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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
    January 28, 2021 - Improving health plan customer service ► Improving patient-provider interactions in a large medical group … the Pardee RAND Graduate School RAND • Dale Shaller, MPA (Moderator) Principal Shaller Consulting Group
  2. www.ahrq.gov/sites/default/files/publications2/files/guide-to-real-world-evaluations.pdf
    October 01, 2014 - Comparing changes in outcomes between the intervention practices and a group of comparable practices … If you can, select the comparison group of practices using a randomized or experimental design. … Comparing the intervention group to a comparison group that is similar before the intervention is … The evaluation can select the comparison group using a randomized or nonexperimental design. … b A control group is a comparison group that is selected randomly from the set of potential practices
  3. www.ahrq.gov/research/findings/final-reports/crctoolkit/crctool3a1.html
    April 01, 2018 - Participating Practices 2.a-1 Preintervention Survey of Clinicians and Practice Staff 2.a-2 Practice Focus Group … 6.a-2 Feedback Form for Stool Test Negative 6.b-1 Feedback Form for CDE A.1-2 Practice Focus Group … Guide (Postintervention) A.2-1 Key Informant Interview Guide (Postintervention) A.3-1 Patient Focus Group
  4. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/hispanichealth/2014nhqdr-hispanichealth-pt3.pdf
    June 01, 2014 - The relative difference between a selected group and its reference group is used to assess disparities … The relative difference between a selected group and its reference group is used to assess disparities … The relative difference between a selected group and its reference group is used to assess disparities … ■ No group has achieved the benchmark. … No group has achieved the benchmark.
  5. www.ahrq.gov/research/findings/final-reports/crctoolkit/crctoolA21.html
    April 01, 2018 - Participating Practices 2.a-1 Preintervention Survey of Clinicians and Practice Staff 2.a-2 Practice Focus Group … 6.a-2 Feedback Form for Stool Test Negative 6.b-1 Feedback Form for CDE A.1-2 Practice Focus Group … Guide (Postintervention) A.2-1 Key Informant Interview Guide (Postintervention) A.3-1 Patient Focus Group … clarification and followup to issues that were discussed (or not discussed) during a previous practice focus group
  6. www.ahrq.gov/ncepcr/tools/obesity-kit/obtoolkitapa.html
    March 01, 2014 - She now visits the practice once a month and meets with a group of patients who have been referred. … She does a group registration during this time, and then meets individually with providers and the staff … Practice B Practice B is a group practice that is part of the primary care independent practice association … Practice C Practice C is a group practice owned by a community hospital; the practice serves several
  7. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/final-rapid-cycle-research-guidance.pdf
    June 01, 2015 - Regression: the study group is selected because group members recently performed particularly well … and the intervention group are observed at the same time. … List of Working Group Participants AHRQ PBRN Working Group on Rapid-Cycle Research Participants Expert … Nominal Group Technique Below is a detailed overview of the five steps involved in the Nominal Group … List of Working Group Participants Appendix D. Nominal Group Technique Appendix E.
  8. www.ahrq.gov/sites/default/files/wysiwyg/CHIPRA-BMI-Maternity-Care-Measures.pdf
    February 23, 2012 - Maternity Care Work Group Work Group Members Charles Lockwood, MD (Co-chair, Obstetrics and Gynecology … Maternity Care Work Group Recommendations The Maternity Care Work Group considered and discussed a wide … Maternity Care Work Group Recommendations The Maternity Care Work Group is proposing ten draft measures … The Work Group will revisit this issue in future revisions to this measurement set. … Work Group Member Disclosures Eli Y. Adashi None Debra Bingham None David J.
  9. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085maternitycare.pdf
    February 23, 2012 - Maternity Care Work Group Work Group Members Charles Lockwood, MD (Co-chair, Obstetrics and Gynecology … Maternity Care Work Group Recommendations The Maternity Care Work Group considered and discussed a wide … Maternity Care Work Group Recommendations The Maternity Care Work Group is proposing ten draft measures … The Work Group will revisit this issue in future revisions to this measurement set. … Work Group Member Disclosures Eli Y. Adashi None Debra Bingham None David J.
  10. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0084maternity.pdf
    February 23, 2012 - Maternity Care Work Group Work Group Members Charles Lockwood, MD (Co-chair, Obstetrics and Gynecology … Maternity Care Work Group Recommendations The Maternity Care Work Group considered and discussed a wide … Maternity Care Work Group Recommendations The Maternity Care Work Group is proposing ten draft measures … The Work Group will revisit this issue in future revisions to this measurement set. … Work Group Member Disclosures Eli Y. Adashi None Debra Bingham None David J.
