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www.cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/webinars/index.html
September 01, 2017 - Skip to main content
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www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
August 01, 2022 - Skip to main content
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
April 05, 2018 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the patient.
2. Request a volunteer to play the role of the clinici…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mdstateataglance.pdf
March 01, 2012 - Maryland State at a Glance
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4d_combo_psi07-crbsi-bestpractices.pdf
May 20, 2016 - Selected Best Practices and Suggestions for Improvement
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
1 Tool D.4d
Selected Best Practices and Suggestions for Improvement
PSI 07: Central Venous Catheter (CVC)-Related Bloodstream Infections (BSIs)
Why Focus on Ce…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4p_combo_pdi02-pressureulcer-bestpractices.pdf
January 01, 2012 - Selected Best Practices and Suggestions for Improvement
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
1 Tool D.4p
Selected Best Practices and Suggestions for Improvement
PDI 02: Pressure Ulcer
Why focus on pressure ulcers in children?
• Although children are typi…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P3T3-Antibiogram_Factsheet_Phase_3.pdf
May 01, 2014 - Phase 1 Assessment and Planning
Advancing Excellence in Health Care www.ahrq.gov
Agency for Healthcare Research and Quality HAIs
Healthcare-
Associated
Infections
PREVENT
Comprehensive Antibiogram Toolkit: Phase 1
Antibiogram Factsheet
What is an antibiogram?
Antibiograms aggregate information about suscept…
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www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/prevent.html
July 01, 2018 - Skip to main content
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www.cahps.ahrq.gov/teamstepps/instructor/reference/tmpot.html
March 01, 2014 - Skip to main content
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www.cahps.ahrq.gov/hai/cusp/national/index.html
December 01, 2016 - Skip to main content
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
March 01, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
March 2016 Webcast
Speakers
Rick Evans, MA, Senior Vice President and Chief Experience Officer, NewYork-Presbyterian Hospital
Debra Rosen, RN, MPH, Director, Quali…
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www.cahps.ahrq.gov/policymakers/chipra/statesummaries/vt-spotlight.html
July 01, 2015 - Skip to main content
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/action-plan-template.docx
August 22, 2018 - Action Plan Worksheet
Action Plan Worksheet
INSTRUCTIONS:
1. Discuss with your team some improvements you’d like to make specific to the High Leverage Changes listed in the table. Use the data from the Quality Improvement Change Assessment (QICA), current patient panel data, discussions with your coach and team, or ob…
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www.cahps.ahrq.gov/teamstepps/longtermcare/downloads.html
April 01, 2013 - Skip to main content
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic
Understanding CAHPS® Surveys:
A Primer for New Users
A Webcast on January 8, 2019
CAHPS: Consumer Assessment of Healthcare Providers and Systems
The CAHPS Program
Goal of AHRQ's CAHPS program: Advancing knowledge, measurement, and
improvement of pat…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
October 01, 2016 - Tool 4. Training Modules: Urinalysis and UTIs Improving Care
Overview
These training modules are designed to be flexible to meet your needs. Training coordinators can use them individually or combine them to suit the needs of their facility.
Goals and Objectives for Training
The overall goal of training is to learn how…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-oregon-state-snapshot.pdf
January 01, 2018 - Spotlight on Oregon -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program
January 2018
This brief highlights the major strategies, lessons learned,
and outcomes from Oregon’s experience during the quality
demonstration funded by the Centers for Medicare &
Medicaid Services (CMS) through the…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
January 01, 2014 - How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement
1
Issue Brief
How Two Provider Groups Are Using the CAHPS® Clinician & Group
Survey for Quality Improvement
This brief shares the experiences of two
provider groups using the 12-Month version of
the CAHPS Clinician & …
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-b.docx
April 24, 2015 - URINARY CATHETERIZATION – Sample Policy
AHRQ Safety Program for Reducing CAUTI in Hospitals
Appendix B. Urinary Catheterization – Sample Policy
Purpose
The purpose of urinary catheterization is to facilitate urinary drainage when medically necessary. Urinary catheters should be evaluated every day for need and remo…
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_2_Nurse_Chklst_508.pdf
June 04, 2013 - Strategy 3: Bedside Shift Report (Tool 2)
Guide to Patient and Family Engagement
Bedside Shift Report Checklist
Introduce the nursing staff to the patient and family. Invite the patient and family to take part in the bedside shift
report.
Open the medical record or access the electronic work station…