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121. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
     March 15, 2016 - www.cahps.ahrq.gov To Ask a Question 44 www.cahps.ahrq.gov CAHPS Ambulatory Care Improvement Guide … https://cahps.ahrq.gov/q uality- improvement/improvem ent-guide/improvement- guide.html 45 … https://cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html www.cahps.ahrq.gov … www.cahps.ahrq.gov/ http://www.cahps.ahrq.gov Q&A Session To Ask a Question CAHPS Ambulatory Care Improvement Guide

122. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - This guide is designed to help meet this need. … • RCA Resource Guide. • SBAR. … The guide has two parts. … Patient Education Materials Assessment Tool (PEMAT) and User’s Guide 4. … : A Decisionmaker’s Guide to Adopting Innovations Composite Measure 11.

123. Resource List - AHRQ Nursing Home Survey (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - This guide is designed to help meet this need. … • RCA Resource Guide. • SBAR. 11. … Long-Term Care Improvement Guide https://resources.planetree.org/long-term-care-improvement-guide/ … The guide has two parts. … How-To Guide: Prevent Pressure Ulcers 5.

124. AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
     January 01, 2021 - AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide USER’S G UIDE MEDICAL OFFICE SURVEY … SAFETY CULTURE PATIENT SAFETY AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide … AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide. … This guide provides a general overview of the issues and major decisions involved in conducting a survey … Part One: Survey User’s Guide Chapter 1.

125. Implementation Guide for the CANDOR Process: Appendix D | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apd.html
     February 01, 2017 - Resources by Setting Hospital Hospital Resources CANDOR Implementation Guide … Ulcers in Hospitals Re-Engineered Discharge Toolkit QI Toolkit Venous Thromboembolism Guide … Safety News and Events Education & Training Resources Implementation Guide … February 2017 Page originally created April 2016 Internet Citation: Implementation Guide

126. Event Investigation and Analysis Guide: Appendix G | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apg.html
     August 01, 2022 - Hospital Hospital Resources CANDOR Event Investigation and Analysis Guide … Ulcers in Hospitals Re-Engineered Discharge Toolkit QI Toolkit Venous Thromboembolism Guide … Events Education & Training Resources Event Investigation and Analysis Guide … Page originally created April 2016 Internet Citation: Event Investigation and Analysis Guide

127. Event Investigation and Analysis Guide: Appendix C | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apc.html
     August 01, 2022 - Hospital Hospital Resources CANDOR Event Investigation and Analysis Guide … Ulcers in Hospitals Re-Engineered Discharge Toolkit QI Toolkit Venous Thromboembolism Guide … Events Education & Training Resources Event Investigation and Analysis Guide … Page originally created April 2016 Internet Citation: Event Investigation and Analysis Guide

128. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
     March 15, 2016 - :00 – 1:00 pm EDT To Ask a Question 35 www.cahps.ahrq.gov CAHPS Ambulatory Care Improvement Guide … https://cahps.ahrq.gov/q uality- improvement/improvem ent-guide/improvement- guide.html 36 www.cahps.ahrq.gov … https://cahps.ahrq.gov/quality-improvement/improvement-guide/improvement-guide.html Next Webcast: … www.cahps.ahrq.gov/ https://cahps.ahrq.gov/ Q&A Session To Ask a Question CAHPS Ambulatory Care Improvement Guide

129. The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
     September 01, 2020 - and Training The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide … Funding The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide … Refer to Using the Teach-Back Technique: A Reference Guide for Health Care Providers ( Tool 6 ). … Communicating risks and benefits: an evidence-based user’s guide. Silver Spring (MD): U.S. … The Patient Education Materials Assessment Tool (PEMAT) and User’s Guide.

130. Resource List - AHRQ Hospital Survey (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
     April 01, 2023 - This guide is designed to help meet this need. … • RCA Resource Guide. • SBAR. 9. … The curriculum guide has two parts. … : A Decisionmaker’s Guide to Adopting Innovations Composite Measure 7. … Guide to Patient and Family Engagement in Hospital Quality and Safety 13.

