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81. 2016 AHRQ Nursing Home Survey on Patient Safety Culture Part II (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2016/nhsurv16-pt2.pdf
    January 01, 2016 - 63% 59% 60% 53% 5 - Excellent 27% 22% 26% 29% 4 - Very Good 36% 37% 35% 24% 3 - Good 24% 27% 26% … 57% 64% 5 - Excellent 22% 28% 4 - Very Good 35% 36% 3 - Good 28% 24% 2 - Fair 12% 10% 1 - … 60% 58% 5 - Excellent 25% 22% 4 - Very Good 35% 36% 3 - Good 26% 27% 2 - Fair 11% 13% 1 - … 59% 57% 66% 58% 5 - Excellent 23% 21% 34% 21% 4 - Very Good 36% 36% 32% 37% 3 - Good 27% 29% 23% … 63% 58% 52% 5 - Excellent 27% 23% 20% 4 - Very Good 36% 35% 32% 3 - Good 25% 27% 33% 2 - Fair

82. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2020 User Database Report Part II (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-ii-sops-asc-database-report.pdf
    January 01, 2020 - Within this facility, we do a good job communicating information that affects patient care. … 86% 88% 86% 84% Excellent 54% 55% 54% 49% Very good 33% 33% 33% 35% Good 11% 9% 11% 12% Fair … Within this facility, we do a good job communicating information that affects patient care. … 84% 85% 87% 86% Excellent 52% 49% 55% 52% Very good 32% 36% 32% 34% Good 14% 11% 9% 11% Fair … 93% 85% 82% 87% Excellent 67% 49% 45% 55% Very good 26% 35% 37% 32% Good 5% 12% 13% 10% Fair

83. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I-rev0921.pdf
    January 01, 2020 - Good Fair 1% Poor G1b. … Effective Is based on scientific knowledge. 71% Positive Excellent Very good Good Fair 1% Poor … Timely Minimizes waits and potentially harmful delays. 56% Positive Excellent Very good Good Fair … Good Fair 2% Poor G1e. … 68% Positive Excellent Very good Good Fair 1% Poor Note: Percentages indicate the database average

84. Team Check-up Tool | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cusp/toolkit/team-checkup.html
    December 01, 2012 - can list the number of days between incidents on the unit.           5 There are good … We have had ownership from staff members in this unit.           2 We have had good … ownership from physician staff in this unit.           3 We have had good ownership

85. Surveys on Patient Safety Culture (SOPS®) Medical Office Survey: 2022 User Database Report Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2022-mosops-database-report-part-I.pdf
    January 01, 2022 - Excellent Very Good Good Fair Poor Note: Chart totals may not add to 100% due to rounding. … Good Fair Poor G1b. … Effective Is based on scientific knowledge. 71% Positive Excellent Very good Good Fair Poor … Good Fair Poor G1e. … , Very good, Excellent).

86. Identifying Delirium (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/identifying-delirium.pdf
    June 01, 2021 - activity during day CORRECT SENSORY DEFICITS • Eyeglasses • Hearing aids • Pain management • Good … PREVENT DEHYDRATION • Small sips of water throughout the day • Encourage good nutrition—supplement

87. Identifying Delirium: ABCs of Identification_4x6 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/poster-4x6-delirium.pdf
    June 01, 2021 - CORRECT SENSORY DEFICITS • Eyeglasses • Hearing aids • Pain management • Good lighting 4. … PREVENT DEHYDRATION • Small sips of water throughout the day • Encourage good nutrition—supplement

88. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part II (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
    January 01, 2023 - (Item A7) 94% 96% 95% 96% 94% Within this facility, we do a good job communicating information that … (Item F1) Excellent or Very good 89% 87% 86% 85% 83% Excellent 56% 58% 57% 55% 49% Very good … 59% 52% 48% 58% 54% 60% 48% 52% Very good 29% 29% 31% 36% 29% 33% 27% 33% 32% Good 10% 9% 12% 12% … 42% 48% 41% 50% Very good 29% 17% 38% 19% 25% 37% 35% 32% 35% Good 9% 2% 7% 3% 6% 16% 13% 18% 13% … (Item F1) Excellent or Very good 93% 83% 82% 89% Excellent 71% 50% 46% 65% Very good 22% 33%

89. AHRQ Safety Program for Perinatal Care: Team Check-Up Tool (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/team-checkup-tool.docx
    May 01, 2017 - team members can list the number of days between incidents on the unit. 5 There are good … Strongly Agree 1 We have had ownership from staff members on this unit. 2 We have had good … ownership from physician staff on this unit. 3 We have had good ownership from nursing

90. Remember C.A.U.T.I. to Prevent CAUTI (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/prevent/infographic.pdf
    March 01, 2017 - Indwelling Urinary Catheter U Use Regular Assessments Insert new urinary catheters only where there is a good … Use the smallest catheter size that will allow good drainage for the resident. … Remove the catheter if there is no good indication for it. (See below.)

