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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/program-dev-facilitator-guide.docx
June 01, 2021 - AHRQ Safety Program for Improving Antibiotic Use
1
Developing an Antibiotic Stewardship Program
Long-Term Care
Slide Title and Commentary
Slide Number and Slide
Developing an Antibiotic Stewardship Program
Long-Term Care
SAY:
Hello and welcome to the presentation, “Developing an Antibiotic Stewardship Prog…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-resource-guide.pdf
November 17, 2022 - Hospital Quality and Safety details
multiple strategies in the form of handouts, orientation manuals, and guides
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-staff.pdf
February 10, 2017 - Warm Handoffs: A Guide for Staff
Why is it important?
Warm handoffs can:
■ Engage patients and families as team
members.
■ Allow patients to clarify or correct the
information exchanged.
■ Build relationships.
■ Provide a safety check.
Guide to Patient and Family Engagement in Primary Care
How do I conduc…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/PatientsGuideToTeachBack.pdf
October 20, 2016 - A Patient's Guide to Teach-Back
A Patient’s Guide to Teach-Back
What is teach-back?
Teach-back is a way for you to tell your
provider (a doctor, nurse, or other person
you see at your health care visit) in your
own words what you understood. …
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-clinicians.pdf
February 10, 2017 - Warm Handoffs: A Guide for Clinicians
Why is it important?
Communication breakdowns can result in
medical errors. Warm handoffs can help
address communication issues and:
■ Engage patients and families and
encourage them to ask questions.
■ Allow patients to clarify or correct the
information exchanged.
■…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-guideforstaff.pdf
January 01, 2003 - Teach-Back: A Guide for Staff
Teach-Back
A Guide for Staff
What is teach-back?
Teach-back IS a way for you to make sure your
patients understand what you tell them.
Teach-back IS NOT a test or a quiz for patients.
How do I use teach-back?
Just ask patients to explain what you have told
them using their own wor…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBack-QuickGuide-card.pdf
October 19, 2016 - Teach-Back Quick Guide
Teach-Back Quick Guide
• Use teach-back for ALL patients.
• Start with most important message.
• Limit to 2-4 key points.
• Use plain language.
• Rephrase message until patient demonstrates
clear understanding.
Examples of Teach-Back Starters
• “Just t…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-patient-guide.pdf
February 10, 2017 - A Patient’s Guide to Warm Handoffs
Why is it important?
A warm handoff:
■ Lets you hear what your providers are saying
about your health and your plan of care.
■ Encourages you to speak up, ask questions,
and join the conversation about your health.
■ Gives you a chance to correct or clarify
any information…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-8-implementation-guide.pdf
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-9-implementation-guide.pdf
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-material-guide.docx
April 21, 2014 - AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Appendix K. Quality Improvement Study Framework
Material Use Guide
Material Use Guide
Overview of Quality Improvement Study Components
A systematic approach to quality improvement work greatly increases the odds of achieving the desired outcomes of …
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_ig_lead.pdf
May 10, 2017 - Leading Teams (Instructor Guide)
LEADING TEAMS
SUBSECTIONS
• Types of Team Leaders
• Effective Team Leaders
• Team Leader Strategies
(Briefs, Huddles, and
Debriefs)
• Conflict Resolution
• Promoting and Modeling
Teamwork
TIME: 50 minutes
Slide
MODULE
TIME:
7…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
June 09, 2017 - Change Management (Instructor Guide)
CHANGE MANAGEMENT: HOW TO
ACHIEVE A CULTURE OF SAFETY
SUBSECTIONS
• Eight Steps of Change
• Errors Common in
Organizational Change
• Culture Change Comes Last,
Not First
• Change Strate…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - Coaching Workshop (Instructor Guide)
COACHING WORKSHOP
SUBSECTIONS
• What Is Coaching and Why
Is It Important?
• The Role of a
TeamSTEPPS Coach
• Competencies of Effective
Coaches
• Coaching Self-Assessment
• Impl…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-i.docx
August 07, 2015 - AHRQ Safety Program for Reducing CAUTI in Hospitals
Appendix I. Catheter Care Pocket Card
Interventions To Prevent CAUTI in Patients Who Have a Documented Medical Need for Indwelling Urinary Catheter
Prevention strategies must focus on clear indications for the insertion of a urinary catheter and prompt removal w…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/assemble/assemble-team-facilitator-guide.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care
Assemble the Team and Engage Leadership for Perinatal Safety
Assemble the Team and Engage Leadership for Perinatal Safety
SAY:
The Assemble the Team and Engage Leadership module of the AHRQ Safety Program for Perinatal Care addresses team composition within the labor and delivery…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care
Engage Patients and Families for Perinatal Safety
Engage Patients and Families for Perinatal Safety
SAY:
The Patient and Family Engagement module focuses on an important topic: making sure patients and their family members understand what is happening during the patient’s hospi…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution
(CANDOR) process and includes;
■ Identifying the existing process
■ Identifying the existing outcome(s)
■ Identifying the desired outcome(s)
■ Identifying and documenting the gap(s)
Who should use t…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - Situation Monitoring (Instructor Guide)
SITUATION MONITORING
SUBSECTIONS
• Teamwork Exercise #2
• STEP
• Situation Awareness
• Shared Mental Models
TIME: 45 minutes
Slide
…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/patient-involvement/healthy-men/men-over-50.pdf
March 01, 2014 - Guides and tools for healthy
living, an encyclopedia of health-related topics,
health news, and more