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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
    May 01, 2017 - The CAHPS Ambulatory Care Improvement Guide: Why Improve Patient Experience? The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 2: Why Improve Patient Experience? Visit the AHRQ Website for the full Guide. May 2017 (updated) https://www.ahrq.gov/cahps/qua…
  2. pcmh.ahrq.gov/patients-consumers/diagnosis-treatment/treatments/btpills/btpills.html
    March 01, 2023 - SHARE: Blood Thinner Pills: Your Guide to Using Them Safely The Agency for Healthcare Research and Quality offers a free booklet and a video about blood thinner medicines. Staying Active and Healthy with Blood Thinners , a 10-minute video, features easy-to-un…
  3. pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module8/exculture.html
    March 01, 2014 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
  4. pcmh.ahrq.gov/cpi/about/health-equity/index.html
    May 01, 2024 - SHARE: More topics in this section About About AHRQ AHRQ's 35th Anniversary Profile Mission and Budget AHRQ’s Core Competencies Health Equity National Advisory Council for Healthcare Research and Quality National Actio…
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
    April 01, 2023 - Available toolkits and guides include: • Briefs and Huddles. • Debriefs. • Eliminating Wrong Site Surgery
  6. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/module-4-mutual-support-facilitator-prep-checklist.pdf
    June 28, 2023 - TeamSTEPPS Mutual Support Facilitator Prep Checklist …
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
    November 15, 2019 - Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care November Meeting Summary Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care November Meeting Summary Workgroup Goal: Established in response to Senate Report 115-150. The Senate Committe…
  8. pcmh.ahrq.gov/cpi/about/35th-anniversary/index.html
    April 01, 2024 - Preventive Services Task Force, AHRQ developed guides to help patients keep track of their preventive
  9. pcmh.ahrq.gov/antibiotic-use/long-term-care/safety/index.html
    January 01, 2024 - SHARE: More topics in this section Antibiotic Stewardship Toolkits Acute Care Hospital Toolkit Ambulatory Care Toolkit Long-Term Care Toolkit Four Moments Develop/Improve Stewardship Program Create a Culture of Safety Partne…
  10. pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module8/exiceberg.html
    March 01, 2014 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
    February 09, 2006 - deliver your training you will use these materials: Instructor Manual Course Management Guide Instructor guides
  12. pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
    September 01, 2020 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/implementing-guide.pdf
    March 01, 2017 - Guide To Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Guide to Implementing a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care AHRQ Pu…
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule3.pptx
    December 01, 2005 - deliver your training you will use these materials: Instructor Manual Course Management Guide Instructor guides
  15. pcmh.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
    February 01, 2024 - More topics in this section TeamSTEPPS Program TeamSTEPPS Updates Welcome Guides
  16. pcmh.ahrq.gov/teamstepps/primarycare/index.html
    February 01, 2015 - SHARE: More topics in this section TeamSTEPPS® About TeamSTEPPS® Curriculum Materials TeamSTEPPS® 2.0 TeamSTEPPS® Rapid Response Systems Guide Training Guide: Using Simulation in TeamSTEPPS® Training Patients with Limited English …
  17. Pemat Form (xls file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/self-mgmt/pemat/pemat_form.xls
    November 01, 2013 - PEMAT Patient Education Materials Assessment Tool (PEMAT) Auto-Scoring Form   An Instrument To Assess the Understandability and Actionability of Print and Audiovisual Patient Education Materials (Version 1.0) Suggested Citation: Shoemaker SJ, Wolf MS, Brach C. The Patient Education Materials Assessment Tool …
  18. Introduction (pdf file)

    pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-0-introduction.pdf
    September 01, 2015 - In those cases where modules build explicitly on learning from other modules, the instructor’s guides
  19. pcmh.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety Pocket Guide Team Strategies & Tools to Enhance Performance and Patient Safety 2 Table of Contents TeamSTEPPS® • Framework and Competencies ....4 • Key Principles ...............................5 Team Structure • Multi-T…
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-sbar-rural-clinic-guide.pdf
    August 30, 2023 - TeamSTEPPS Video Debrief Guide: CUS and SBAR in Rural Community Clinic TeamSTEPPS Video Debrief Guide: CUS and SBAR in Rural Community Clinic Video Objective To demonstrate how CUS is used to ensure patient safety and showcase the SBAR communication technique. TeamSTEPPS Tool or Concept CUS, SBAR. Brief V…

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