-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
December 22, 2017 - Our procedures and systems are good at preventing errors from
happening .......................... … My supervisor/manager says a good word when he/she sees a job
done according to established patient …
A
Excellent
B
Very Good
C
Acceptable
D
Poor
E
Failing
SECTION F: Your … There is good cooperation among hospital units that need to work
together ........................
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-3/share-tool3.pdf
April 01, 2014 - for Health Care Providers (Workshop Curriculum: Tool 3)
Communication barriers get in the way of
good … Offering a qualified
medical interpreter, free of
charge, and having translated
written materials is a good … If a patient chooses to use a family
member or friend as an interpreter,
it’s a good idea to use your … Patients: A Reference
Guide for Health Care Providers (Workshop Curriculum: Tool 3)
Set the stage for good
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/use-roll-ups-20111001-transcript.pdf
July 10, 2011 - First of all, a good composite will have statistical integrity. … weights that you get to each of these
components and you may be able to come up with weights that do a good … have on average, but those might not tailor to the specific needs of somebody who’s
interested in how good … composites are only valuable if an
organization has the expertise and resources to invest in constructing good
-
talkingquality.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - 1
Excellent
2
Very good
3
Good
4
Fair
5
Poor
32. … 1
Excellent
2
Very good
3
Good
4
Fair
5
Poor
31. … Have a good (day/evening).
-
talkingquality.ahrq.gov/cahps/about-cahps/patient-experience/index.html
September 01, 2023 - when they seek and receive care, such as getting timely appointments, easy access to information, and good … substantial evidence points to a positive association between various aspects of patient experience, such as good
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
January 01, 2017 - Dale Shaller, MPA, Principal, Shaller Consulting Group
Dale Shaller
Shaller (opening), Slide 1
Good … So, we added the question on what people look for, because it turned out that was a very good warm-up … So, on average,
balance is really good. Next slide please, Bria. … Mark Schlesinger
That's a good question. … Mark Schlesinger
Good question. We don't know much about their literal insurance coverage.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - Larry Morrissey
Carla, we felt that giving patients a good experience was really central to the mission … success as a business, we also recognized that it was critical to
that success because if patients had a good … of our business if we want to do well with things, we measure them and make sure that
we’re doing a good … Larry Morrissey
Well an example that we felt was real important is good communication surrounding the
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - experience encompasses the range of interactions patients have with the
health care system, including:
Good
-
talkingquality.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
September 01, 2019 - Generate possible questions you may be asked and craft good answers to those questions. … Either have good answers to questions or know when to slide out from under a question that doesn’t have … a good answer.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - We all have received a disorganized message at least once, sent with good intentions.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/casalino/casalino.ppt
February 16, 2011 - is this a good thing? … P4P, public reporting, “shared savings”) measures had better be good
18
Examples of research questions
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
January 01, 2023 - 11%
Good
3%
Fair
1%
Poor
Note: Chart totals may not add to 100% due to rounding. … (Item C3) 92%
We are good at changing processes to make sure the same patient
safety problems don’t … (Item A7)
95%
Within this facility, we do a good job communicating information
that affects patient … (Item F1)
54%
31%
11%
3% 1%
0%
20%
40%
60%
80%
100%
Excellent Very good Good Fair Poor
85% … , Very good, Excellent).
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/2-why-improve/cahps-section-2-why-improve-patient-experience.pdf
May 01, 2017 - But good patient experience also is
associated with important clinical processes and outcomes. … Improving Patient Experience
Patient experience is correlated with key financial indicators, making it good … For example:
Good patient experience is associated with lower medical malpractice risk.12, 13 A … 2009 study found that for each drop in patient-reported scores along a five-step
scale of “very good
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
September 01, 2015 - 1 Excellent
2 Very Good
3 Good
4 Fair
5 Poor
31. … 1 Excellent
2 Very Good
3 Good
4 Fair
5 Poor
32. What is your child’s age?
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - [Excellent/Very
Good/Good/Fair/Poor]
In general, how would you
rate your overall health? … [Excellent/Very
Good/Good/Fair/Poor]
No change.
24 27
In general, how would you
rate your overall … [Excellent/Very
Good/Good/Fair/Poor]
In general, how would you
rate your overall mental or
emotional … [Excellent/Very
Good/Good/Fair/Poor]
No change.
25 28
What is your age?
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
January 01, 2022 - rating of unit/work area
67%
of respondents
rated their
unit/work area
“Excellent” or
“Very Good … ”
29%
Excellent
37%
Very
Good
23%
Good
8%
Fair
2%
Poor
Notes: 1) Percentages indicate
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
April 10, 2006 - Good coaches are like that. … Good feedback is two way. … They are good listeners, and they're open minded. They provide feedback and encourage feedback. … Good coaches easily form bonds with others. … A good rule of thumb is that whenever you feel in over your head, you are.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-teach-back-inpatient-medical-guide.pdf
August 31, 2023 - She is not
interrupted, and the team displays attention with good eye contact:
• I am Concerned.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/debrief-emergency-dept-guide.pdf
August 31, 2023 - • Pharmacist Mario and Nurse Chris communicated clearly about medications given, so there was
good
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
May 31, 2023 - Team:
Shift:
Rating Scale Please 1 = Very Poor
comment if 1 or 2. 2 = Poor
3 = Acceptable
4 = Good