter1.html
September 01, 2020 - Patient Safety Terminology
Medical errors*:
Medical errors happen when something that was planned … They can happen during even the most routine tasks, such as when a hospital patient on a salt-free diet … Most errors result from problems created by today's complex health care system, but errors also happen
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
July 01, 2018 - It is just by chance that more serious mistakes don’t happen around
here ........................... … My supervisor/manager overlooks patient safety problems that happen
over and over ................... … My supervisor/manager overlooks patient safety problems that happen over and over. … It is just by chance that more serious mistakes don't happen around here. … We are informed about errors that happen in this unit.
C5.
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www.cahps.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
February 01, 2023 - In this scenario, the transporter didn’t understand what might happen because of wrong bag placement
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - collaboratively with patients and family members should make everyone clear about what should and should not happen … The doctor gives the order for discharge, but, this should not be a surprise or happen in a vacuum. … What needs to happen? Who is responsible? … As you play out the scene, the objectives are to make sure that:
Emily is fully aware of what will happen … As you play out the scene, the objectives are to make sure that:
Arnold is fully aware of what will happen
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www.cahps.ahrq.gov/talkingquality/plan/manage.html
November 01, 2018 - Establishing a Management Structure
Quality reporting projects do not happen by themselves.