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61. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - Good afternoon. This is Caren Ginsberg. … Rachel Grob Grob, Slide 10 Good afternoon, everybody. … It’s really good. … This made me feel good. … Yeah, that’s a really good question.

62. Long COVID is a Case Study of Our Fractured Healthcare System | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/news/blog/ahrqviews/long-covid.html
    March 01, 2023 - Identifying and treating Long COVID is complex, which is precisely why the condition is a good case study … “You’re on your own; good luck!” is a lousy way to run a healthcare system.

63. Tip 3. Make It Easy to Skim Your Health Care Quality Report | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/resources/writing/tip3.html
    May 01, 2015 - Here are tips for creating good lists: Construct each item on a list using parallel language. … Topics Additional Tips for Designing Web Reports Also in "Tips on Writing a Quality Report" Why Good

64. AHRQ Safety Program for Perinatal Care: Be a Partner in Your Care (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
    May 01, 2017 - This is a good time to ask your questions. The time the doctor visits may vary from day to day.

65. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - Before the visit: It is a good idea to gather your decision aids. … Even good readers have trouble navigating the health care system when they are sick, scared, or in pain … The good news is teach-back can be done in as little as 1 to 2 minutes. … Follow these three steps: Step 1: Say, "I must have not done a good job explaining. … Also consider using teach-back as a good technique to expose any cultural misunderstandings.

66. RED Lowering Hospital Readmissions and Improving Patient Satisfaction at Euclid Hospital in Ohio | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/news/newsroom/case-studies/201415.html
    September 01, 2014 - "We saw really good results with RED," says Vickie Gardner, R.N., Euclid Hospital's Coordinator for Nursing … "RED gave us a really good starting point" on reworking the discharge process, Ms. Gardner says.

67. 5 Tk1 T1-Background Final (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK1_T1-Background_final.pdf
    October 01, 2016 - • Antibiograms are a good way to detect changes in resistance patterns.

68. Evaluating the Cost-Effectiveness of a Quality Reporting Project | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/assess/what-you-evaluate/cost-effectiveness.html
    November 01, 2018 - Quality Reporting Project Report sponsors often want to know whether the reporting project was a good

69. Section 1, Table 1. Definitions of Three Levels of Medical Complexity (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-141-section-1-table-1.pdf
    June 28, 2017 - conditions are commonly lifelong but can be episodic with defect, asthma, depression, periods of good

70. Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    February 10, 2011 - This is a good time to ask your questions. The time the doctor visits may vary from day to day.

71. Toolkit To Educate and Engage Residents and Family Members | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/nhguide/toolkits/educate-and-engage/index.html
    October 01, 2016 - How Taking Antibiotics When You Don't Need Them Can Cause More Harm Than Good is a handout that can be … How Taking Antibiotics When You Don't Need Them Can Cause More Harm Than Good” tool was created by the

72. Assembleteam (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
    August 24, 2012 - clear goals, make decisions using the collective input of CUSP team members, and promote and facilitate good … identify a potential physician champion at your hospital who fits these characteristics and would be a good … Can you identify a senior executive at your hospital who fits these characteristics and would be a good … ASK: Can you identify a nurse manager at your hospital who fits these characteristics and would be a good … patient safety coordinator or officer at your hospital who fits these characteristics and would be a good

73. Pediatric Medical Complexity Algorithm (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-141-fullreport.pdf
    July 01, 2017 - that identifies children with complex chronic disease (who have accessed tertiary hospital care) with good … sensitivity and good to excellent specificity when applied to either hospital discharge or Medicaid … proportion of children with complex chronic disease in Medicaid claims and hospital discharge data with good … sensitivity and good to excellent specificity. … sensitivity and good to excellent specificity when applied to either hospital discharge or Medicaid

74. Key Driver 4: Create and Support High Functioning Care Teams to Deliver High-Quality Evidence-Based Care | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
    November 01, 2018 - Optimize care team communication Working well as a team requires good communication, which can take … colleagues informed and involved in changes to their workflow or responsibilities is fundamental to good

75. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/talkingquality/translate/scores/combine-measures.html
    September 01, 2019 - This approach highlights variation in the scores and communicates that good diabetes care involves multiple … For someone having a baby, the hospital's overall score may not reflect how good the childbirth experience

76. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - (E1) (Poor, Fair, Good, Very Good, Excellent)* Please give your work area/unit in this hospital an … (E1) (Excellent, Very Good, Acceptable, Poor, Failing) 66% 77% -11% Major change in wording and … (A17R) Our procedures and systems are good at preventing errors from happening. … (E1) (Poor, Fair, Good, Very Good, Excellent)* Please give your work area/unit in this hospital … (E1) (Excellent, Very Good, Acceptable, Poor, Failing) 66% 77% -11% +/- 4% [-15% to -7%] Major

77. Chapter 3: Getting Patients Excited About Crossing the Bridge | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/ncepcr/tools/obesity/obpcp3.html
    May 01, 2014 - Sample Punch Card Nobody likes to be told to do something because it is "good for them … allowing them to commit to a change by having them verbally describe their reasons why the change is good … What would be good things about attaining a healthier weight? … This 5:26 minute video provides a good short overview from Dartmouth University defining the five principles

78. Section 6-B, PMCoE PICU Expert Workgroup and Leadership Team Roster (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-199-section-6-b-pmcoe-picu-expert-workgroup.pdf
    September 18, 2014 - Team avoided putting a threshold since they did not have a good answer for this. … “Patient admitted to the PICU and there at least 24 hours” (Clarification – Measure Description) Good … Concerns) Team wanted to add something to address why patients have longer stays but there was not good

79. Section 6-B, Expert Workgroup Roster and Materials (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-200-section-6-b-expert-workgroup.pdf
    September 18, 2014 - Team avoided putting a threshold since they did not have a good answer for this. … “Patient admitted to the PICU and there at least 24 hours” (Clarification – Measure Description) Good … Concerns) Team wanted to add something to address why patients have longer stays but there was not good

80. PMCoE PICU Expert Work Group and Leadership Team Roster (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-203-section-6-b-workgroup.pdf
    September 18, 2014 - Team avoided putting a threshold since they did not have a good answer for this. … “Patient admitted to the PICU and there at least 24 hours” (Clarification – Measure Description) Good … Concerns) Team wanted to add something to address why patients have longer stays but there was not good