91. NAA National Webinar, February 2025: Establishing Psychological Safety for Healthcare Workers (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/psychological-safety-slides.pdf
    March 18, 2025 - exposure to Positive WalkRounds (PosWR) in their work setting • 1st quartile reported a higher % of good … patient safety norms, good readiness to engage inf QI, good leadership accessibility and feedback … behavior, good teamwork norms, and good work-life balance norms Sexton B, et al. (2021). … stake and why it matters Demonstrate Situational Humility • Acknowledge gaps Practice Inquiry • Ask good

92. SOPS® Workplace Safety Supplemental Items for Nursing Homes (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-items-english.docx
    September 01, 2024 - There are good procedures to protect staff from contagious diseases, body fluids, or hazardous materials … Equipment and assistive devices are in good working condition when needed to help move, transfer, or … There are good procedures to keep staff safe from inappropriate resident behavior 1 2 3 4 5 9 … Poor ▼ Fair ▼ Good ▼ Very good ▼ Excellent ▼ 1 2 3 4 5 Background Questions 1.

93. AHRQ Hospital Survey on Patient Safety Culture: Items and Dimensions (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
    June 02, 2025 - My supervisor/manager says a good word when he/she sees a job done according to established patient … Our procedures and systems are good at preventing errors from happening. A10. … There is good cooperation among hospital units that need to work together. F10. … (negatively worded) Patient Safety Grade (Excellent, Very Good, Acceptable, Poor, Failing) E1.

94. Medical Office SOPS: 2016 User Comparative Database Report, Part I (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/medical-office/2016-report-part-1.pdf
    January 01, 2016 - (G1A) Excellent/Very Good 71% 22.87% 0% 40% 57% 71% 89% 100% 100% 2. … (G1B) Excellent/Very Good 70% 22.07% 0% 40% 57% 71% 87% 100% 100% 3. … (G1C) Excellent/Very Good 56% 26.72% 0% 20% 38% 56% 75% 100% 100% 4. … (G1D) Excellent/Very Good 62% 24.24% 0% 30% 45% 62% 80% 100% 100% 5. … (G1E) Excellent/Very Good 83% 16.36% 0% 61% 74% 85% 100% 100% 100% 6.

95. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
    April 13, 2016 - strategy6q-custservice-standards.html We hired a special group of customer service professionals—they understood what good … service meant to members Hiring to a Team Culture: Medical background or experience is good, … be perfect We hired a special group of customer service professionals—they understood what good … Improvement Guide) We hired a special group of customer service professionals—they understood what good

96. You Can Quit Smoking - Pocket Card | Agency for Healthcare Research and Quality
    www.ahrq.gov/prevention/guidelines/tobacco/clinicians/tearsheets/card.html
    September 01, 2012 - Stay Quit Quit for good You Can Quit Smoking U.S.

97. 6 Tk1 T1-Talking With Residents Final (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T1-Talking_with_Residents_Final.pdf
    October 01, 2016 - However, watchful waiting is a good way to make sure that you avoid the risks of antibiotics when they … • Unneeded antibiotics can do more harm than good. … – You have lots of bacteria in your body; some are good, and some are bad. … Good bacteria protect your body from bad bacteria. Antibiotics destroy all bacteria, good or bad. … Killing good bacteria can leave you vulnerable for other bad bacteria to infect you. C.

98. 6 Tk1 T2-Talking With Residents Family Members Final (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T2-Talking_with_Residents_Family_Members_Final.docx
    October 01, 2016 - People have lots of bacteria in their bodies; some are good, and some are bad. … Good bacteria protect the body from bad bacteria. Antibiotics destroy all bacteria, good or bad. … Killing good bacteria can leave a person vulnerable for other bad bacteria to cause an infection. … C. diff is a type of bad bacteria that can infect people when their good bacteria can’t fight as hard … But, when your family member takes an antibiotic, it can kill off the good bacteria and let C. diff grow

99. Communicating With Patients and Families About Antibiotic Decisions – Facilitator Guide (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-guide.docx
    September 01, 2022 - Effective communication and good relationships with patients have been more consistently associated with … – Response SAY: A healthcare practitioner can respond to this comment by emphasizing that it is good … that the patient does not need antibiotics and by explaining why that is good. … The good news is that this time, you have a virus, and antibiotics don’t fight viruses. … For both clinical scenarios, after discussing why antibiotics are not necessary, why it is good that

100. 2024 Results for the AHRQ Surveys on Patient Safety Culture (SOPS) Workplace Safety Supplemental Items for Hospitals Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-appendix.pdf
     January 01, 2024 - 21% Very Good 35% 34% 33% 30% 29% 31% Good 27% 29% 28% 29% 31% 30% Fair 9% 13% 11% 15% 14% 14% … (Item WPH1) Excellent or Very Good 53% 59% 59% 55% Excellent 23% 24% 26% 23% Very Good 31% … (Item WPH1) Excellent or Very Good 50% 55% 60% Excellent 22% 23% 24% Very Good 28% 32% 36% … (Item WPH1) Excellent or Very Good 24% 23% 65% Excellent 8% 6% 28% Very Good 15% 17% 37% … (Item WPH1) Excellent or Very Good 53% 64% Excellent 22% 29% Very Good 32% 35% Good 30% 27%