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psnet.ahrq.gov/perspective/conversation-susan-haas-md-msc
March 01, 2019 - And how can we make sure this doesn't happen again? … And that often doesn't happen, or it happens in a flurry of white coats being led around without getting
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psnet.ahrq.gov/node/863766/psn-pdf
March 06, 2024 - Legacy: a Black Physician Reckons with Racism in
Medicine.
March 6, 2024
Blackstock U. New York, NY: Viking; 2024. ISBN: 9780593491287.
https://psnet.ahrq.gov/issue/legacy-black-physician-reckons-racism-medicine
The history of systemic racism is emerging to motivate health care equity and safety efforts. This memo…
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psnet.ahrq.gov/node/35779/psn-pdf
July 20, 2010 - Our story.
July 20, 2010
King S. Our story. Pediatr Radiol. 2006;36(4):284-6.
https://psnet.ahrq.gov/issue/our-story
The author tells the story of medical errors that led to the death of her daughter Josie in 2001 and
discusses the activities her family has undertaken to prevent similar incidents from happening to…
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psnet.ahrq.gov/issue/use-interactive-telephone-based-self-management-support-program-identify-adverse-events-among
June 11, 2010 - Study
Use of an interactive, telephone-based self-management support program to identify adverse events among ambulatory diabetes patients.
Citation Text:
Sarkar U, Handley MA, Gupta R, et al. Use of an interactive, telephone-based self-management support program to identify adverse ev…
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psnet.ahrq.gov/node/36352/psn-pdf
April 14, 2011 - Patient expectations of fair complaint handling in
hospitals: empirical data.
April 14, 2011
Friele RD, Sluijs EM. Patient expectations of fair complaint handling in hospitals: empirical data. BMC
Health Serv Res. 2006;6:106.
https://psnet.ahrq.gov/issue/patient-expectations-fair-complaint-handling-hospitals-empir…
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psnet.ahrq.gov/node/50838/psn-pdf
January 29, 2020 - Start the new year off right by preventing these top 10
medication errors and hazards.
January 29, 2020
ISMP Medication Safety Alert! Acute care edition. January 16, 2020;26(2):1-6.
https://psnet.ahrq.gov/issue/start-new-year-right-preventing-these-top-10-medication-errors-and-hazards
Medication errors routinely c…
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psnet.ahrq.gov/node/854639/psn-pdf
October 18, 2023 - Right Kind of Wrong: Why Learning to Fail can Teach us
to Thrive.
October 18, 2023
Edmondson A. Atria Books, New York, 2023. ISBN: 9781982195069.
https://psnet.ahrq.gov/issue/right-kind-wrong-why-learning-fail-can-teach-us-thrive
Despite the harm that failure can cause, its value as a learning opportunity, if exam…
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psnet.ahrq.gov/node/33881/psn-pdf
August 01, 2019 - In Conversation With… Erik Hollnagel, PhD
June 1, 2019
In Conversation With… Erik Hollnagel, PhD. PSNet [internet]. 2019.
https://psnet.ahrq.gov/perspective/conversation-erik-hollnagel-phd
Editor's note: Dr. Hollnagel is Senior Professor of Patient Safety at the University of Jönköping (Sweden)
as well as Visiting…
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psnet.ahrq.gov/node/33704/psn-pdf
December 01, 2010 - open and honest, I'd ask them if you could use it within the organization to help
ensure this doesn't happen
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psnet.ahrq.gov/node/49450/psn-pdf
June 01, 2004 - The Wrong Shot: Error Disclosure
June 1, 2004
Gallagher TH, Levinson W. The Wrong Shot: Error Disclosure. PSNet [internet]. 2004.
https://psnet.ahrq.gov/web-mm/wrong-shot-error-disclosure
Case Objectives
Describe the rationale for disclosing harmful errors to patients.
Describe the specific information that patie…
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psnet.ahrq.gov/web-mm/wrong-shot-error-disclosure
May 01, 2011 - SPOTLIGHT CASE
The Wrong Shot: Error Disclosure
Citation Text:
Gallagher TH, Levinson W. The Wrong Shot: Error Disclosure. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2004.
Copy Citation
Format:
Google Sch…
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psnet.ahrq.gov/perspective/conversation-robert-hirschtick-md
January 01, 2018 - We are testifying to things that didn't actually happen, physical exam findings that we didn't do, or
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psnet.ahrq.gov/node/45840/psn-pdf
February 08, 2017 - Implementation of the safety huddle.
February 8, 2017
Kylor C, Napier T, Rephann A, et al. Implementation of the Safety Huddle. Crit Care Nurse. 2016;36(6):80-
82.
https://psnet.ahrq.gov/issue/implementation-safety-huddle
The safety huddle is becoming common within health care practice as a way to inform clinician…
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psnet.ahrq.gov/node/37024/psn-pdf
January 02, 2017 - Every error a treasure: improving medication use with a
nonpunitive reporting system.
January 2, 2017
Lehmann DF, Page N, Kirschman K, et al. Every Error a Treasure: Improving Medication Use with a
Nonpunitive Reporting System. Jt Comm J Qual Patient Saf. 2016;33(7):401-407. doi:10.1016/s1553-
7250(07)33046-8.
ht…
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psnet.ahrq.gov/node/43739/psn-pdf
December 03, 2014 - Joshua’s Story.
December 3, 2014
Anderson-Wallace M, Denning R. Leeds, UK: Patient Stories; October 18, 2014.
https://psnet.ahrq.gov/issue/joshuas-story
Patient stories are a growing component of understanding the impact of medical errors on patients and
uncovering underlying causes. This video features an in-dept…
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psnet.ahrq.gov/node/44917/psn-pdf
November 30, 2016 - Canadian Incident Analysis Framework.
November 30, 2016
Incident Analysis Collaborating Parties. Edmonton, AB: Canadian Patient Safety Institute; 2012. ISBN:
9781926541440.
https://psnet.ahrq.gov/issue/canadian-incident-analysis-framework
Performing incident analysis can help organizations understand why adverse e…
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psnet.ahrq.gov/node/44108/psn-pdf
November 06, 2015 - Service members are left in dark on health errors.
November 6, 2015
LaFraniere S. New York Times. April 19, 2015.
https://psnet.ahrq.gov/issue/service-members-are-left-dark-health-errors
Reporting on a case involving an overlooked test result that contributed to the death of a patient in the
military medical syste…
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psnet.ahrq.gov/node/34773/psn-pdf
March 08, 2017 - Medication Errors: The Nursing Experience.
March 8, 2017
Wolf ZR. Albany NY: Delmar Publishers; 1994. ISBN: 9780827362628.
https://psnet.ahrq.gov/issue/medication-errors-nursing-experience
In one of the first professional books to deal with medication error from the nursing perspective, Wolf
provides a comprehensi…
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psnet.ahrq.gov/node/33816/psn-pdf
October 01, 2016 - ways illustrating that a patient is at risk for a bad
thing happening or a bad thing is starting to happen
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psnet.ahrq.gov/node/49425/psn-pdf
November 01, 2003 - Misread Label
November 1, 2003
Franklin BD. Misread Label. PSNet [internet]. 2003.
https://psnet.ahrq.gov/web-mm/misread-label
The Case
An infant was born with sluggish respirations. During labor the infant’s mother had received meperidine
[Demerol, a pain medication], a narcotic with a half-life of 2.5-4.0 hours…