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1. Why Does the Writing in a Health Care Quality Report Matter? | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/talkingquality/resources/writing/good-writing.html
   July 01, 2011 - Also in "Tips on Writing a Quality Report" Why Good Writing Matters Tip 1. … https://www.ahrq.gov/talkingquality/resources/writing/good-writing.html  

2. Tips on Designing a Health Care Quality Report for Consumers | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/talkingquality/resources/design/index.html
   September 01, 2019 - Tips on Designing a Health Care Quality Report for Consumers It takes good … design as well as good writing to create a clear and effective consumer report on quality. … To create a good design, you'll need to apply some basic design principles, work effectively with your

3. TeamSTEPPS Training Evaluation Form (pdf file)
   preventiveservices.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-course-evaluation-form.pdf
   June 01, 2023 - _____________ Rating Scale (circle 1) 1 = Poor, inadequate, did not meet, ineffective 2 = Good … 3 = Excellent, more than adequate, exceeded, very effective Introduction Instructor Name: Poor Good … 1 2 3 Comments: Module 1: Communication Instructor Name: Poor Good Excellent To what extent … TeamSTEPPS Training Evaluation Form 3 Module 2: Team Leadership Instructor Name: Poor Good … TeamSTEPPS Training Evaluation Form 4 Module 4: Mutual Support Instructor Name: Poor Good

4. AHRQ CVE Pilot Study_Hospital Final Report_11-2-2017 (pdf file)
   preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
   November 01, 2017 - Excellent or Very Good 68% 68% 66% Excellent 33% 31% 29% Very Good 35% 37% 37% Good 26% 25% 27% … Excellent or Very Good 64% 64% 66% Excellent 26% 26% 29% Very Good 38% 38% 37% Good 28% 27% 26% … Excellent or Very Good 57% 58% 58% Excellent 24% 22% 22% Very Good 34% 35% 36% Good 30% 29% 30% … Excellent or Very Good 51% 53% 52% Excellent 21% 20% 20% Very Good 30% 34% 32% Good 32% 31% 31% … or Very Good” due to rounding.

5. Tool: Formative Feedback | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/teamstepps-program/curriculum/mutual/tools/feedback.html
   June 01, 2023 - All of us benefit from knowing that we've done a good job and that others have recognized it. … Considerate— Be considerate of team members' feelings when delivering feedback and remember to praise good … Assess whether the feedback observed in the video was consistent with the principles of good feedback … Assess whether the feedback observed in the video was consistent with the principles of good feedback … Assess whether the feedback observed in the video was consistent with the principles of good feedback

6. Communicating With Patients and Families About Antibiotic Decisions (pdf file)
   preventiveservices.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-one-pager.pdf
   September 01, 2022 - “The good news is your lungs sound clear and you are not wheezing. … Patients want something that will make them FEEL BETTER1-3 • Say: “The good news is that you do … The good news is that we can discuss other options that can help you feel better.

7. SOPS Medical Office Survey (doc file)
   preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
   January 01, 2023 - In this office, there is a good working relationship between staff and providers 1 2 3 4 5 9 … We have good procedures for checking that work in this office was done correctly 1 2 3 4 5 9 … Our office processes are good at preventing mistakes that could affect patients 1 2 3 4 5 9 … Poor ▼ Fair ▼ Good ▼ Very good ▼ Excellent ▼ a. … Poor ▼ Fair ▼ Good ▼ Very good ▼ Excellent ▼ 1 2 3 4 5 Background Questions

8. Search FAQs | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/cahps/faq/index.html
   January 01, 2019 - , good, fair, poor. … Very good, good, OK, not very good, not good at all. … Excellent, very good, good, OK, not very good, not good at all. … A scale from 0 to 10, where 0 is as bad as something can be, 10 is as good as something can be, and 5 … The CAHPS surveys all ask at least one question about overall health (excellent, very good, good, fair

9. Creating and Using User Personas (pdf file)
   preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Jeff_Rabkin.pdf
   April 27, 2011 - Keep it real.n LaToya is a good neighbor and a loyal friend. … She·s detailed enough to keep t rack of her money, intelligent enough to make good decisions and kind … She's detailed enough to keep track of her money, intelligent enough to make good decisions and kind … She's been b lessed wi th good health, which she'll tell you is because she avoids doctors.