  11. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085maternity.pdf
    February 23, 2012 - Maternity Care Work Group Work Group Members Charles Lockwood, MD (Co-chair, Obstetrics and Gynecology … Maternity Care Work Group Recommendations The Maternity Care Work Group considered and discussed a wide … Maternity Care Work Group Recommendations The Maternity Care Work Group is proposing ten draft measures … The Work Group will revisit this issue in future revisions to this measurement set. … Work Group Member Disclosures Eli Y. Adashi None Debra Bingham None David J.
  12. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0082maternity.pdf
    February 23, 2012 - Maternity Care Work Group Work Group Members Charles Lockwood, MD (Co-chair, Obstetrics and Gynecology … Maternity Care Work Group Recommendations The Maternity Care Work Group considered and discussed a wide … Maternity Care Work Group Recommendations The Maternity Care Work Group is proposing ten draft measures … The Work Group will revisit this issue in future revisions to this measurement set. … Work Group Member Disclosures Eli Y. Adashi None Debra Bingham None David J.
  13. www.ahrq.gov/sites/default/files/publications/files/confidreportguide_1.pdf
    March 01, 2016 - of physicians to that of a comparator group. … Medical group perspective on the value of feedback reports HealthPartners Medical Group (HPMG), based … G Group C Group J Group F Group N Your Group Group D Group A Group B Group E Group D 2012 … Technique #3: Focus groups A focus group is a small group discussion among representatives of the target … It allows for group members to respond to comments made by other group members, and can yield innovative
  14. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/hispanichealth/2014nhqdr-hispanichealth-pt3.pptx
    September 19, 2015 - The relative difference between a selected group and its reference group is used to assess disparities … Worse = Population had worse access to care than reference group. … The relative difference between a selected group and its reference group is used to assess disparities … The relative difference between a selected group and its reference group is used to assess disparities … No group has achieved the benchmark.
  15. www.ahrq.gov/hai/cusp/modules/assemble/alt-text.html
    March 01, 2013 - Slide 7 Building Your CUSP Team (vignette still) Video icon Slide 8 CUSP Teams’ Group … Processes Effective Group Processes include Role Clarity Effective Team Communication Conflict … Resolution Education and Engagement Leadership Buy-in and Support Norms Effective group … Carefully plan how you will act as a unified group. Do a "pre-mortem" assessment. … for recruiting team members Team members work together to identify barriers and address them as a group
  16. www.ahrq.gov/ncepcr/care/coordination/atlas/appendix1.html
    June 01, 2014 - Advisory Group Participants Appendix IV. … These criteria identify the group or groups of patients whose care the measure is intended to assess. … Patient Age Group The Patient Age Group criterion identifies the group or groups of patients whose … Patient Condition Group The Patient Condition Group is the disease or condition for which the measure … If applicable, measures included here may also be included in one of the other Patient Condition Group
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
    April 01, 2016 - working group within your organization. … to your group. … You overheard two members of the group discussing Ron’s behavior. … One group member, Marsha, was wondering why Ron had not been removed from the group yet; the other team … Your group is scheduled to meet tomorrow to do any last minute coordination that may be required.
  18. www.ahrq.gov/ncepcr/tools/confid-report/three-strategies.html
    February 01, 2016 - particularly useful for collecting information that is not influenced by the opinions of others in a group … They also are useful for collecting information from an individual or small group of physicians that … Technique #3: Focus groups A focus group is a small group discussion among representatives of the target … It allows for group members to respond to comments made by other group members, and can yield innovative
  19. Clinical Topic (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085textdescription.pdf
    January 01, 2012 - Denominator (D) Definition: The specific group of patients for inclusion in a specific performance … Exclusions (EXCL) Definition: The specific group of patients who should be subtracted from the measure … This group of patients constitutes the Exception reporting population – patients for whom the numerator … Numerator (N) Definition: The group of patients in the denominator for whom a process or outcome … Initial Patient Population (IPP) Definition: The group of patients that a set of performance measures
  20. www.ahrq.gov/research/findings/final-reports/crctoolkit/crctkittable1.html
    April 01, 2018 - Participating Practices 2.a-1 Preintervention Survey of Clinicians and Practice Staff 2.a-2 Practice Focus Group … 6.a-2 Feedback Form for Stool Test Negative 6.b-1 Feedback Form for CDE A.1-2 Practice Focus Group … Guide (Postintervention) A.2-1 Key Informant Interview Guide (Postintervention) A.3-1 Patient Focus Group … CRC screening preintervention focus group guide for participating practices a 2.a-3.

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