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381. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide … Reporting Results to Consumers Improving Patient Experience Ambulatory Care Improvement Guide … Section 1: About the CAHPS Ambulatory Care Improvement Guide Section 2: Why Improve Patient … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service

382. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide … Reporting Results to Consumers Improving Patient Experience Ambulatory Care Improvement Guide … Section 1: About the CAHPS Ambulatory Care Improvement Guide Section 2: Why Improve Patient … https://www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service

383. Appendix O. Part 2—Disinfection/Sterilization Record Keeping: Facilitator Notes | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-o-fac-notes.html
     May 01, 2017 - Part 2—Disinfection/Sterilization Record Keeping: Facilitator Notes Implementation Guide Slide … It is a great guide to provide us health care givers instructions on the type of water to use when processing … https://www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-o-fac-notes.html

384. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil3.html
     April 01, 2018 - Research Research Findings & Reports Grantee Final Reports: Patient Safety Guide … Reports Making Healthcare Safer Reports AHRQ Research Studies Guide … Organizing your project according to the steps identified in this guide will help the process go smoothly … Page last reviewed April 2018 Page originally created December 2012 Internet Citation: Guide

385. AHRQ’s Safety Program for Nursing Homes: On-Time Pressure Ulcer Prevention | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruprev/index.html
     May 01, 2016 - Facilitator Trainee Qualifications Suggested Training Schedule Overview of On-Time Instructor Guide … Slides ( Powerpoint , 1.62 MB) Handouts Pressure Ulcer Prevention Electronic Reports Instructor Guide … Handouts Additional Exercises Implementation of Pressure Ulcer Prevention Reports Instructor Guide

386. More Adults Report Always Being Asked To Teach Back Providers' Instructions | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/data/infographics/health-literacy.html
     March 01, 2022 - Teach-Back  from the Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients … Tool 6: Using the Teach-Back Technique: A Reference Guide for Health Care Providers from the SHARE

387. Patient Note Sheet | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/patients-families/prep-note-sheet.html
     June 01, 2020 - Resources by Setting Quality Measures Reports Engaging Patients and Families Guide … to Patient and Family Engagement in Hospital Quality and Safety Guide to Improving Patient Safety

388. Module 3: Best Practices in Fall Prevention—Training Guide | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-3/guide.html
     September 01, 2017 - Hospital Fall Prevention in Hospitals Training Program Fall Prevention Program Implementation Guide … Ulcers in Hospitals Re-Engineered Discharge Toolkit QI Toolkit Venous Thromboembolism Guide … Training Resources Module 3: Best Practices in Fall Prevention—Training Guide … Download Module 3 Materials Training Guide ( MS Word , 4.26 MB) Slide Presentation ( PPT , 3.7 MB … September 2017 Internet Citation: Module 3: Best Practices in Fall Prevention—Training Guide

389. Help Patients Remember How and When to Take Their Medicine: Tool 16 | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/health-literacy/improve/precautions/tool16.html
     February 01, 2024 - Contents Health Literacy Universal Precautions Toolkit, 3rd Edition Introduction Quick Start Guide … and Services Health Literacy Video: Questions for Discussion Health Literacy Video Moderator's Guide … : Tool 6 Be Easy To Reach: Tool 7 Sample Automated Telephone System Menu Telephone Assessment Guide … pill organizers, and teach patients and caregivers how to fill them using their medicine list as a guide

390. Celebrating 25 Years of the CAHPS Program | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/about-cahps/25timeline.html
     April 01, 2024 - comparative results for the Clinician & Group Survey. 2011 The CAHPS Ambulatory Care Improvement Guide … The CAHPS Ambulatory Care Improvement Guide offers advice and strategies to help health plans, medical … An updated Guide was published in 2016. 2011 AHRQ releases the Patient-Centered Medical Home … CAHPS tools are a core part of our quality strategy and help guide our improvement work.

391. Health Literacy Publications | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/health-literacy/publications/index.html
     January 01, 2024 - Care' (2012)  Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide

392. Nursing Home Resources | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/es/nursing-home/resources/search.html?page=2
     January 01, 2022 - Conversation and Action Guide to Support Staff Well-Being and Joy in Work During and After the COVID- … 19 Pandemic This guide—which builds on the IHI Framework for Improving Joy in Work—includes actionable … Conversation Guide to Improve COVID-19 Vaccine Uptake The guide helps healthcare staff and leaders engage

393. Antibiotic Use Significantly Reduced in Long-Term Care Facilities Participating in AHRQ-Funded Project | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/news/newsletters/e-newsletter/803.html
     March 01, 2022 - New Guide Available To Help Primary Care Practices Consider Patients’ Risk for Cardiovascular Disease … New Guide Available To Help Primary Care Practices Consider Patients’ Risk for Cardiovascular Disease … A new guide from AHRQ, Integrating Cardiovascular Disease Risk Calculators into Primary Care (PDF … AHRQ’s guide is one of many tools and resources developed as part of AHRQ’s Evidence Now: Advancing

394. Antimicrobial Stewardship | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/topics/antimicrobial-stewardship.html
     Tools Nursing Home Antimicrobial Stewardship Guide AHRQ's Nursing Home Antimicrobial Stewardship Guide … The guide is customizable to meet facilities' needs and includes four toolkits: Toolkit To Implement

395. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/news/newsroom/case-studies/index.html?page=7
     January 01, 2016 - Practice Center Program (EPC) (3) Evidence Report (21) EXCEED (1) Fit For Kids DVD (1) Guide … to Clinical Preventive Services (2) Guide to Patient and Family Engagement in Hospital Quality and … Cooperative Grants (1) KT Project for Pharmacists (3) Making Informed Consent an Informed Choice Guide … PSIC) (2) Patient Safety Network (PSNet) (2) Patient Safety Organization (PSO) (3) Pocket Guide … Mapping Tool (4) Preventing Falls in Hospitals Toolkit (4) Preventing Hospital-Related VTE Guide

396. Training and Tools for Implementation | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
     July 01, 2017 - PPTX , 8 MB; Text Version ) Facilitator Notes ( Word File , 5 MB; Text Version ) Material Use Guide … , 2.3 MB; Text Version ) Facilitator Notes ( Word File , 3.3 MB; Text Version ) Material Use Guide … PPTX , 2 MB; Text Version ) Facilitator Notes ( Word File , 3.5 MB; Text Version ) Material Use Guide

397. Tip 7. Test a Health Care Quality Report With Your Audience | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/talkingquality/resources/writing/tip7.html
     November 01, 2019 - Engaging consumers in designing a guide to Medi-Cal Managed Care Quality . … This resource includes an interview guide in the appendix. … A step-by-step guide on testing methods for people without a research background: How to collect and

398. Implementing What Works | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/opioids/implementing-what-works.html
     February 01, 2024 - Management Summary gives providers a structured view of relevant medical record data and decision support to guide … The Six Building Blocks project has also just released a new Self-Service How-To Guide that can be … The MAT for OUD Playbook serves as a comprehensive guide for implementing MAT in primary care and other

399. FileNewTemplate
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module9.pptx
     March 07, 2019 - Workbook: Exercises Video reflections Scenarios AHRQ TeamSTEPPS website: Classroom slides Instructor Guide … skills, provide opportunities for discussions and tools to reinforce skill, such as a TeamSTEPPs pocket guide

400. Guiding Principles Help Healthcare Community Address Potential Bias Resulting From Algorithms | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/news/newsletters/e-newsletter/894.html
     December 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …