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1. TeamSTEPPS Additional Video: Good Teamwork in Office-Based Care | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/teamstepps-program/resources/additional/good-teamwork.html
   July 01, 2023 - Home TeamSTEPPS Program Tools and Resources Additional Videos Good … Monitoring (Subacute Care) Debrief in Emergency Department Feedback (Long-Term Care) Good … TeamSTEPPS Training Research/Evidence Base TeamSTEPPS Additional Video: Good … Teamwork in Office-Based Care (3:33) Good teamwork helps office staff get to the bottom of questions … https://www.ahrq.gov/teamstepps-program/resources/additional/good-teamwork.html  

2. Why Does the Writing in a Health Care Quality Report Matter? | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/talkingquality/resources/writing/good-writing.html
   July 01, 2011 - Also in "Tips on Writing a Quality Report" Why Good Writing Matters Tip 1. … https://www.ahrq.gov/talkingquality/resources/writing/good-writing.html  

3. UW Medicine TeamSTEPPS Implementation: The Good, the Bad and the Ugly
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-may2013.pptx
   January 01, 2013 - UW Medicine TeamSTEPPS Implementation: The Good, the Bad and the Ugly UW Medicine TeamSTEPPS Implementation … : The Good, the Bad and the Ugly May 8, 2013 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS 1

4. Situation Monitoring (Good Teamwork) | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/teamstepps/primarycare/4_situation_monitoring_good/index.html
   August 01, 2012 - Research/Evidence Base TeamSTEPPS® Webinars Situation Monitoring (Good … Situation Monitoring (Good Teamwork) [ - 2 min 26 sec] Your browser doesn't support JavaScript … 2012 Page originally created December 2012 Internet Citation: Situation Monitoring (Good

5. Mutual Support (Good Teamwork) | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/teamstepps/primarycare/3_mutual_support_good/index.html
   August 01, 2012 - Course Research/Evidence Base TeamSTEPPS® Webinars Mutual Support (Good … Mutual Support (Good Teamwork) [ - 4 min 10 sec] Your browser doesn't support JavaScript … August 2012 Page originally created December 2012 Internet Citation: Mutual Support (Good

6. National Healthcare Safety Network (NHSN) Navigation: A Basic Overview of NHSN Reporting How Good is Your Data? | Agency for Healthcare Research and Quality
   ce.effectivehealthcare.ahrq.gov/nursing-home/resources/nhsn-navigation.html
   April 01, 2022 - National Healthcare Safety Network (NHSN) Navigation: A Basic Overview of NHSN Reporting How Good … National Healthcare Safety Network (NHSN) Navigation: A Basic Overview of NHSN Reporting How Good … Resource: National Healthcare Safety Network (NHSN) Navigation: A Basic Overview of NHSN Reporting How Good … Citation: National Healthcare Safety Network (NHSN) Navigation: A Basic Overview of NHSN Reporting How Good

7. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2022 User Database Report Part II (pdf file)
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2022-MOSOPS-Database-Report-Part-II-508.pdf
   January 01, 2022 - (Item G1a) Excellent or Very good 71% 60% 5 - Excellent 36% 23% 4 - Very good 35% 37% 3 - Good … (Item G1b) Excellent or Very good 73% 64% 5 - Excellent 36% 24% 4 - Very good 37% 40% 3 - Good … (Item G1c) Excellent or Very good 59% 50% 5 - Excellent 25% 16% 4 - Very good 34% 34% 3 - Good … (Item G1d) Excellent or Very good 63% 51% 5 - Excellent 28% 16% 4 - Very good 35% 35% 3 - Good … (Item G2) Excellent or Very good 67% 56% 5 - Excellent 29% 18% 4 - Very good 38% 39% 3 - Good

8. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part II (pdf file)
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_II_508.pdf
   January 01, 2020 - (G1a) Excellent or Very good 71% 72% 5 - Excellent 34% 34% 4 - Very good 37% 38% 3 - Good 24% … (G1b) Excellent or Very good 71% 71% 5 - Excellent 33% 32% 4 - Very good 38% 39% 3 - Good 25% … (G1d) Excellent or Very good 62% 63% 5 - Excellent 26% 27% 4 - Very good 36% 35% 3 - Good 29% … (G1e) Excellent or Very good 84% 85% 5 - Excellent 58% 58% 4 - Very good 26% 26% 3 - Good … (G2) Excellent or Very good 68% 68% 5 - Excellent 29% 30% 4 - Very good 40% 38% 3 - Good 25%

9. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part II (pdf file)
   ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-appendix.pdf
   January 01, 2024 - (Item G1A) Excellent or Very good 68% 63% Excellent 33% 27% Very good 36% 35% Good 24% 27% … (Item G1B) Excellent or Very good 70% 61% Excellent 32% 26% Very good 38% 36% Good 25% 30% … (Item G1C) Excellent or Very good 54% 49% Excellent 22% 18% Very good 32% 31% Good 28% 29% … (Item G1D) Excellent or Very good 60% 51% Excellent 24% 18% Very good 36% 33% Good 29% 31% … (Item G2) Excellent or Very good 66% 59% Excellent 27% 22% Very good 38% 37% Good 26% 31%

