-
www.ahrq.gov/sops/international/hospital/translators-version-2.html
October 01, 2024 - (negatively worded)
More about this item: When patient safety problems happen, this unit does not … do anything to ensure the problem does not happen again.
4. … negatively worded)
More about this item: Staff feel like they are unfairly blamed when mistakes happen … We are informed about errors that happen in this unit.
C2. … When errors happen in this unit, we discuss ways to prevent them from happening again.
C3.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/155-performing-premortem-project-assessment.docx
October 01, 2024 - What if there was a magic telescope that could look into the future and let you see what is going to happen … Assessment can ensure that everyone is aware of the potential failure points and, if something does start to happen
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/109-performing-premortem-project-assessment-fg.docx
April 01, 2025 - What if there was a magic telescope that could look into the future and let you see what is going to happen … Assessment can ensure that everyone is aware of the potential failure points and, if something does start to happen
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/130-ss-swiss-cheese-fg.docx
April 01, 2025 - SAY:
A defect is broadly defined as “Anything you do not want to happen again.” … failures are the “holes in the system”—the weaknesses that create conditions for an active failure to happen … These outcomes are “defects”—the events that the team does not want to happen again. … When errors happen, attention is often focused on individual provider behavior or actions. … When defects happen, it is essential to use new lenses to identify systems in play and be vigilant in
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/implementation/imp_learn_from_defects.pptx
December 01, 2017 - Anything
you do not
want to happen
again. … SAY:
A defect is anything you do not want to have happen again or ever have happen, even if it hasn’t … From view of person involved
Why did it happen? … 20
Why Did It Happen? … From view of person involved
Why did it happen?
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/learn-from-defects-fac-guide.html
February 01, 2017 - Say:
A defect is anything you do not want to happen again or to ever happen. … Why did it happen?
How will you reduce the risk of the defect happening again? … Slide 20: Why Did It Happen? … Slide 21: Why Did It Happen?
Say:
Make the "whys" visual. … Slide 22: Why Did It Happen?
-
www.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - My supervisor/manager overlooks patient safety problems that happen over and over. … It is just by chance that more serious mistakes don't happen around here. … In other words, the reason mistakes do not happen more often is good luck, not because procedures or … We are informed about errors that happen in this unit.
C5. … worded) ( More about this item: Shift changes cause problems for patients in this hospital—problems happen
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
July 01, 2023 - Why did it happen?
What will you do to reduce risk? … The consequent event is described in terms of the event's consequences:
Harm that did happen. … Harm that did not happen—No-harm event.
Event did not reach the patient—Near-miss event. … Why did it happen?
Step 1. Visualize the factors that led to the event.
Step 2. … Defects are clinical or operational events that you do not want to happen again.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
September 01, 2009 - My supervisor/manager overlooks patient safety problems that happen over and over. … It is just by chance that more serious mistakes don't happen around here. … worded) (More about this item: It is because of good luck or good fortune that more
mistakes do not happen … In other words, the reason mistakes do not happen more often is
good luck, NOT because procedures or … We are informed about errors that happen in this unit.
C5.
-
www.ahrq.gov/cahps/news-and-events/podcasts/measure-patient-experience-podcast.html
March 01, 2017 - we talk about patient experience, we're talking about specific aspects of health care delivery that happen … experience in a CAHPS survey, we're trying to find out from patients whether something that should happen … in a health care setting—something such as clear communication with a provider—actually did happen or
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects.pptx
December 01, 2017 - Anything
you do not
want to happen
again. … A defect is anything you do not want to happen or have happen again. … From view of people involved
Why did it happen? … Why Did It Happen? … ASK:
Why did it happen?
-
www.ahrq.gov/hai/cusp/modules/identify/identify.html
December 01, 2012 - Why Did It Happen?
Slide 24. What Will You Do To Reduce the Risk of Recurrence?
Slide 25. … Why did it happen?
What will you do to reduce the risk of recurrence? … (vignette still)
Click to play
Return to Contents
Slide 23: Why Did It Happen? … Defects or failures are clinical or operational events that you do not want to happen again.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-experience-fry-webinar.pdf
January 01, 2014 - Satisfaction
• Patient Experience
Focus on patient
reports
Whether something
that should happen … actually did happen,
and how often it
happened
Frequency scales
Objective assessment
• Patient
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/injuries/fallspx/manapb7.html
December 01, 2017 - Improvement Initiative for Nursing Facilities
Appendix B13: Pre and Posttests for Inservice #1, Why Falls Happen
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_learn_from_defects_facnotes.docx
December 01, 2017 - The same problem, though addressed for that one moment in time, could easily happen again. … SAY:
Unless you fix the system and proactively prevent the defect from happening again, it will happen … A defect is anything you do not want to happen or happen again. … Slide 11
Why Did It Happen?
ASK:
Why did it happen?
-
www.ahrq.gov/hai/tools/surgery/modules/sustainability/learn-from-defects-fac-notes.html
December 01, 2017 - The same problem, though addressed for that one moment in time, could easily happen again. … Say:
Unless you fix the system and proactively prevent the defect from happening again, it will happen … A defect is anything you do not want to happen or happen again. … Slide 12: Why Did It Happen?
Ask:
Why did it happen?
-
www.ahrq.gov/hai/tools/clabsi-cauti-icu/implement/prevention-modules.html
April 01, 2022 - Tier 1 interventions are actions that should happen with every patient, and Tier 2 interventions are
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/identify/sensemaking.pptx
January 01, 2006 - Why did it happen?
3. What will you do to reduce the risk of recurrence?
4. … 22
Why Did It Happen?
23
What Will You Do To Reduce the Risk of Recurrence? … several common themes
Defects or failures are clinical or operational events that you do not want to happen
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cauti-learning-from-defects-revised.pdf
April 01, 2022 - No
Yes No
Why did the CAUTI happen? What factors contributed?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/learn-from-defects-facguide.docx
January 01, 2017 - SAY:
A defect is anything you do not want to happen again or to ever happen. … Why did it happen?
3. How will you reduce the risk of the defect happening again?
4. … Slide 14
Why Did It Happen?
SAY:
Next, move on to why the defect happened. … Slide 19
Why Did It Happen? … Slide 20
Why Did It Happen?
SAY:
Make the “whys” visual.