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21. The End of the Public Health Emergency Refocuses the Urgency to Improve Healthcare Quality | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/blog/ahrqviews/public-health-emergency-refocus.html
    May 01, 2023 - The Leapfrog Group’s spring 2023 Hospital Safety Grade , one of many indicators that measure healthcare

22. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - What is the highest grade or level of school that you have completed? … 1 8th grade or less 2 Some high school but did not graduate 3 High school graduate or GED 4

23. Child Hospital Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
    May 12, 2016 - What is the highest grade or level of school that you have completed? … 1 8th grade or less 2 Some high school, but did not graduate 3 High school graduate or GED 4

24. Methods To Deploy Training | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/methods-to-deploy.html
    March 01, 2017 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

25. Comparative Reports on Hospitals | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/resources/comparative-reports/hospitals.html
    December 01, 2022 - produce a single, consumer-friendly composite score that is presented as an A, B, C, D or F letter grade

26. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
    August 01, 2022 - Are informed consent documents written at or below the 5th grade level?

27. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
    August 01, 2022 - Are informed consent documents written at or below the 5th grade level?        

28. Search FAQs | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - The Health Plan Survey is at a sixth grade reading level. … While many Medicaid programs are mandated to provide written materials at the fourth grade reading level … questionnaires necessarily include topics and word choices that could only be reduced to the sixth grade … The reading level of the Clinician & Group Survey is seventh grade.

29. Mod03-Gap-Analysis-Guide (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - Are informed consent documents written at or below the 5th grade level? c. … Are informed consent documents written at or below the 5th grade level?

30. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - 2.0 – HSOPS 1.0 Type of Change HSOPS 2.0 HSOPS 1.0 Patient Safety Rating Patient Safety Grade … , Fair, Good, Very Good, Excellent)* Please give your work area/unit in this hospital an overall grade … 2.0 and HSOPS 1.0 Type of Change HSOPS 2.0 HSOPS 1.0 Patient Safety Rating Patient Safety Grade … Fair, Good, Very Good, Excellent)* Please give your work area/unit in this hospital an overall grade

31. Case Scenarios: Handling Challenging Communications | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
    August 01, 2022 - post-operative check at the surgeon's office, he reports increasing abdominal pain and a 3-day history of a low-grade

32. New Toolkit Can Improve Post-Surgery Complications and Enhance Patient Recovery | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/newsletters/e-newsletter/870.html
    June 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

33. Teach-Back Teach-Back Teach-Back: Role Play Scenarios (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
    April 05, 2018 - Penny, has come in for a persistent cough and low-grade fever for the last 3 days. Mr.

34. America's Health Literacy: Why We Need Accessible Health Information (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/health-literacy/dhhs-2008-issue-brief.pdf
    January 01, 2008 - Simply designating a reading grade level for print materials is not effective.

35. Fall Prevention Toolkit (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_tools.docx
    January 01, 2012 - errors: severe cognitive impairment *One more error is allowed in the scoring if a patient has had a grade … errors: severe cognitive impairment * One more error is allowed in the scoring if a patient has had a grade

36. 2023 National Healthcare Quality and Disparities Report Appendixes (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023-NHQDR-appendixes-ACDE-rev.pdf
    January 01, 2023 - ) to 10 (best grade) by adults who had a doctor’s office or clinic visit in the last 12 months, Medicare … managed care NCBD 2022 Rating of healthcare 0-6 on a scale from 0 (worst grade) to 10 (best grade … 12 months, Medicare fee for service NCBD 2022 Rating of healthcare 0-6 on a scale from 0 (worst grade … with them, Medicare fee for service NCBD 2022 Rating of healthcare 0-6 on a scale from 0 (worst grade … managed care NCBD 2022 Rating of healthcare 0-6 on a scale from 0 (worst grade) to 10 (best grade

37. Implementing Team Approaches for Improving Diabetes Care in Health Centers | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/practiceimprovement/delivery-initiative/rodriguez/index.html
    December 01, 2020 - Image: Bar graph shows the following Patient Survey respondent characteristics: Education: 8th grade

38. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
    December 01, 2022 - or never spent enough time with them Core Rating of healthcare 0-6 on a scale from 0 to 10 (best grade … never spent enough time with them Retired Rating of health care 0-6 on a scale from 0 to 10 (best grade

39. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - addition to the composites, the survey includes two questions that ask respondents to provide an overall grade … 1 2 3 4 5 SECTION E: Patient Safety Grade Please give your work area/unit in this hospital an … overall grade on patient safety … (negatively worded) Patient Safety Grade (Excellent, Very Good, Acceptable, Poor, Failing) E1. … Please give your work area/unit in this hospital an overall grade on patient safety.

40. Health Literacy and Patient and Family Engagement: Strategic Tools to Prevent CAUTI | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/cauti-tools/archived-webinars/health-literacy-slides.html
    December 01, 2017 - Provide materials at 4th grade reading level.