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61. Sustaining-Change-Transcript (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/sustaining-change-transcript.docx
    April 14, 2015 - Then there's a good number, about 1 in 8 or so, 1 in 7, that are not feeling ready. Good. … Good. A lot of good evidence. Good. Again, just be honest. This is all anonymous. … Good. A good amount of confidence and then some uncertainty. Very good. … Good. Next slide. … This is looking good.

62. Hospital Survey on Patient Safety Culture: Background and Information for Translators (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
    September 01, 2009 - (More about this item: “Says a good word” means “praises staff.”) B2. … “Shortcuts” also implies that this is not good, not safe for patients.) B4. … Our procedures and systems are good at preventing errors from happening. A10. … (negatively worded) (More about this item: It is because of good luck or good fortune that more mistakes … There is good cooperation among hospital units that need to work together. F10.

63. Improving Patient Safety in Long-Term Care Facilities, Module 2 (pdf file)
    www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
    June 01, 2012 - So being a good team member and helping others to be good team members are also important when it comes … Good communication skills help team members work with others toward the goals they share for good resident … So being a good team member and helping others to be good team members are also important when it comes … Good communication skills help team members work with others toward the goals they share for good resident … Good communication is part of a safe environment. Good communication is a skill you can learn.

64. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
    January 01, 2023 - (Item E2) Excellent or Very Good 61% 50% Excellent 25% 18% Very Good 36% 32% Good 27% 29% Fair … (Item E2) Excellent or Very Good 45% 58% Excellent 13% 24% Very Good 32% 34% Good 31% 27% Fair … Very Good 39% 34% 35% 38% 32% 21% 31% Good 20% 28% 24% 28% 30% 35% 34% Fair 8% 7% 18% 16% 16% … (Item E2) Excellent or Very Good 52% 61% Excellent 19% 27% Very Good 33% 34% Good 28% 26% Fair … (Item E2) Excellent or Very Good 57% 51% 51% Excellent 22% 22% 19% Very Good 34% 29% 32% Good

65. Tool: Formative Feedback | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/feedback.html
    June 01, 2023 - All of us benefit from knowing that we've done a good job and that others have recognized it. … Considerate— Be considerate of team members' feelings when delivering feedback and remember to praise good … Assess whether the feedback observed in the video was consistent with the principles of good feedback … Assess whether the feedback observed in the video was consistent with the principles of good feedback … Assess whether the feedback observed in the video was consistent with the principles of good feedback

66. Elements of Access to Health Care: Services | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/findings/nhqrdr/chartbooks/access/elements2.html
    June 01, 2018 - , by perceived health status and ethnicity, 2003-20 Left Chart: Year Excellent / Very Good … / Good Fair / Poor 2003 9.4 25.2 2004 9.2 26.2 2005 9.5 27.2 2006 … 2013, there were no statistically significant changes among people with fair/poor or excellent/very good … /good perceived health status in the percentage of people who were unable to get or delayed in getting … , or good.

67. Session 1 | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess1.html
    October 01, 2014 - So being a good team member and helping others to be good team members are also important when it comes … Good communication skills help team members work with others toward the goals they share for good resident … An experienced care team has seen sick people get well with good care. … Good communication is part of a safe environment. Good communication is a skill you can learn. … What gets in the way of good communication? People may be afraid to speak up.

68. Assess-Resident-Uti-Facilitator-Guide (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/assess-resident-UTI-facilitator-guide.docx
    June 01, 2021 - Also a good choice. … Good choice. … As you might have guessed, this is also a good choice. … Urine in the drainage bag becomes a good place for bacteria to grow. … Encouraging oral fluids is good supportive care.

69. Emergency Department and Catheter Insertion | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
    December 01, 2017 - Good morning, everyone. … for patients or not as good for patients. … Is it going to be good for them? … Who – if I decide that a catheter is warranted, is it good for me, is it good for the patient? … There’s a bunch of really good aspects to that tool that may give you a very good sense of what’s going

70. Ed-Catheter-Insertions-Transcript (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.doc
    September 10, 2013 - Good morning, everyone. … for patients or not as good for patients. … Is it going to be good for them? … Who – if I decide that a catheter is warranted, is it good for me, is it good for the patient? … There’s a bunch of really good aspects to that tool that may give you a very good sense of what’s going

71. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part II (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-II-SOPS-ASC-DatabaseReport.pdf
    December 01, 2021 - 91% 89% 87% 85% Excellent 57% 59% 57% 54% Very Good 34% 30% 30% 32% Good 7% 8% 10% 11% Fair … 87% 86% 88% 88% Excellent 62% 53% 58% 54% Very Good 25% 33% 30% 34% Good 10% 11% 9% 9% Fair … 90% 98% 83% 94% 94% 85% 85% 82% 84% Excellent 63% 78% 49% 54% 74% 46% 51% 48% 52% Very Good 26% … 20% 34% 40% 20% 39% 33% 34% 32% Good 7% 2% 15% 6% 6% 11% 12% 13% 13% Fair 2% 0% 2% 0% 0% 4% 3% 4% … 94% 87% 84% 90% Excellent 68% 52% 50% 65% Very Good 26% 35% 35% 25% Good 4% 10% 12% 9% Fair

