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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
February 24, 2011 - If nurse bedside shift report does not happen, call the nurse manager at [insert phone number].
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healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
July 01, 2021 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - About the CAHPS Patient Narratives Elicitation Protocol
June 2021
Administering the CAHPS® Clinician &
Group Narrative Item Set
Introduction ......................................................................................................... 1
Placing the Narrative Items in the Survey ......................…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
June 04, 2013 - o “What do you want to happen during the next 12 hours?”
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healthcare411.ahrq.gov/news/blog/ahrqviews/intentional-about-equity.html
April 01, 2024 - But this can only happen if those who create and use those technologies—developers, vendors, healthcare … systems, payers, and providers—actively take steps to make it happen .
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - (C1)
We are informed about errors that happen in this
unit. … -------------------------------------- My supervisor/manager overlooks patient safety problems that happen … 2.0
Overall Perceptions of Patient Safety
It is just by chance that more serious mistakes don’t happen … (C1)
We are informed about errors
that happen in this unit. … (C3) 66% 66% 0%
+/- 3%
[-3% to 3%]
No
change
When errors happen in this unit, we
discuss ways
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module4-presenters-notes.pdf
January 05, 2022 - These examples can be from actual experience or situations that you imagine
could happen. … Slide 11
could happen.
3. … • How could that happen in your setting? … • Did everything happen for a patient or patients that was intended? … These examples can be
from actual experience or situations that you imagine could happen
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
June 21, 2023 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG
5
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg, Ph.D., CPXP
Director, CAHPS and Surveys on Patient Safety Culture
(SOPS) Programs
Center for Quality Improvement & Patient Safety, AHRQ
6
AHRQ’s Core Competencies
• Health Systems Research: Invest in research…
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healthcare411.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - Do you want to tell people how often this event happened or how often it did not happen? … Experience indicates that in this case, saying how often a patient safety event did happen will be
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healthcare411.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - To assess patient experience, one must find out from patients whether something that should happen in
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
June 19, 2018 - We look at staff actions and the way we do things to understand why mistakes happen in this
pharmacy
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healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - and Analysis is that managing individual performance alone does not ensure that a harm event won't happen
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healthcare411.ahrq.gov/hai/cusp/videos/index.html
September 01, 2019 - Why Did It Happen?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - Administering the CAHPS Child Hospital Narrative Item Set
Administering the CAHPS® Child Hospital
Narrative Item Set
November 2023
Introduction ..................................................................................................................... 1
Deciding Whether to Use Narrative Items .........…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/simslides-update-62819.ppt
January 30, 2006 - Processes answer the question “Why did it happen?”
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healthcare411.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
September 01, 2020 - Can you tell me in your own words what might happen?” … What might happen then? … Doctor: Yes…that could unfortunately happen. … Doctor: That could happen. … How likely are they to happen?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - stable; her heart rate, blood pressure, and oxygen level are all in normal ranges, but something did happen
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
June 06, 2018 - Staff are told about patient safety problems that
happen in this facility ......................... … We are good at changing processes to make sure
the same patient safety problems don’t happen again.
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healthcare411.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
June 01, 2019 - Processes answer the question "Why did it happen?"
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healthcare411.ahrq.gov/evidencenow/heart-health/aspirin/stroke.html
September 01, 2018 - Resource description: This patient education booklet explains how heart attack and stroke happen, and