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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/overview-cuspmvp-facguide.docx
January 01, 2017 - SAY:
A defect is anything that can happen clinically or operationally that you do not want to have happen … First ask, how did the defect happen?
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www.ahrq.gov/hai/tools/mvp/modules/cusp/overview-cusp-mvp-facguide.html
February 01, 2017 - Say:
A defect is anything that can happen clinically or operationally that you do not want to have … happen again. … First ask, how did the defect happen?
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod3sess3.html
October 01, 2014 - They have learned how to avoid those situations and, when they do happen, to fix them as well as they … A situation in which a care provider's actions are not well-intended may happen; that person may have … Sometimes, there is a situation that can be called "an accident waiting to happen." … Fixing "accidents waiting to happen."
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-facilitator-guide.pdf
May 01, 2017 - The first step in
comprehending why they happen is accepting
that people are not perfect. … • Why did it happen?
• What will we do to reduce the
recurrence? … • Why did it happen?
• How will you reduce the risk of
recurrence?
• How will you know it worked?
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/170-cusp-science-safety-notes.docx
October 01, 2024 - Slide 15
Beyond Personal Responsibility
SAY:
When errors happen, we are often quick to focus on the … the individual provider—and not addressing the other system factors means the defect will eventually happen … Latent failures are the “holes in the system”—the weaknesses that could allow an active failure to happen … Slide 18
Swiss Cheese Model: How Errors Happen
SAY:
But sometimes defenses fail, and errors line … These adverse outcomes are our “defects”—the events that occur and we don’t want them to happen again
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
May 23, 2013 - • If nurse bedside shift report does not
happen, call the nurse manager at [insert
phone number]
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-form.docx
June 09, 2016 - their attention
1
2
3
4
5
9
SECTION C: Communication
How often do the following things happen … We are informed about errors that happen in this unit
1
2
3
4
5
9
2. … When errors happen in this unit, we discuss ways to prevent them from happening again
1
2
3
4
5
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
June 09, 2016 - their attention
1
2
3
4
5
9
SECTION C: Communication
How often do the following things happen … We are informed about errors that happen in this unit
1
2
3
4
5
9
2. … When errors happen in this unit, we discuss ways to prevent them from happening again
1
2
3
4
5
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www.ahrq.gov/talkingquality/translate/compare/choose/standard.html
January 01, 2023 - These events are preventable and should never happen.”
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www.ahrq.gov/diagnostic-safety/research/index.html
November 01, 2024 - AHRQ funds research to better understand how diagnostic errors happen and what can be done to prevent
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www.ahrq.gov/ncepcr/tools/obesity/obpcp-intro.html
May 01, 2014 - What didn't happen? There was no discussion of diet and nutrition as part of Ms. … Why didn't it happen?
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
August 01, 2021 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments
Population version: Adult
Learn about the CAHPS Patient Narrative Item Sets .
Placing the items in the survey:
Insert these supplemental items before the "About You" section of the survey.
Introducing the it…
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www.ahrq.gov/hai/cauti-tools/phys-championsgd/appa.html
October 01, 2015 - What do you want to happen by when?
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www.ahrq.gov/takeheart/assessing/index.html
August 01, 2023 - Assessing TAKEheart
Through our assessment of TAKEheart, we learned many lessons that will help guide future work in this area.
Our Evaluation Report Executive Summary describes the project activities, key findings, lessons learned, and recommendations for future similar efforts. Our Hybrid Cardiac Rehabilita…
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www.ahrq.gov/hai/cusp/modules/understand/science-safety-notes.html
July 01, 2018 - How Can These Errors Happen?
Slide 6. The Science of Safety
Slide 7. … Return to Contents
Slide 5: How Can These Errors Happen? … The first step in comprehending why they happen is accepting the fact that people are not perfect. … Why did it happen?
What will we do to reduce the recurrence?
How will we know it worked? … Why did it happen?
How will you reduce the risk of recurrence?
How will you know it worked?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
February 24, 2011 - If nurse bedside shift report does not happen, call the nurse manager at [insert phone number].
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-slides.html
July 01, 2023 - Question 2: Why did it happen?
Question 3: What will you do to reduce the risk of reoccurrence? … Defects or failures are clinical or operational events that you do not want to happen again.
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www.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/process-analysis.html
January 01, 2013 - used to describe key processes in your organization where fall prevention activities could or should happen
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www.ahrq.gov/hai/cusp/cusp-success/shore.html
September 01, 2012 - were surprised nevertheless when their Chief Eexecutive Officer (CEO) chartered them to “make zero happen … Bryan said, “some people's view had been, ‘infections happen, they're inevitable.' … They are the movers and shakers: they make things happen here, they know how to get things done. … Zero is a whole system effort in which every person in the organization must do their part to make it happen … But when they do, they will do what they need to do clinically to make it happen.
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www.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson1.html
November 01, 2015 - Are any of the situations observed in the video situations that could happen in your office?