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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
June 25, 2014 - Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work?
www.cahps.ahrq.gov
Part Two
How can we improve the
collection of patient comments?
21
www.cahps.ahrq.gov
Learning from Patient Comments:
From Anecdote to Science
OUR GOAL FOR THE RESEARCH AND
OUR ASPIRATION F…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module1.pptx
March 01, 2010 - This includes the PowerPoint classroom slides and instructor guides for each module, along with videos
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www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/visual-fac-notes.html
June 01, 2017 - Visual management, as we refer to it, is the use of a simple board, updated daily, that guides your daily
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
March 21, 2014 - TeamSTEPPS - Table of Contents
Table of Contents
TAB A COURSE MANAGEMENT GUIDE
TAB B FUNDAMENTALS INSTRUCTIONAL
MODULES
Module 1: Introduction
• Evidence Base
• TeamSTEPPS Implementation Worksheet
Module 2: Team Structure
• Evidence Base
• Teams and Teamwork Exercise Sheet
Module 3: Communication
• Evidenc…
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www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-cusp.html
May 01, 2017 - Skip to main content
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T3-Resident_Information_Sheet_Antibiotic-Resistant_Bacteria_Final.pdf
October 01, 2016 - Nursing Home
Antimicrobial Stewardship Guide
Educate & Engage Residents, Family
Toolkit To Educate and Engage Residents and Family Members
Tool 3. Resident Information Sheet: Antibiotic-Resistant Bacteria
One of your tests showed that you have a type of bacteria that cannot be treated with the
antibiotics you h…
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www.talkingquality.ahrq.gov/teamstepps/officebasedcare/handouts/agenda-lesson2.html
November 01, 2015 - Skip to main content
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www.talkingquality.ahrq.gov/ncepcr/reports/cost-guide/methodology-references.html
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www.talkingquality.ahrq.gov/nhguide/toolkits/help-clinicians-choose-the-right-antibiotic/toolkit3-develop-implement-antibiogram-program.html
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Change Management
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Learning Objectives
List Kotter’s Eight Steps of Change
Identify errors common to organizational change
Discuss what is involved in creating a
new culture
Begin planning your organizational ch…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-resources-help-quit.pptx
August 27, 2018 - PowerPoint Presentation
New Resources to Help Providers
Help Smokers Quit
STEPHEN BABB
Office on Smoking and Health
July 26th, 2016
1
Table of Contents
The Opportunity
The Problem
The Solution
Advantages of a Protocol
The Package
Tobacco Treatment Protocol
Tobacco Treatment Action Guide
Implementation Guidan…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/culture-checkup-tool.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care: Culture Check-Up Tool
AHRQ Safety Program for Perinatal Care
Culture Checkup Tool
Culture Checkup Tool
Problem statement: Improving safety culture in a patient care area takes time.
What is culture? Attitudes reflect the norms, values, and beliefs in the unit and, in turn, cre…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_3_Physician_HO_508.docx
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 3)
Strategy 4: IDEAL Discharge Planning (Tool 3)
Improving Discharge Outcomes with Patients and Families
Strategy 1: Working with Patients & Families as Advisors
[Type text] [Type text] [Type text]
Strategy 4: IDEAL Discharge Planning (Tool 3)
O Guide to Patient and Family …
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 1)
Guide to Patient and Family Engagement :: 1
IDEAL Discharge Planning Overview, Process, and Checklist
Evidence for engaging patients
and families in discharge planning
Nearly 20 percent of patients experience an adverse
event within 30 days of discharge.1,2 R…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - Strategy 4: IDEA Discharge Planning (Tool 1)
IDEAL Discharge Planning Overview, Process, and Checklist
Strategy 4: IDEAL Discharge Planning (Tool 1)
[Type text] [Type text] [Type text]
Strategy 4: IDEAL Discharge Planning (Tool 1)
Guide to Patient and Family Engagement :: 2
Guide to Patient and Family Engagement :…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-1-instructors-guide.pdf
September 01, 2015 - Primary Care Practice Facilitation Curriculum Module 1: Instructor’s Guide to Using the PCPF Curriculum
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
Primary Care
Practice Facilitation
Curriculum
Module 1: Instructor’s Guide to Using the PCPF Curriculum
…
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www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/study.html
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www.talkingquality.ahrq.gov/prevention/clinician/index.html
July 01, 2018 - Skip to main content
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - Improving Your Laboratory Testing Process Toolkit
c
IMPROVING YOUR LABORATORY
TESTING PROCESS
A Step-by-Step Guide for Rapid- Cycle Patient Safety and Quality Improvement
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
PATIENT
SAFETY
IMPROVING
YOUR …