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61. Module 2: How To Manage Change (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_fall-prevention.docx
    August 24, 2017 - Slide 9 DO: Show the completed Tool 2A via computer projection, or hand out a hard copy. … DO: You can hand out post-it note pads to participants to jot their notes on. … DO: Show the completed Tool 2D via computer projection, or hand out a hard copy.

62. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - Ask participants to raise their hand when you mention a decision aid they have used with patients. … decision and communication aids Training Guide Script Do: Assess responses based on the show of hands … In the following, say "some" or "many" people, based on show of hands. … Return to Contents   Slide 52: The teach-back technique Training Guide Script Do: Hand out … Do: Hand out Tool 7, Taking Steps Toward Cultural Competence: A Fact Sheet, or remind participants

63. Appendix 5: Central Line Insertion Care Team Checklist | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/clabsi-tools/appendix-5.html
    March 01, 2018 - if needed (see roles, above)         Perform a time-out/briefing         Confirm hand

64. AHRQ Tools Help Consumers Across Pennsylvania Take an Active Role in Their Health Care | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/newsroom/case-studies/201704.html
    April 01, 2017 - program includes a role play exercise with a health care professional to help individuals see first-hand

65. Zoom Webinar Instructions | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/events/nac/zoom-webinar-instructions.html
    March 01, 2024 - you do not see this message, select the arrow to the right of the “JOIN AUDIO icon (on bottom left hand

66. Central Line Insertion Care Team Checklist | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/patient-safety-resources/cli-checklist/index.html
    February 01, 2024 - Confirm hand washing/sanitizing immediately prior?        

67. TeamSTEPPS Teamwork Perceptions Questionnaire (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
    May 31, 2023 - TeamSTEPPS Teamwork Perceptions Questionnaire TeamSTEPPS Teamwork Perceptions Questionnaire The Teamwork Perceptions Questionnaire (T-TPQ) is designed to assess Level II Learning and Level III Behavior. The 35-item self-report tool uses 5-point Likert scales to measure staff perceptions …

68. For AHRQ in 2020, an Unforgettable Year of Daunting Challenges and Vital Accomplishments | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/blog/ahrqviews/ahrq-in-2020.html
    January 01, 2021 - halting the pandemic was made available to physicians, nurses, and others battling the virus first hand … But AHRQ’s all-hands-on-deck approach to the pandemic was only part of our 2020 story.

69. Outpatient Medication Errors Prevalent Among Pediatric Leukemia, Lymphoma Patients | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/newsletters/e-newsletter/848.html
    January 01, 2023 - In addition, 21 percent of caregivers handled chemotherapy with bare hands during in-home observation … week include: Improving communication from hospital to skilled nursing facility through standardized hand-off

70. What Is Patient Experience? | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/about-cahps/patient-experience/index.html
    September 01, 2023 - Satisfaction, on the other hand, is about whether a patient’s expectations about a health encounter

71. Delivering Quality Reports in Print | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/distribute/media/printed-report.html
    September 01, 2019 - Dense reports, on the other hand, are seldom usable or desired by health care consumers.

72. Deep-Rooting Your Data: Facilitator Notes | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/hai/tools/surgery/modules/sustainability/deep-root-data-fac-notes.html
    December 01, 2017 - Say: On the other hand, process measures data show how you are doing with the various activities that … Process measures identify process compliance, such as hand hygiene.

73. Section 3: Are You Ready To Improve? | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/3-are-you-ready/index.html
    February 01, 2020 - On the other hand, some of the strongest efforts have been those that thoroughly engaged stakeholders … A dissatisfied member or patient, on the other hand, generates potential new costs. … also need to pay attention to customer service because service quality and employee satisfaction go hand-in-hand

74. Comparison Tables for Making Healthcare Safer Reports | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/research/findings/making-healthcare-safer/comparison.html
    September 01, 2022 - reviewed) Summary of Evidence Surveillance (Not reviewed) (Not reviewed) Summary of Evidence Hand … Multidrug-Resistant Organisms Patient Safety Practices  MHS I (2001) MHS II (2013) MHS III (2020) Hand

75. TeamSTEPPS 2.0 Module 2: Team Structure
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
    February 09, 2006 - rounding, which we do at University of Minnesota, and has been very well received by patients; conducting hand-offs … is available from AHRQ Module 2: Team Structure ‹#› of 25 Contingency teams, on the other hand … supports the Core Team Module 2: Team Structure ‹#› of 25 The coordinating team, on the other hand … They decide what level of care the patient needs, And then they contact the service and hand off the

76. Improving Your Laboratory Testing Process Toolkit (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - • Add all the entries in a row and put that total in the right-hand column of the scoring sheet … Place each survey over the scoring sheet and line up the tops of the two pages. total in the right hand … Count the number of checked boxes in each row and put the total in the right hand column. 6. … transmits order to laboratory MA types order into EHR Provider writes order on billing sheet; hands …  Hand-off?  Combination?  Flow or pathway? Who will make the change in the practice?  Nurse?

77. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
    April 01, 2023 - Hand Hygiene in Healthcare Settings http://www.cdc.gov/handhygiene/training.html The Centers for Disease … Control and Prevention’s (CDC) Hand Hygiene in Healthcare Settings provides healthcare workers and … Other resources include the latest technological advances in measuring hand hygiene adherence, frequently … Health Data Into Electronic Health Records in Ambulatory Care Settings Guide to Safety Huddles Hand … Hand Hygiene in Healthcare Settings 8.

78. AHRQ Resources Help Maine Telehealth Network Improve Care in Remote Areas | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/news/newsroom/case-studies/cp30506.html
    October 01, 2014 - Using a hand-held camera, a stethoscope, or an otoscope, the nurse can transmit information to a physician

79. TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide) (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
    February 22, 2014 - It is best to ask each person what is important to him or her and how the task at hand relates. … If the exercise falls before a break, introduce the exercise and hand out the self-assessment forms … If the exercise does not fall around a break, introduce the exercise, hand out the self-assessment forms … • Hand out the Coaching Feedback Forms and Coaching Scenarios for each group to select from.

80. Module 2: How To Manage Change—Training Guide | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
    September 01, 2017 - Slide 9 Do: Show the completed Tool 2A via computer projection, or hand out a hard copy. … Do: You can hand out post-it note pads to participants to jot their notes on. … Do: Show the completed Tool 2D via computer projection, or hand out a hard copy.