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talkingquality.ahrq.gov/teamstepps-program/resources/additional/good-teamwork.html
July 01, 2023 - Home
TeamSTEPPS Program
Tools and Resources
Additional Videos
Good … Monitoring (Subacute Care)
Debrief in Emergency Department
Feedback (Long-Term Care)
Good … TeamSTEPPS Training
Research/Evidence Base
TeamSTEPPS Additional Video: Good … Teamwork in Office-Based Care (3:33)
Good teamwork helps office staff get to the bottom of questions … https://www.ahrq.gov/teamstepps-program/resources/additional/good-teamwork.html
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talkingquality.ahrq.gov/talkingquality/resources/writing/good-writing.html
July 01, 2011 - Also in "Tips on Writing a Quality Report"
Why Good Writing Matters
Tip 1. … https://www.ahrq.gov/talkingquality/resources/writing/good-writing.html
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talkingquality.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - selecting measures to include in your report, you need to consider two issues:
Whether the measures are "good … Are the Measures Good? … The easiest way to determine whether a measure is good is to confirm that it has been endorsed by the … Once you’ve determined that the measures you are considering are objectively good measures, you next … Survey-based measures of patient experience are a good example of measures that are easy to understand
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talkingquality.ahrq.gov/talkingquality/resources/design/index.html
September 01, 2019 - Tips on Designing a Health Care Quality Report for Consumers
It takes good … design as well as good writing to create a clear and effective consumer report on quality. … To create a good design, you'll need to apply some basic design principles, work effectively with your
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-course-evaluation-form.pdf
June 01, 2023 - _____________
Rating Scale (circle 1)
1 = Poor, inadequate, did not meet,
ineffective
2 = Good … 3 = Excellent, more than adequate,
exceeded, very effective
Introduction
Instructor Name: Poor Good … 1 2 3
Comments:
Module 1: Communication
Instructor Name: Poor Good Excellent
To what extent … TeamSTEPPS Training Evaluation Form 3
Module 2: Team Leadership
Instructor Name: Poor Good … TeamSTEPPS Training Evaluation Form 4
Module 4: Mutual Support
Instructor Name: Poor Good
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Excellent or Very Good 68% 68% 66%
Excellent 33% 31% 29%
Very Good 35% 37% 37%
Good 26% 25% 27% … Excellent or Very Good 64% 64% 66%
Excellent 26% 26% 29%
Very Good 38% 38% 37%
Good 28% 27% 26% … Excellent or Very Good 57% 58% 58%
Excellent 24% 22% 22%
Very Good 34% 35% 36%
Good 30% 29% 30% … Excellent or Very Good 51% 53% 52%
Excellent 21% 20% 20%
Very Good 30% 34% 32%
Good 32% 31% 31% … or Very Good” due to rounding.
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talkingquality.ahrq.gov/teamstepps/officebasedcare/videos.html
November 01, 2018 - Good Teamwork: Communication Video ( Download compressed video , 327.5 MB). … Good Teamwork: Leadership Video ( Download compressed video , 88 MB). … Good Teamwork: Situation Monitoring Video ( Download compressed video , 56 MB). … Good Teamwork: Mutual Support Video ( Download compressed video , 96 MB).
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/6_TK1_T3-Resident_Information_Sheet_Antibiotic-Resistant_Bacteria_Final.pdf
October 01, 2016 - Some
bacteria are good, and some are bad. Good bacteria help protect your body from bad bacteria. … Good bacteria and your immune system are usually effective at
keeping antibiotic-resistant bacteria … infection can occur when the
antibiotic-resistant bacteria grow quickly and are not controlled by your good … Taking antibiotics for something else may kill off your good
bacteria and this increases your risk of … developing an infection from the resistant bacteria, so
there should always be a very good reason for
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talkingquality.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - "Shortcuts" also implies that this is not good, not safe for patients .)
B4. … Our procedures and systems are good at preventing errors from happening.
A10. … (negatively worded) ( More about this item: It is because of good luck or good fortune that more mistakes … There is good cooperation among hospital units that need to work together.
F10. … Patient Safety Grade
(Excellent, Very Good, Acceptable, Poor, Failing)
E1.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
January 01, 2023 - Rating on Resident Safety
54%
of respondents
rated their nursing
home
“Excellent” or
“Very Good … ”
21%
Excellent
33%
Very
Good
28%
Good
15%
Fair
3%
Poor
Note: Percentages
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
January 01, 2018 - of 2,011 total respondents
Management Skills 73%
Communication 35%
Incoming Communication 22%
• Good … listener 14%
• Takes feedback/input from others 4%
Outgoing Communication 15%
• Good communications … Jim Collins, a leadership professor and author of “Good to Great” — arguably one of the
most important … Interestingly enough, the survey showed that “incoming
communication” — being a good listener and taking … Indeed, 14 percent of respondents cited being good at receiving communication from
others as the single
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
January 01, 2023 - (Item E2)
Excellent or Very Good 61% 50%
Excellent 25% 18%
Very Good 36% 32%
Good 27% 29%
Fair … (Item E2)
Excellent or Very Good 45% 58%
Excellent 13% 24%
Very Good 32% 34%
Good 31% 27%
Fair … Very Good 39% 34% 35% 38% 32% 21% 31%
Good 20% 28% 24% 28% 30% 35% 34%
Fair 8% 7% 18% 16% 16% … (Item E2)
Excellent or Very Good 52% 61%
Excellent 19% 27%
Very Good 33% 34%
Good 28% 26%
Fair … (Item E2)
Excellent or Very Good 57% 51% 51%
Excellent 22% 22% 19%
Very Good 34% 29% 32%
Good
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/teamcheckup.doc
August 07, 2012 - team members can list the number of days between incidents on the unit.
