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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
June 21, 2021 - Bridging the feedback gap: a sociotechnical approach to informing clinicians of patients' subsequent clinical course and outcomes
Cifra CL, et al. BMJ Qual Saf 2021;30:591–597. doi:10.1136/bmjqs-2020-012464
VIEWPOINT
Bridging the feedback gap: a
sociotechnical approach to informing
clinicians of p…
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preventiveservices.ahrq.gov/talkingquality/plan/gain-trust.html
November 01, 2018 - Skip to main content
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - Skip to main content
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.docx
August 01, 2010 - After the training, it is important to assess:
Did the training happen as planned? … Committed nurse champions at the unit and floor levels make sure that bedside shift report continues to happen
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - benefits, harms, and risks of
treatment in advance, they can better cope with any poor outcomes that may happen … include documentation of asking the
patient to describe his/her understanding of what would likely happen … Did the main person who spoke to you explain what would likely happen if you had
the test, treatment … Was the explanation about what would likely happen if you had the test, treatment, or
operation easy … Did that person ask you to describe your understanding of what would likely happen
if you had the test
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - year’s safety
improvements: The survey
begins during patient
safety awareness week
Safety doesn’t
happen
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-guide.docx
September 01, 2022 - Slide 6
Communication Model
SAY:
Even with the best of intentions, failures of communication can happen
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module5/module5_tools.docx
August 03, 2017 - Fall Prevention Toolkit
Fall Prevention Toolkit
Module 5 Tools
Tool 5A: Information to Include in Incident Reports
Tool 5B: Assessing Fall Prevention Care Processes
Action Plan Tool to Measure Fall Rates and Fall Prevention Practices
5A: Information To Include in Incident Reports
Background: The purpose of this tool…
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preventiveservices.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/study.html
May 01, 2017 - Skip to main content
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-I-508-rev0921.pdf
January 01, 2021 - Communication About Error % Most of the time/Always
We are informed about errors that happen in this … (Item C1)
70% 9.62% 40% 57% 64% 70% 76% 82% 91%
When errors happen in this unit, we discuss ways
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preventiveservices.ahrq.gov/hai/cusp/toolkit/shadowing.html
December 01, 2012 - Skip to main content
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-1/share-tool1.pdf
April 01, 2014 - Explain the limitations of what is
known and unknown about the treatment options and what would happen
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_fall-prevention.docx
August 24, 2017 - Module 2: How To Manage Change
Module 2: How To Manage Change
Module Aim
The aim of this module is to support organizational readiness for change and to maximize the possibility of successful implementation of the Fall Prevention Program.
Module Goals
The goals of Module 2 are to identify actions needed to improve or…
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preventiveservices.ahrq.gov/talkingquality/explain/details.html
November 01, 2018 - Skip to main content
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preventiveservices.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
August 01, 2022 - This component and the Response and Disclosure component will happen at the same time.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
March 01, 2016 - Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture.
Improving Patient Safety in Ambulatory Surgery
Centers: A Resource List for Users of the AHRQ
Ambulatory Surgery Center Survey on Patient Safety
Culture
Purpos…
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
August 01, 2010 - After the training, it is important to assess:
• Did the training happen as planned? … Committed nurse
champions at the unit and
floor levels make sure that
bedside shift report
continues to happen
-
preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2013 - This can happen if a patient or caregiver's English skills are sufficient for in-person communication
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/puh-implementation-handouts.docx
July 01, 2016 - Nurse Manager A: We can make it happen.
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preventiveservices.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
April 01, 2018 - Skip to main content
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