10. Course Evaluation | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/reference/smpcefm.html
    March 01, 2014 - ____________ Rating Scale (Circle 1) 1 = Poor, inadequate, did not meet, ineffective 2 = Good …     Module 02: Team Structure - 50 minutes   Instructor Name: Poor Good …   Rating Scale (circle 1) 1 = Poor, inadequate, did not meet, ineffective 2 = Good … 1 2 3 Module 04: Leading Teams - 50 minutes   Instructor Name: Poor Good …   Module 05: Situation Monitoring - 45 minutes   Instructor Name: Poor Good

11. 2024 SOPS Medical Office Database Report Executive Summary Overview Infographic (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-infographic.pdf
    January 01, 2024 - Highest Rated Equitable 80% of respondents reported that their medical office is "Excellent" or "Very good … Lowest Rated Timely 54% of respondents reported that their medical office is "Excellent" or "Very good … office on patient safety 65% of respondents rated their medical offices as "Excellent" or "Very good … " Excellent 26% Very good 38% Good 27% Fair 7% Poor 1% Note: Chart total s may … The percent "Excel lent" or "Very good" is based on unrounded numbers. What's Next?

12. Findings form the 2022 Surveys on Patient Safety Culture (SOPS®) Medical Office Database Overview Infographic (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/MOSOPS-2022-Overview-Infographic-508.pdf
    January 01, 2022 - Highest Rated Equitable 83% of respondents reported that their medical office is "Excellent" or "Very Good … Lowest Rated Timely 57% of respondents reported that their medical office is "Excellent" or "Very Good … safety 65% of respondents gave their medical office a patient safety rating of "Excellent" or "Very Good … Excellent Very Good Good Fair Poor Note: Chart totals may not add to 100% due to rounding. … The % "Excellent" or "Very Good" is based on unrounded numbers. What's Next?

13. Medical Office Survey on Patient Safety Culture: 2018 User Database Report, Part II (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-part2.pdf
    April 01, 2018 - (G1a) Excellent or Very Good 73% 69% 5 - Excellent 38% 31% 4 - Very Good 35% 38% 3 - Good 22% … (G1b) Excellent or Very Good 73% 68% 5 - Excellent 36% 29% 4 - Very Good 37% 40% 3 - Good 23% … (G1c) Excellent or Very Good 57% 54% 5 - Excellent 25% 21% 4 - Very Good 32% 34% 3 - Good 27% … (G1d) Excellent or Very Good 62% 59% 5 - Excellent 28% 23% 4 - Very Good 34% 36% 3 - Good 28% … (G1e) Excellent or Very Good 84% 81% 5 - Excellent 59% 51% 4 - Very Good 25% 30% 3 - Good 13%

14. TeamSTEPPS2.0_final (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/smpcefm.docx
    May 02, 2006 - Location: Date: Rating 1 = Poor, inadequate, did not meet, ineffective Scale 2 = Good … adequate, exceeded, very effective Module 0I: Introduction – 50 minutes Instructor Name: Poor Good … 1 2 3 Comments: Module 02: Team Structure – 50 minutes Instructor Name: Poor Good Excellent … 1 2 3 Comments: Module 04: Leading Teams – 50 minutes Instructor Name: Poor Good Excellent … 1 2 3 Comments: Rating 1 = Poor, inadequate, did not meet, ineffective Scale 2 = Good, adequate

15. TeamSTEPPS Course Evaluation (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_sample_course_evalform.pdf
    April 24, 2017 - Date: Rating Scale (Circle one) 1 = Poor, inadequate, did not meet, ineffective 2 = Good … adequate, exceeded, very effective Module 01: Introduction – 50 minutes Instructor Name: Poor Good … ..... 1 2 3 Comments: Module 02: Team Structure – 50 minutes Instructor Name: Poor Good … .... 1 2 3 Comments: Module 04: Leading Teams – 50 minutes Instructor Name: Poor Good … ..... 1 2 3 Comments: Module 06: Mutual Support – 50 minutes Instructor Name: Poor Good

16. Key Questions When Choosing Health Care Quality Measures | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/measures/measure-questions.html
    November 01, 2018 - selecting measures to include in your report, you need to consider two issues: Whether the measures are "good … Are the Measures Good? … The easiest way to determine whether a measure is good is to confirm that it has been endorsed by the … Once you’ve determined that the measures you are considering are objectively good measures, you next … Survey-based measures of patient experience are a good example of measures that are easy to understand

17. 26,000 Close Call Reports: Lessons from the University of Texas Close Call Reporting System (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Simmons_66.pdf
    April 03, 2008 - To maintain the program’s baseball theme, close calls were renamed “Good Catches.” … UTCCRS “Good Catch Report,” count by month: December 2005 – July 2007. … UTCCRS “Good Catch Report,” count by category: December 2005 – July 2007. 6 good catches—are … In a health care organization, a large collection of good catches provides challenges. … Each Good Catch has contributed to safer patient care.

18. Medical Office SOPS: 2016 User Comparative Database Report, Part II (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt2.pdf
    January 01, 2016 - (G1a) