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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 1) Be a Partner in Your Care Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 1) Guide to Patient and Family Engagement :: 1 Guide to Patient and Family Engagement We w…
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-summary.pdf
    January 01, 2025 - 2025 SOPS Nursing Home Database Report Executive Summary Overview Infographic Surveys on Patient Safety Culture® Findings From the 2025 SOPS Nursing Home Survey Database 107 Participating Nursing Homes 4,411 Nursing Home Staff Respondents 63% Composite Measure Average Highest Scoring Composite Meas…
  3. www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mgdod3.html
    October 01, 2014 - Clinical Content Falls are serious, unwanted events (negative effects on a resident's health) that happen … Post announcements ahead of time so that people know when and where your session is going to happen.
  4. www.ahrq.gov/patient-safety/reports/hotline/design2.html
    May 01, 2016 - [text box] When did it happen? [text box] Why do you think this happened?
  5. www.ahrq.gov/news/blog/ahrqviews/impacts-gun-violence.html
    March 01, 2023 - AHRQ Views: Blog posts from AHRQ leaders We Must Not Underestimate the Impacts of Gun Violence on Healthcare Workers DEC 5 2022 By Robert Otto Valdez, Ph.D., M.H.S.A. R. Valdez, Ph.D., M.H.S.A. The recent shootings in a Colorado nightclub and a Virginia store are …
  6. www.ahrq.gov/hai/cusp/modules/index.html
    August 01, 2019 - Core CUSP Toolkit Created for clinicians by clinicians, the CUSP toolkit is modular and modifiable to meet individual unit needs. Each module includes teaching tools and resources to support change at the unit level, presented through facilitator notes that take you step-by-step through the module, presentation…
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
    November 01, 2017 - • Sets clear expectations for what is supposed to happen in encounters.
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
    November 01, 2017 - • Sets clear expectations for what is supposed to happen in encounters.
  9. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/communication-slides.pptx
    November 01, 2019 - Acute Care Improving Communication and Teamwork Around Antibiotic Prescribing Improving Communication and Teamwork Around Antibiotic Decision Making     Acute Care AHRQ Safety Program for Improving Antibiotic Use AHRQ Pub. No. 17(20)-0028-EF November 2019 Communication and Teamwork AHRQ Safety Program for Impro…
  10. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-prepare.pdf
    February 18, 2021 - Six Building Blocks How-To-Implement Toolkit: Prepare and Launch Guide Table of Contents Introduction ......................................................................................................................................1 What Is the Prepare and Launch Guide? .....................................…
  11. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-notes.docx
    April 01, 2022 - The team leads will need to plan with the senior executive how those things happen, including what reporting
  12. www.ahrq.gov/hai/tools/mvp/modules/sustainability/premortem-scorecard-fac-guide.html
    February 01, 2017 - Why did it happen? How will you reduce the risk of the defect happening again?
  13. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-10-workflow-mapping.pdf
    September 01, 2015 - important to map what is actually happening, not what the practice “thinks” is happening or wants to happen
  14. www.ahrq.gov/ncepcr/tools/obesity/obpcp-tool3.html
    May 01, 2014 - Integrating Primary Care Practices and Community-based Resources to Manage Obesity Tool 3. Clinical Care Observation Guide Previous Page Next Page Table of Contents Integrating Primary Care Practices and Community-based Resources to Manage Obesity Acknowledgements Support Foreword Oregon Rur…
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Jones_29.pdf
    February 23, 2008 - from happening. 69 49 91 10 73 41 86 10 3.c It is just by chance that more serious mistakes don’t happen … shortcuts. 75 59 97 9 80 68 92 7 4.c My supervisor/manager overlooks patient safety problems that happen … into place based on event reports. 45 36 58 7 47 21 68 13 2.b We are informed about errors that happen
  16. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Responsiveness refers to the expectation that things should happen in a timely fashion and that people
  17. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-slides.html
    July 01, 2023 - Establishing a Program of In Situ Simulations: Slide Presentation AHRQ Safety Program for Perinatal Care Slide 1: AHRQ Safety Program for Perinatal Care Establishing a Program of In Situ Simulations Slide 2: Learning Objectives Image: Four ascending steps show the learning objectives: Describe i…
  18. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-targets-facilitator-guide.docx
    June 01, 2021 - AHRQ Safety Program for Improving Antibiotic Use 1 Identifying Targets To Improve Antibiotic Use Long-Term Care Slide Title and Commentary Slide Number and Slide Identifying Targets To Improve Antibiotic Use Long-Term Care SAY: Hello and welcome to the presentation, “Identifying Targets To Improve Antibiotic…
  19. www.ahrq.gov/news/newsroom/case-studies/201807.html
    November 01, 2018 - California Hospital Reduced Infections, Improved Diabetes Care with AHRQ Safety Program Search All Impact Case Studies November 2018 Tri-City Medical Center, a 388-bed hospital in Oceanside, California, reduced central line-associated bloodstream infections (CLABSIs) by 33 percent and improved the on-time d…
  20. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/training-tools/success-transcript.html
    June 01, 2017 - Recognizing and Celebrating Success: Transcript - Sustainability Module Stephanie Ziesing, R.N. Providence Medical Center, SC Stephanie: Well, we had some great success stories, and during our meetings we would ask if anyone had some success stories with using the checklist. And it seemed like …

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