131. AHRQ's Quality & Patient Safety Programs by Setting: Hospital | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/index.html
     March 01, 2024 - Guide for Developing a Community-Based Patient Safety Advisory Council provides approaches for hospitals … Guide to Patient and Family Engagement in Hospital Quality and Safety helps hospitals work as partners … Includes an implementation guide to help put prevention strategies into practice. … An Implementation Guide provides additional suggestions for how to use the training program and the … An English/Spanish guide to help staff ensure that patients understand their discharge instructions is

132. Strategy 2: Communicating to Improve Quality | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
     December 01, 2017 - FAQs Home Patient Safety Engaging Patients and Families Guide … Resources by Setting Quality Measures Reports Engaging Patients and Families Guide … to Patient and Family Engagement in Hospital Quality and Safety Guide to Improving Patient Safety … To promote stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient

133. Strategy 4: Care Transitions From Hospital to Home: IDEAL Discharge Planning | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy4/index.html
     December 01, 2017 - FAQs Home Patient Safety Engaging Patients and Families Guide … Resources by Setting Quality Measures Reports Engaging Patients and Families Guide … to Patient and Family Engagement in Hospital Quality and Safety Guide to Improving Patient Safety … To promote stronger engagement, Agency for Healthcare Research and Quality developed the Guide to Patient

134. Gap Analysis Facilitator's Guide: Appendix A | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apa.html
     August 01, 2022 - Setting Hospital Hospital Resources CANDOR Gap Analysis Facilitator's Guide … Ulcers in Hospitals Re-Engineered Discharge Toolkit QI Toolkit Venous Thromboembolism Guide … Events Education & Training Resources Gap Analysis Facilitator's Guide … 2022 Page originally created April 2016 Internet Citation: Gap Analysis Facilitator's Guide

135. Event Investigation and Analysis Guide: Appendix E | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/ape.html
     August 01, 2022 - Hospital Hospital Resources CANDOR Event Investigation and Analysis Guide … Ulcers in Hospitals Re-Engineered Discharge Toolkit QI Toolkit Venous Thromboembolism Guide … Events Education & Training Resources Event Investigation and Analysis Guide … Page originally created April 2016 Internet Citation: Event Investigation and Analysis Guide

136. Event Investigation and Analysis Guide: Appendix F | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apf.html
     August 01, 2022 - Hospital Hospital Resources CANDOR Event Investigation and Analysis Guide … Ulcers in Hospitals Re-Engineered Discharge Toolkit QI Toolkit Venous Thromboembolism Guide … Events Education & Training Resources Event Investigation and Analysis Guide … Page originally created April 2016 Internet Citation: Event Investigation and Analysis Guide

137. Gap Analysis Facilitator's Guide: Appendix D | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apd.html
     August 01, 2022 - Setting Hospital Hospital Resources CANDOR Gap Analysis Facilitator's Guide … Ulcers in Hospitals Re-Engineered Discharge Toolkit QI Toolkit Venous Thromboembolism Guide … Events Education & Training Resources Gap Analysis Facilitator's Guide … 2022 Page originally created April 2016 Internet Citation: Gap Analysis Facilitator's Guide

138. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - (Please note that references to patients in this guide also include caregivers and family members.) … Inside This Guide This guide highlights a number of "how to" strategies for starting, maintaining, … Additional resources that you may find helpful are described at the end of this user's guide. … Refer to the Decision Support Resources section of this guide for more information. … Refer to the Evaluation Resources section at the end of this guide for more information.

139. The SHARE Approach, Tool 4: Health Literacy Shared Decisionmaking (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-4/share-tool4.pdf
     April 01, 2014 - Shared Decisionmaking The SHARE Approach Health Literacy and Shared Decisionmaking A Reference Guide … patient-centered outcomes research (PCOR). 2 Health Literacy and Shared Decisionmaking: A Reference Guide … Refer to Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers (Tool 5 … Refer to Using the Teach-Back Technique: A Reference Guide for Health Care Providers (Tool 6). �� … Refer to Overcoming Communication Barriers With Your Patients: A Guide for Health Care Providers (Tool

140. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory Care Improvement Guide … Reporting Results to Consumers Improving Patient Experience Ambulatory Care Improvement Guide … Section 1: About the CAHPS Ambulatory Care Improvement Guide Section 2: Why Improve Patient … Talking With Your Doctor: A Guide For Older People [PDF, 1.147 MB]. … The Intelligent Patient's Guide to the Doctor-Patient Relationship: Learning How to Talk So Your Doctor