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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-qi-ny.pdf
August 23, 2018 - What guides the selection of
goals and quality measures for the practice?
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-4-implementation-guide.pdf
September 01, 2021 - Available at: https://millionhearts.hhs.gov/tools-protocols/action-guides/cardiac-
change-package/how-to-use.html
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www.ahrq.gov/downloads/monahrq/pdf/MONAHRQV1_HostUserGuide.pdf
May 27, 2010 - MONAHRQ Host User Guide
MONAHRQ Host User Guide
Version 1.0
May 27, 2010
TABLE OF CONTENTS
INTRODUCTION........................................................................................................................................... 2 …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - Situation Monitoring (Instructor Guide)
SITUATION MONITORING
SUBSECTIONS
• Teamwork Exercise #2
• STEP
• Situation Awareness
• Shared Mental Models
TIME: 45 minutes
Slide
…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_ig_support.pdf
June 09, 2017 - Introduction Instructor Guide – PDF
MUTUAL SUPPORT
SUBSECTIONS
• Task Assistance
• Feedback
• Advocacy and Assertion:
Assertive Statement, Two-
Challenge Rule, CUS
• Conflict Resolution: DESC
Script
TIME: 50 minutes
Slide
Mutual Support
MODULE
TIME:
50 minutes
…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
June 09, 2017 - Change Management (Instructor Guide)
CHANGE MANAGEMENT: HOW TO
ACHIEVE A CULTURE OF SAFETY
SUBSECTIONS
• Eight Steps of Change
• Errors Common in
Organizational Change
• Culture Change Comes Last,
Not First
• Change Strate…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - Coaching Workshop (Instructor Guide)
COACHING WORKSHOP
SUBSECTIONS
• What Is Coaching and Why
Is It Important?
• The Role of a
TeamSTEPPS Coach
• Competencies of Effective
Coaches
• Coaching Self-Assessment
• Impl…
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module3/ts2-0ltc_module3_ig_comm.pdf
October 18, 2017 - Introduction Instructor Guide – PDF
Assumptions
Fatigue
Distractions
HIPAA
COMMUNICATION
SUBSECTIONS
• Importance of
Communication
• Communication Definition,
Standards, and Challenges
• Communication Challenges
• Information Exchange
Strategies and Tools (e.g.,
SBAR, Che…
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module4/ts2-0ltc_module4_ig_lead.pdf
May 10, 2017 - Leading Teams (Instructor Guide)
LEADING TEAMS
SUBSECTIONS
• Types of Team Leaders
• Effective Team Leaders
• Team Leader Strategies
(Briefs, Huddles, and
Debriefs)
• Conflict Resolution
• Promoting and Modeling
Teamwork
TIME: 50 minutes
Slide
MODULE
TIME:
7…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/workshop/binders/share_binder-cover-trainer.pdf
August 11, 2015 - The SHARE Approach - Trainer Guide
The SHARE Approach
Essential Steps of Shared Decision Making
Workshop Course
Trainer Guide
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/workshop/binders/share_binder-spines-trainer.pdf
August 11, 2015 - Binder Spines -Trainer Guide
Tra
iner G
uid
e
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/workshop/binders/share_binder-spines-participant.pdf
August 11, 2015 - Binder Spines - Participant Guide
P
a
rticip
a
n
t G
u
id
e
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/4-overview-facilitator-guide.docx
January 01, 2019 - ISCR Overview: Facilitator Guide AHRQ Safety Program for Improving
Surgical Care and Recovery
Slide Title and Commentary
Slide Number and Slide
Title slide: ISCR Overview
Hello, and thank you for joining me. Today I'll be providing an overview of the Agency for Healthcare Research and Quality’s, or AHRQ’s, Safety…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-guideforstaff.pdf
January 01, 2003 - Teach-Back: A Guide for Staff
Teach-Back
A Guide for Staff
What is teach-back?
Teach-back IS a way for you to make sure your
patients understand what you tell them.
Teach-back IS NOT a test or a quiz for patients.
How do I use teach-back?
Just ask patients to explain what you have told
them using their own wor…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/TeachBack-QuickGuide-card.pdf
October 19, 2016 - Teach-Back Quick Guide
Teach-Back Quick Guide
• Use teach-back for ALL patients.
• Start with most important message.
• Limit to 2-4 key points.
• Use plain language.
• Rephrase message until patient demonstrates
clear understanding.
Examples of Teach-Back Starters
• “Just t…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/PatientsGuideToTeachBack.pdf
October 20, 2016 - A Patient's Guide to Teach-Back
A Patient’s Guide to Teach-Back
What is teach-back?
Teach-back is a way for you to tell your
provider (a doctor, nurse, or other person
you see at your health care visit) in your
own words what you understood. …
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-6-implementation-guide.pdf
February 13, 2023 - TAKEheart Care Coordination Implementation Guide – Part 1 -- Module 6
Laying the Groundwork for Effective Care Coordination
Purpose and Overview
The overall goal of TAKEheart is to increase the enrollment and successful completion of
cardiac rehabilitation (CR) by eligible patients. The evidence demonstrate…
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-5-implementation-guide.pdf
February 13, 2023 - TAKEheart Automatic Referral Implementation Guide - Module 5
Module 5 Implementation Guide:
Building and Implementing a Successful Automatic Cardiac Rehab Referral System
Purpose and Overview
This implementation guide is designed to help you think through the steps you will need to address in
designing and i…
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-7-implementation-guide.pdf
February 13, 2023 - 1
TAKEheart - Troubleshooting Your Automatic Referral System Implementation Guide - Module 7
Purpose and Overview
This implementation guide is designed to help you think through the steps you can take to
troubleshoot a successful automatic referral (AR) order set for your hospital/health system.
…
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-8-implementation-guide.pdf