5
There are good … Strongly
Agree
1
We have had ownership from staff members in this unit.
2
We have had good … ownership from physician staff in this unit.
3
We have had good ownership from nursing
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
March 09, 2007 - 1( OFTEN
2( SOMETIMES
3( RARELY
4( NEVER
[HAND R SHOWCARD 5: EXCELLENT/VERY GOOD/GOOD/FAIR/POOR] … In general, how would you rate your overall health – excellent, very good, good, fair, or poor? … 1( EXCELLENT
2( VERY GOOD
3( GOOD
4( FAIR
5( POOR
[HAND R SHOWCARD 6: 0-10]
These next questions … Probably Yes
Definitely Yes
Showcard #3
Often
Sometimes
Rarely
Never
Showcard #4
Excellent
Very Good … Good
Fair
Poor
Showcard #5
10
Best possible
9
8
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talkingquality.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysets_slides.html
July 01, 2013 - Practice Characteristics Membership in set "good access" Third next appointment = 0 day Fully in, = 1 … Slide 43 Necessary and Sufficient
Necessary Condition must be present for a good outcome. … Having the condition does not guarantee a good outcome, can still have a bad outcome. … Sufficient Condition(s) alone or in combination will result in a good outcome. … care manager, have good provider buy-in, plus a good care manager OR Be owned by a PO Owned practice
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
January 01, 2019 - 94% 86% 78%
Excellent 55% 54% 42%
Very good 40% 32% 36%
Good 5% 11% 16%
Fair 1% 3% 4%
Poor … The physical layout of this pharmacy supports good workflow. … 89% 88% 83% 83%
Excellent 54% 44% 58% 48%
Very good 35% 43% 25% 34%
Good 8% 10% 12% 14%
Fair … 85% 84% 92% 78%
Excellent 49% 48% 53% 47%
Very good 36% 35% 39% 31%
Good 11% 12% 6% 14%
Fair … 91% 78% 85% 79% 84% 84%
Excellent 61% 49% 44% 42% 46% 49%
Very good 31% 29% 41% 37% 38% 35%
Good
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
January 01, 2023 - (Item A7) 94% 96% 95% 96% 94%
Within this facility, we do a good job communicating
information that … (Item F1)
Excellent or Very good 89% 87% 86% 85% 83%
Excellent 56% 58% 57% 55% 49%
Very good … 59% 52% 48% 58% 54% 60% 48% 52%
Very good 29% 29% 31% 36% 29% 33% 27% 33% 32%
Good 10% 9% 12% 12% … 42% 48% 41% 50%
Very good 29% 17% 38% 19% 25% 37% 35% 32% 35%
Good 9% 2% 7% 3% 6% 16% 13% 18% 13% … (Item F1)
Excellent or Very good 93% 83% 82% 89%
Excellent 71% 50% 46% 65%
Very good 22% 33%
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talkingquality.ahrq.gov/cahps/faq/index.html
January 01, 2019 - , good, fair, poor. … Very good, good, OK, not very good, not good at all. … Excellent, very good, good, OK, not very good, not good at all. … A scale from 0 to 10, where 0 is as bad as something can be, 10 is as good as something can be, and 5 … The CAHPS surveys all ask at least one question about overall health (excellent, very good, good, fair
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar01/sl_fuzzyset.ppt
May 14, 2013 - For example, Practice A is in the set of “good team-care” (1) and Practice B is not (0) [This is a “ … is often overlooked
An example—calibrating “access”
Practice Characteristics Membership in set “good … Organizational designs for achieving high treatment trial enrollment (Weiner, Jacobs, Minasian, and Good … buy-in
Sufficient
Condition(s) alone or in combination will result in a good outcome
Can combine … buy-in, plus a good care manager OR
Be owned by a PO
Owned practice comes up sufficient because they
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
March 09, 2007 - 1 OFTEN
2 SOMETIMES
3 RARELY
4 NEVER
[HAND R SHOWCARD 5: EXCELLENT/VERY GOOD/GOOD/FAIR/POOR … In general, how would you rate your overall health – excellent, very
good, good, fair, or poor? … 1 EXCELLENT
2 VERY GOOD
3 GOOD
4 FAIR
5 POOR
[HAND R SHOWCARD 6: 0-10]
These next questions … Never
16
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
Showcard #5
Excellent
Very Good … Good
Fair
Poor
Showcard #6
17
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument