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21. Engaging-Staff-Stories-Transcript (doc file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/engaging-staff-stories-transcript.docx
    May 01, 2017 - you’ve done the whole group, everyone is a little bit surprised about the results, so, whether it’s a good … So, I can’t stress upon the fact enough that it’s a good idea to get into communication with several

22. Conflict Resolution (Transcript) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/cusp/toolkit/content-calls/conflict.html
    April 01, 2013 - I like to call the first one “conflict good.” … So it’s good that we came up with the best solution. … I’m not sure that I’m that good at being a nurse. … And that’s a really good thing to think about. … Have a good day, everyone. Thank you.

23. Situation Monitoring: Severe Hypertension (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_4-situation-monitoring-speaker-notes.pdf
    July 01, 2023 - Good afternoon, Ms. Smith. … This team demonstrated a number of good debrief habits. … They also did not explicitly talk about how to replicate good performance. … Smith had a good response of her blood pressure profile. … The team members served as good listeners to feedback and ideas for improvement.

24. Medical Office SOPS Translation Information | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/sops/international/medical-office/translators.html
    January 01, 2010 - In this office, there is a good working relationship between staff and providers. C5. … This office is good at changing office processes to make sure the same problems don't happen again. … Our office processes are good at preventing mistakes that could affect patients. ( More about this item … Overall Ratings on Quality and Patient Safety (Poor, Fair, Good, Very good, Excellent) G1. … (Poor, Fair, Good, Very good, Excellent) G2.

25. Situation Monitoring: Obstetric Hemorrhage (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring-speaker-notes.pdf
    July 01, 2023 - In these instances, huddles might be a good strategy for you to keep the team informed of changing … This team demonstrated a number of good debrief habits. … They also did not explicitly talk about how to replicate good performance. … For example, when the anesthesiologist said it was good for him to be brought in early, there wasn’t … Sonentag thanks his teammates for their good work and honest, constructive comments.

26. Situation Monitoring: Obstetric Hemorrhage - PowerPoint Presentation
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring.pptx
    July 01, 2023 - A good debrief facilitator will both acknowledge contributions and solicit input from team members who … This team demonstrated a number of good debrief habits. … They also did not explicitly talk about how to replicate good performance. … For example, when the anesthesiologist said it was good for him to be brought in early, there wasn’t … Sonentag thanks his teammates for their good work and honest, constructive comments.

27. Advice on Using Design Professionals for a Quality Report | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/resources/design/advice.html
    December 01, 2022 - Look for a good fit between what you need and the designer’s interests. … Good design results from give and take. … Helping Your Design Team Produce What You Need Within Your Budget Good design requires good teamwork

28. How To Use the Toolkit | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/tools/surgery/how-to-use.html
    December 01, 2017 - Promote Safe Surgery The toolkit has two complementary guides that should be used together and are a good … A good place to start is the two guides, as well as the instructional module titled Overview of the Improvement

29. Ambulatory Procedure/Surgery Center Survey on Patient Safety (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
    June 06, 2018 - Within this facility, we do a good job communicating information that affects patient care ........ … We are good at changing processes to make sure the same patient safety problems don’t happen again. … Poor ▼ 1 Fair ▼ 2 Good ▼ 3 Very good ▼ 4 Excellent ▼ 5 SECTION G: Communication

30. SOPS Community Pharmacy Survey Items and Composites (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
    June 19, 2018 - The physical layout of this pharmacy supports good workflow. … This pharmacy is good at preventing mistakes. C9. … (Poor, Fair, Good, Very Good, Excellent) E1.

31. Sustaining Zero CLABSIs (Transcript) | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/cusp/toolkit/content-calls/zero-clabsi.html
    April 01, 2013 - Barbara Lucas: Good afternoon, everyone, and welcome to our National CLABSI Content Call. … This is to share your journey: The good, the bad, and the ugly. … And over the years they had developed a Good Catch Program. … In our first cohort, we realized that we had not given a good roadmap as to where hospitals should be … And it sounds like they've really internalized and are using those tools to continue the good work, so

32. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
    September 01, 2020 - Communication barriers get in the way of good health care This guide offers tips for overcoming communication … Offering a qualified medical interpreter, free of charge, and having translated written materials is a good … If a patient chooses to use a family member or friend as an interpreter, it's a good idea to use your … Set the stage for good communication Shared decisionmaking helps patients take charge of their care

33. Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/TalkingQuality_Audience_Webcast_2011_05_11_Transcript.pdf
    January 01, 2011 - Good afternoon to everybody who's on the webcast. … And so we had a good start with that. … Patrick McCabe That's a good question. … Jeff Rabkin Well, yeah, that's a really good question. … That's a good question.

34. Best Practices for Promoting Mental Health and Emotional Well-Being Among Nursing Home Staff (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/nursing-home/mental-health-and-emotional-wellbeing.pdf
    March 01, 2022 - Check-In Board I feel good: Leave me alone: HELP:Some distress: I’m able to help today I may need … • Celebrate the positives of each day, such as recognizing birthdays, good work, and teamwork.

35. 20 Tips To Help Prevent Medical Errors (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/care-planning/errors/20tips/20tips.pdf
    September 01, 2011 - The good news is that wrong­site surgery is 100 percent preventable. … It is a good idea to find out why a test or treatment is needed and how it can help you. … If you have a test, do not assume that no news is good news.

36. Public Reporting of Patients’ Comments with Quality Measures: How Can We Make It Work? (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/reporting-patients-comments-transcript.pdf
    June 01, 2014 - Rachel Grob Grob, Slide 22 Good afternoon, everybody. … It's a good and robust panel. … We're trying to get a really good balance in that regard. … And those are good questions. … I think it's a very good question.

37. Resources | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/questions/resources/index.html
    November 01, 2020 - Research shows that patients who have a good relationship with their health care team receive better … Patients and families who engage with health care providers to ask good questions can help reduce the

38. Consumer Decision Points: Using Online Reports to Gauge Quality of Physician Performance (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Patrick_McCabe.pdf
    April 27, 2011 - Common denominators: ‘Low interest’ consumers/patients • In a “good place.” – Content, satisfied, connected … to their physician. – Good network of referral sources

39. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - But good patient experience also is associated with important clinical processes and outcomes. … Improving Patient Experience Patient experience is correlated with key financial indicators, making it good … For example: Good patient experience is associated with lower medical malpractice risk. 12 , 13 A … 2009 study found that for each drop in patient-reported scores along a five-step scale of "very good"

40. Additional Videos for TeamSTEPPS 3.0 | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/teamstepps-program/resources/additional/index.html
    September 01, 2023 - Monitoring (Subacute Care) Debrief in Emergency Department Feedback (Long-Term Care) Good … Good Teamwork in Office-Based Care Good teamwork helps office staff get to the bottom of questions without