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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Gray
Overview of the SOPS Surveys
10
Laura Gray, MPH
Senior Study Director
User Network for the AHRQ Surveys on Patient
Safety Culture (SOPS)
Westat
What is Patient Safety Culture?
11
12
AHRQ Surveys on Patient Safety Culture
Surveys of providers and st…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady
6
Overview of AHRQ’s Patient Safety
Priorities and Programs
Jeff Brady, MD, MPH
Director, Center for Quality Improvement and Patient Safety,
Agency for Healthcare Research and Quality (AHRQ)
Rear Admiral, Assistant Surgeon General, U.S. Public Health Ser…
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www.healthcare411.ahrq.gov/ncepcr/care/chronic-tool/index.html
February 01, 2017 - The toolkit provides a step-by-step practical approach to guide primary care teams through quality improvement … Purpose of This Toolkit
Need To Improve Chronic Illness Care
The Chronic Care Model as a Guide
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www.healthcare411.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
December 01, 2015 - TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide … Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English Proficiency
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www.healthcare411.ahrq.gov/teamstepps/instructor/reference/teampercept.html
April 01, 2017 - TeamSTEPPS®
Curriculum Materials
TeamSTEPPS® 2.0
TeamSTEPPS® Rapid Response Systems Guide … Training Guide: Using Simulation in TeamSTEPPS® Training
Patients with Limited English Proficiency
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www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - An example of a preoperative guide is “Helpful Information for the Day of Your Surgery,” which explains … Guide to Patient and Family Engagement: Environmental Scan Report. … Guide to Patient and Family Engagement. Agency for Healthcare Research and Quality. … Guide to Patient & Family Engagement. … Use Guide: Word , 1 MB
Page last reviewed May 2017
Page originally created
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
March 01, 2016 - We first published this
Guide in 2003, and over the years it has actually been one of the most popular … There are three goals for the Guide. … The last big component of the Guide is strategies for improving performance that are based around the … is structured is there's an "About the Improvement Guide." … The next segment of the Guide talks about ways to approach the quality improvement process.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
September 14, 2017 - the American
Hospital Association, to develop a customizable toolkit for national distribution to guide
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Change Management
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
Learning Objectives
List Kotter’s Eight Steps of Change
Identify errors common to organizational change
Discuss what is involved in creating a
new culture
Begin planning your organizational ch…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Kirchner
SOPS Resources
Jess Kirchner, M.A.
SOPS Program Manager
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Survey Materials
• Survey Instruments & Supplemental
Item Sets
► English and Spanish
► PDF and Word
• Survey Items and Com…
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson3.pdf
November 30, 2015 - Agenda
Lesson 3: Mutual Support and Implementation
Practice Facilitators:
Use this agenda to guide
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-8-approaches-to-qi.pdf
September 01, 2015 - Primary Care Practice Facilitation Curriculum MODULE 8 M8-ii
Contents
Instructor’s Guide .... … Approaches to Quality Improvement
Instructor’s Guide
Practice facilitator (PF) competencies addressed … developed by the Institute for Healthcare
Improvement (IHI) in 1996 and published in The Improvement Guide … The improvement guide: a practical approach to enhancing
organizational performance. … Approaches to Quality Improvement
Instructor’s Guide
Time
Objectives
Exercises and Activities To
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-24-care-model.pdf
September 01, 2015 - Primary Care Practice Facilitation Curriculum MODULE 24 M24-ii
Contents
Instructor’s Guide ..... … Introduction to the Care Model
Instructor’s Guide
Practice facilitator (PF) competencies addressed … Introduction to the Care Model
Instructor’s Guide
Foundational knowledge in the Care Model
Time
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/agenda-lesson1.pdf
November 30, 2015 - Facilitator Agenda
Lesson 1: Teamwork and Communication
Practice Facilitators:
Use this agenda to guide
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-f.docx
September 01, 2016 - AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Does our checklist follow our current
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-m.pdf
May 01, 2017 - Endoscopy Infographic
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Empower
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
April 13, 2017 - Communicating to Improve Quality (Tool 3)
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
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www.healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
March 01, 2017 - Implementing Change in Long-Term Care: A Practical Guide to Transformation . … Implementing Change in Long-Term Care: A Practical Guide to Transformation . … Alternate Versions
Slide Presentation: PowerPoint , 2.91 MB
Facilitator Guide: Word , 2.52 MB … Material Use Guide: Word , 2.39 MB
Page last reviewed March 2017
Page originally
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www.healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
March 01, 2017 - Implementing Change in Long-Term Care: A Practical Guide to Transformation . … Implementing Change in Long-Term Care: A Practical Guide to Transformation .
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-idaho-state-snapshot.pdf
January 01, 2018 - • Implementation Guide No. 1: Engaging stakeholders to improve the quality of
children’s health care.