10. PowerPoint Presentation
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_6-coaching.pptx
    July 01, 2023 - Good Coach Qualities             vs.                  … What has made a good coach or a bad coach to them? … A good rule of thumb is that whenever you feel "in over your head," you are. … A good rule of thumb is that whenever you feel “in over your head,” you are. … Coach by example—be a good mentor. Do not… Coach from a distance. Coach only to problem solve.

11. PowerPoint Presentation
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_6-coaching.pptx
    July 01, 2023 - Good Coach Qualities             vs.                  … What has made a good coach or a bad coach to them? … A good rule of thumb is that whenever you feel "in over your head," you are. … A good rule of thumb is that whenever you feel “in over your head,” you are. … Coach by example—be a good mentor. Do not… Coach from a distance. Coach only to problem solve.

12. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
    October 30, 2020 - 1 Excellent 2 Very good 3 Good 4 Fair 5 Poor 26. … 1 Excellent 2 Very good 3 Good 4 Fair 5 Poor 27. What is your age?

13. Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2021 User Database Report Part II (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
    January 01, 2021 - Very Good 41% 41% 39% 37% 37% 39% 37% Good 18% 19% 22% 22% 24% 24% 26% Fair 4% 5% 8% 8% 8% 8% … (Item E1) Excellent or Very Good 67% 71% 71% 69% Excellent 28% 32% 32% 30% Very Good 39% 39% … Very Good 39% 37% 39% 41% 38% 38% Good 23% 22% 20% 19% 25% 26% Fair 7% 8% 6% 5% 10% 8% Poor 2% … (Item E1) Excellent or Very Good 67% 76% Excellent 28% 38% Very Good 39% 38% Good 22% 19% Fair … Good” due to rounding.

14. Ambulatory Surgery Center Survey on Patient Safety Culture: Composites and Items (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-items.pdf
    January 01, 2015 - Within this facility, we do a good job communicating information that affects patient care. … We are good at changing processes to make sure the same patient safety problems don’t happen again. … Overall Patient Safety Rating (Poor, Fair, Good … , Very good, Excellent) F0.

15. Coaching (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_6-coaching-speaker-notes.pdf
    July 01, 2023 - Good Coach Qualities vs. … What has made a good coach or a bad coach to them? … A good rule of thumb is that whenever you feel "in over your head," you are. … A good rule of thumb is that whenever you feel “in over your head,” you are. … • Coach by example—be a good mentor. Do not… • Coach from a distance.

16. Coaching (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_6-coaching-speaker-notes.pdf
    July 01, 2023 - Good Coach Qualities vs. … What has made a good coach or a bad coach to them? … A good rule of thumb is that whenever you feel "in over your head," you are. … A good rule of thumb is that whenever you feel “in over your head,” you are. … • Coach by example—be a good mentor. Do not… • Coach from a distance.

17. Team Check-up Tool | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/hai/cusp/toolkit/team-checkup.html
    December 01, 2012 - members can list the number of days between incidents on the unit.           5 There are good … 1 We have had ownership from staff members in this unit.           2 We have had good … ownership from physician staff in this unit.           3 We have had good ownership from

18. CAHPS Clinician & Group Adult Survey 3.1 (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
    December 01, 2020 - 1 Excellent 2 Very good 3 Good 4 Fair 5 Poor 24. … 1 Excellent 2 Very good 3 Good 4 Fair 5 Poor 25. What is your age?

19. Situation Monitoring: Severe Hypertension - PowerPoint Presentation
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_4-situation-monitoring.pptx
    July 01, 2023 - This team demonstrated a number of good debrief habits. … They also did not explicitly talk about how to replicate good performance. … Smith had a good response of her blood pressure profile.  … The team members served as good listeners to feedback and ideas for improvement. … Johnson thanks her teammates for their good work and honest, constructive comments.

20. Tip 6. Use Caution With Readability Formulas for Quality Reports | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/talkingquality/resources/writing/tip6.html
    May 01, 2015 - This means that a grade level score, by itself, is not a good way to judge the overall suitability of … for making an overall assessment of the ease of comprehension or use of your report, they can be a good … Remember that many important things besides length of words and sentences contribute to good writing. … Also in "Tips on Writing a Quality Report" Why Good Writing Matters Tip 1.