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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc_pilotstudy.pdf
April 01, 2015 - We are good at changing processes to make sure the same patient safety problems don’t happen again. 90% … We are good at changing processes to make sure the same patient safety problems don’t happen
again. … We are good at changing processes to make sure the same patient safety
problems don’t happen again. … We are good at changing processes to make
sure the same patient safety problems don’t
happen again. … Staff are told about patient safety problems
that happen in this facility.
95% 94% 94% 84% 86% 77%
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
January 01, 2014 - physician and/or care provider to be fully transparent when an error occurs, but often this doesn’t happen … It is important to understand that communication doesn’t happen just once and then you are done; rather
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dx-journey-presenter-notes.pdf
June 02, 2025 - Why did this have to
happen? … Why did this have to
happen? I guess we will never know.
Slide 18
4 weeks after
PCP, Mr.
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dx-journey-mr-kane.pptx
June 02, 2025 - Why did this have to happen? I guess we will never know.
What Could I Have Done? … Why did this have to happen?
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/025-assessing-evc-webinar-notes.docx
October 01, 2024 - A defect is defined as anything that you do not want to have happen again. … Why did it happen?
3. How do we reduce the likelihood of this defect from happening again?
4.
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www.ahrq.gov/evidencenow/projects/heart-health/evidence/aspirin.html
March 01, 2021 - Aspirin, Heart Disease, and Stroke
This patient education booklet explains how heart attack and stroke happen
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www.ahrq.gov/hai/tools/mvp/modules/cusp/overview-cuspmvp-slides.html
February 01, 2017 - Why did it happen?
How will you reduce the risk of it happening again?
-
www.ahrq.gov/hai/cusp/modules/understand/alt-text.html
July 01, 2018 - central line-associated blood stream infections per year8
Slide 5
How Can These Errors Happen … Why did it happen?
How will you reduce the risk of recurrence?
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-slides.html
March 01, 2017 - N
Next— What will happen next? Anticipated changes? What is the plan? … frontline care providers is to help and care for residents without harming them, but adverse events happen
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-baseline-sw.pdf
April 04, 2016 - It helps us understand what you talked about if we can
actually see where things happen.
21) Can you … a) Where are any significant bottlenecks that can happen during this process?
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-fac-guide.html
July 01, 2023 - Timeliness—which measures how long it took for something to happen (e.g., time to incision).
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - Medical providers are committed to caring for
their patients; however, adverse events can
happen.
-
www.ahrq.gov/news/blog/ahrqviews/long-covid.html
March 01, 2023 - its National Advisory Council, where we will continue to address these critical matters to make that happen
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/esrd/using-checklists/checklistandauditslides.pptx
September 03, 2014 - Why did it happen?
What will we do to reduce the recurrence?
How will we know it worked?
… Why did it happen?
Step 1. Visualize the factors that led to the event.
Step 2. … Why did it happen?
3. What will you do to reduce the risk of recurrence?
4.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Development and Testing of
the CAHPS Elicitation Protocol
Mark Schlesinger
Yale School of Public Health
www.ahrq.gov/cahps
Goals for narrative elicitation: specifics
We aspired to collect narratives that are:
• Complete: provide a full picture of the experiences that
matter…
-
www.ahrq.gov/sites/default/files/publications/files/ltcmodule1.pdf
June 01, 2012 - These situations may happen when a person is
ill, and even more so if that person is frail. … Changes
like this that happen suddenly might be related to their medication, or they may
signal a stroke … But once you’re familiar with daily patterns, you’ll be aware
of the things that happen often and those … Sometimes systems create “an accident waiting to happen.”
-
www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14notes.html
June 01, 2014 - For example, for the item "Mistakes happen more than they should in this office," if 60 percent of respondents … percent positive response would be 80 percent (i.e., 80 percent of respondents do not believe mistakes happen
-
www.ahrq.gov/talkingquality/plan/manage.html
November 01, 2018 - Establishing a Management Structure
Quality reporting projects do not happen by themselves.
-
www.ahrq.gov/sites/default/files/2024-01/gallagher2-report.pdf
January 01, 2024 - .
4 1:30 min MD-2
RN-0
MD: And I want to let you know that I am terribly sorry that you had this happen … So, we actually
don’t have the specimen, and we’re sorry….And things like this unfortunately [do]
happen … There’s just no way that can happen
otherwise.”
Med RN: “That it is okay to apologize. … an equal member of the
healthcare team, then they need to be equally accountable for errors
that happen
-
www.ahrq.gov/research/publications/search.html?page=17
October 01, 2011 - Safety Tips for Hospitals
Medical errors may occur in different healthcare settings, and those that happen