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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary
Findings From the 2023 Nursing Home Survey Database
62
participating
nursing homes
3,224
nursing home staff
respondents
Average Response Rate by
Survey Administration Mode
Paper 52%
Web 45%…
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/getting-started-resource-guide.pdf
March 01, 2023 - Remember you are documenting what ACTUALLY happens – not what
SHOULD happen ideally.
c. … What does happen? Who takes care of this? Who is ultimately accountable?
Where does this go?
-
www.ahrq.gov/hai/tools/mvp/modules/vae/surveillance-fac-guide.html
February 01, 2017 - Are there policies and procedures in place to assure that these interventions happen?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/huddle_message_master.pdf
June 02, 2025 - Huddle Messages - Weeks 1-10
Huddle Messages – Weeks 1 - 10
•
•
•
•
SCHEDULE TOUCH POINT SERVICE EXPECTATION HUDDLE MESSAGE
Week One Phone Interactions Always answer phones using the 4 part
greeting:
Greeting
Name and Title
Department
What can I do for you?
Discuss why a four part greeting would be import…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 1)
Be a Partner in Your Care
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Tool 1)
Guide to Patient and Family Engagement :: 1
Guide to Patient and Family Engagement
We w…
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-last10-patients-audit.pdf
June 02, 2025 - Job Aid: “Last 10 Patients” Chart Audit
Primary Care Practice Facilitator
Training Series
1
Job Aid: “Last 10 Patients” Chart Audit
Overview
For a “last 10 patients” chart audit, look at the records of the last 10 patients the practice saw,
who should have received care or a service. Use a “last 10 …
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www.ahrq.gov/hai/cusp/toolkit/content-calls/conflict.html
April 01, 2013 - think hard about conflict resolution and address it explicitly instead of assuming that it’s going to happen … have each one of them addressed, let them ask what their concerns are, and talk about what’s going to happen … call it aberrant because it is -- you shouldn’t be screamed at in the workplace -- what’s going to happen
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mgdod3.html
October 01, 2014 - Clinical Content
Falls are serious, unwanted events (negative effects on a resident's health) that happen … Post announcements ahead of time so that people know when and where your session is going to happen.
-
www.ahrq.gov/patient-safety/reports/hotline/design2.html
May 01, 2016 - [text box]
When did it happen? [text box]
Why do you think this happened?
-
www.ahrq.gov/news/blog/ahrqviews/impacts-gun-violence.html
March 01, 2023 - AHRQ Views: Blog posts from AHRQ leaders
We Must Not Underestimate the Impacts of Gun Violence on Healthcare Workers
DEC
5
2022
By
Robert Otto
Valdez,
Ph.D., M.H.S.A.
R. Valdez, Ph.D., M.H.S.A.
The recent shootings in a Colorado nightclub and a Virginia store are …
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
November 01, 2017 - • Sets clear expectations for what is supposed to happen in encounters.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
November 01, 2017 - • Sets clear expectations for what is supposed to happen in encounters.
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/safety/communication-slides.pptx
November 01, 2019 - Acute Care Improving Communication and Teamwork Around Antibiotic Prescribing
Improving Communication and Teamwork Around Antibiotic Decision Making
Acute Care
AHRQ Safety Program for Improving
Antibiotic Use
AHRQ Pub. No. 17(20)-0028-EF
November 2019
Communication and Teamwork
AHRQ Safety Program for Impro…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-prepare.pdf
February 18, 2021 - Six Building Blocks How-To-Implement Toolkit: Prepare and Launch Guide
Table of Contents
Introduction ......................................................................................................................................1
What Is the Prepare and Launch Guide? .....................................…
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-team-notes.docx
April 01, 2022 - The team leads will need to plan with the senior executive how those things happen, including what reporting
-
www.ahrq.gov/hai/tools/mvp/modules/sustainability/premortem-scorecard-fac-guide.html
February 01, 2017 - Why did it happen?
How will you reduce the risk of the defect happening again?
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-10-workflow-mapping.pdf
September 01, 2015 - important to map what is actually
happening, not what the practice “thinks” is happening or wants to happen
-
www.ahrq.gov/ncepcr/tools/obesity/obpcp-tool3.html
May 01, 2014 - Integrating Primary Care Practices and Community-based Resources to Manage Obesity
Tool 3. Clinical Care Observation Guide
Previous Page Next Page
Table of Contents
Integrating Primary Care Practices and Community-based Resources to Manage Obesity
Acknowledgements
Support
Foreword
Oregon Rur…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Jones_29.pdf
February 23, 2008 - from happening. 69 49 91 10 73 41 86 10
3.c It is just by chance that more serious
mistakes don’t happen … shortcuts.
75 59 97 9 80 68 92 7
4.c My supervisor/manager overlooks
patient safety problems that happen … into place based on event reports. 45 36 58 7 47 21 68 13
2.b We are informed about errors that happen
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www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/Location-Release-fillable-form.pdf
April 01, 2024 - Location Release Form for Video Shoots
Location Release Form
for Video Shoots
Instructions
This Location Release Form must be completed by the location’s Administrator to verify
permission to conduct video recording(s) at a particular location. It does not apply to
recordings on government property, which may re…