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41. SOPS Ambulatory Surgery Center Webcast - HARE (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
    January 01, 2023 - reported “Always” or “Most of the time” 28 Overall Rating on Patient Safety Excellent 56% Very Good … 31% Good 9% Fair 3% Poor 0% 88% of respondents rated their ASC “Excellent” or “Very Good” … (Item C3) (NA/DK/MI = 5%) 73% Positive 17% Neutral 10% Negative We are good at changing processes

42. Resources | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/questions/resources/index.html
    November 01, 2020 - Research shows that patients who have a good relationship with their health care team receive better … Patients and families who engage with health care providers to ask good questions can help reduce the

43. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - But good patient experience also is associated with important clinical processes and outcomes. … Improving Patient Experience Patient experience is correlated with key financial indicators, making it good … For example: Good patient experience is associated with lower medical malpractice risk. 12 , 13 A … 2009 study found that for each drop in patient-reported scores along a five-step scale of "very good"

44. TeamSTEPPS for Office-Based Care: Communication | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
    September 01, 2015 - There is a tremendous body of evidence to support the efficacy of good communication skills for effective … Opportunity— Handoffs are a good time to review and have a new pair of eyes evaluate the situation for … As with all the other TeamSTEPPS concepts, good communication applies to everyone within the medical … Good communication facilitates the development of shared mental models, adaptability, mutual trust, and … Instructor Note: This ends the Communication module and may be a good place to break again.

45. 20 Tips To Help Prevent Medical Errors: Patient Fact Sheet | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/questions/resources/20-tips.html
    November 01, 2020 - The good news is that wrong-site surgery is 100 percent preventable. … It is a good idea to find out why a test or treatment is needed and how it can help you. … If you have a test, do not assume that no news is good news.

46. Development of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
    August 13, 2015 - information is clearly communicated across areas in this facility 96% Within this facility, we do a good … want me to. 27 27 Overall Rating on Patient Safety 52% 35% 10% 2% 0% Excellent Very good … Good Fair Poor 87% positive 28 28 Frequency of Near-Miss Documentation When something happens

47. Appendix-K-Debrief-Audio-Facnotes (doc file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-debrief-audio-facnotes.docx
    April 21, 2014 - I know how challenging it can be sometimes to find new and relevant topics for QI studies, and the good … There are immediate benefits of doing a good debrief, like ensuring that our problems get fixed before … The quick wins that you get from doing a good debrief can really help build momentum for implementing … Slide 1 Any good quality improvement project needs to start out with what we call the problem statement … Tables are great, but graphs really paint a good, easy-to-understand picture.

48. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - 1 Excellent 2 Very Good 3 Good 4 Fair 5 Poor 31. … 1 Excellent 2 Very Good 3 Good 4 Fair 5 Poor 32. What is your child’s age?

49. You Can Quit Smoking--Pocket Card (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/guidelines-recommendations/tobacco/clinicians/tearsheets/card.pdf
    February 10, 2006 - Quit for good. Talk to your doctor. QUIT DATE Y U CAN

50. Step 4: Seek Out Information | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/questions/resources/diagnosis/step4.html
    November 01, 2020 - However, not all information is good information. … Here are some tip-offs that a product truly is too good to be true: Phrases such as "scientific breakthrough … These often cover up a lack of good science behind the product.

51. Hospital Survey on Patient Safety (doc file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
    June 09, 2016 - Our procedures and systems are good at preventing errors from happening (1 (2 (3 (4 (5 SECTION … My supervisor/manager says a good word when he/she sees a job done according to established patient safety … ( ( ( ( ( A Excellent B Very Good C Acceptable D Poor E Failing SECTION F: Your … There is good cooperation among hospital units that need to work together (1 (2 (3 (4 (5 SECTION

52. Hospital Survey on Patient Safety (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
    December 22, 2017 - Our procedures and systems are good at preventing errors from happening .......................... … My supervisor/manager says a good word when he/she sees a job done according to established patient …      A Excellent B Very Good C Acceptable D Poor E Failing SECTION F: Your … There is good cooperation among hospital units that need to work together ........................

53. Hospital Survey on Patient Safety (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
    March 22, 2017 - Our procedures and systems are good at preventing errors from happening .......................... … My supervisor/manager says a good word when he/she sees a job done according to established patient …      A Excellent B Very Good C Acceptable D Poor E Failing SECTION F: Your … There is good cooperation among hospital units that need to work together ........................

54. Tool 3: The Share Approach Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-3/share-tool3.pdf
    April 01, 2014 - for Health Care Providers (Workshop Curriculum: Tool 3) Communication barriers get in the way of good … Offering a qualified medical interpreter, free of charge, and having translated written materials is a good … If a patient chooses to use a family member or friend as an interpreter, it’s a good idea to use your … Patients: A Reference Guide for Health Care Providers (Workshop Curriculum: Tool 3) Set the stage for good

55. Measures To Assess the Safe and Judicious Use of Antipsychotics in Children and Adolescents Field Test Summary (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-148-testing-summary.pdf
    February 22, 2019 - MAX States (Tables 3d-3e) We found good consistency in the states with the best and worst performance … experience, RI was worst on four of seven measures. 11 NY Medicaid Plans (Table 3f) We found good … State-level correlations were hindered by small numbers of observations ° Rankings analysis showed good … ° Rankings analysis showed good consistency in both plans and states for the set of measures Ma … plan performance rates were high with low variability ° State performance rates were similarly good

56. Candidate Measure Submission Form (CPCF) | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/policymakers/chipra/cpcf-form15.html
    December 01, 2013 - wiki/Correlation ) between separate administrations of the test is high (~.7 or higher), then it has good … to current employees and then correlated with their scores on current performance reviews would have good … diabetes care by whether a provider conducted an HbA1c test on a patient with diabetes has relatively good … is a strong correlation between test scores and future performance, the test would be said to have good

57. What Is Patient Experience? | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/cahps/about-cahps/patient-experience/index.html
    September 01, 2023 - when they seek and receive care, such as getting timely appointments, easy access to information, and good … substantial evidence points to a positive association between various aspects of patient experience, such as good

58. Debrief Example Audio Transcript/Facilitator Notes - Implementation Guide | Agency for Healthcare Research and Quality
    www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k-debrief-fac-notes.html
    May 01, 2017 - I know how challenging it can be sometimes to find new and relevant topics for QI studies, and the good … There are immediate benefits of doing a good debrief, like ensuring that our problems get fixed before … The quick wins that you get from doing a good debrief can really help build momentum for implementing … Slide 2: Problem Statement Any good quality improvement project needs to start out with what we call … Tables are great, but graphs really paint a good, easy-to-understand picture.

59. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - Dale Shaller, MPA, Principal, Shaller Consulting Group Dale Shaller Shaller (opening), Slide 1 Good … So, we added the question on what people look for, because it turned out that was a very good warm-up … So, on average, balance is really good. Next slide please, Bria. … Mark Schlesinger That's a good question. … Mark Schlesinger Good question. We don't know much about their literal insurance coverage.

60. Slide 1
    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
    January 20, 2006 - The leveled approach is not set in stone Some tools can be reinforced at multiple levels It is also good … Coaching Situational Awareness Using the 3 I’s Consider Emily, a team member who may not exhibit very good … ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 30 Tying It All Together A good … displays: Leadership Mutual Support Situational Awareness Communication This positively reinforces good