72. SOPS Medical Office Survey (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
    January 01, 2023 - In this office, there is a good working relationship between staff and providers 1 2 3 4 5 9 … We have good procedures for checking that work in this office was done correctly 1 2 3 4 5 9 … Our office processes are good at preventing mistakes that could affect patients 1 2 3 4 5 9 … Poor ▼ Fair ▼ Good ▼ Very good ▼ Excellent ▼ a. … Poor ▼ Fair ▼ Good ▼ Very good ▼ Excellent ▼ 1 2 3 4 5 Background Questions

73. 2013 Child Core Set Measure Retirement Process Summary of SNAC Scoring: Round II – Final Scoring (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/measure_retirement/supplemental-materials/supplementaldoc3.pdf
    September 01, 2014 - When combined with frequency of prenatal care, seems to be a good process measure for a 'good start … When combined with frequency of prenatal care, seems to be a good process measure for a 'good start … Reliability good; no validity. … As is this is not a good measure, there are many instances that going to the ED is good quality of … Good evidence and performance fairly good for within 30 days.

74. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - 1( OFTEN 2( SOMETIMES 3( RARELY 4( NEVER [HAND R SHOWCARD 5: EXCELLENT/VERY GOOD/GOOD/FAIR/POOR] … In general, how would you rate your overall health – excellent, very good, good, fair, or poor? … 1( EXCELLENT 2( VERY GOOD 3( GOOD 4( FAIR 5( POOR [HAND R SHOWCARD 6: 0-10] These next questions … Probably Yes Definitely Yes Showcard #3 Often Sometimes Rarely Never Showcard #4 Excellent Very Good … Good Fair Poor Showcard #5 10 Best possible 9 8

75. 2025 AHRQ Surveys on Patient Safety Culture® (SOPS®) Nursing Home Survey Version 2.0 Pilot Test Results: Appendix—Results by Respondent Characteristics (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025-nursing-home-20-pilot-test-results-appendix.pdf
    January 01, 2025 - 36% 18% Very Good 43% 44% 31% 42% 41% 40% 36% Good 17% 32% 26% 19% 15% 20% 36% Fair 5% 0% 14% … (Item C2) 78% 79% 80% 86% My supervisor provides positive feedback when staff have done a good job … (Item E2) Excellent or Very Good 58% 63% 72% 68% Excellent 28% 24% 34% 25% Very Good 30% … (Item E2) Excellent or Very Good 66% 57% 62% Excellent 27% 21% 25% Very Good 39% 36% 36% Good … Good 37% 38% 33% 48% 35% Good 20% 21% 28% 25% 31% Fair 10% 8% 14% 7% 9% Poor 3% 2% 2% 1% 1% Note

76. Communicating With Patients and Families About Antibiotic Decisions (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-one-pager.pdf
    September 01, 2022 - “The good news is your lungs sound clear and you are not wheezing. … Patients want something that will make them FEEL BETTER1-3 • Say: “The good news is that you do … The good news is that we can discuss other options that can help you feel better.

77. Creating and Using User Personas (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/jeff-rabkin.pdf
    June 02, 2025 - Keep it real.n LaToya is a good neighbor and a loyal friend. … She·s detailed enough to keep t rack of her money, intelligent enough to make good decisions and kind … She's detailed enough to keep track of her money, intelligent enough to make good decisions and kind … She's been b lessed wi th good health, which she'll tell you is because she avoids doctors.

78. Creating and Using User Personas (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Jeff_Rabkin.pdf
    June 02, 2025 - Keep it real.n LaToya is a good neighbor and a loyal friend. … She·s detailed enough to keep t rack of her money, intelligent enough to make good decisions and kind … She's detailed enough to keep track of her money, intelligent enough to make good decisions and kind … She's been b lessed wi th good health, which she'll tell you is because she avoids doctors.

79. Video-Transcript-Spanish (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/video-transcript-spanish.docx
    June 02, 2025 - KM: That sounds good. I’ve liked the services this nursing home provides. … Good morning, Ms. Matthews. Así es. Buenos días, Sra. Matthews. KM: Good morning. … And it can’t be good for her. … It’s not a good idea to leave them in for a long period of time. … And I thought you set a good time for the meeting, Barry.

80. Video-Transcript-Spanish (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/video-transcript-spanish.docx
    June 02, 2025 - KM: That sounds good. I’ve liked the services this nursing home provides. … Good morning, Ms. Matthews. Así es. Buenos días, Sra. Matthews. KM: Good morning. … And it can’t be good for her. … It’s not a good idea to leave them in for a long period of time. … And I thought you set a good time for the meeting, Barry.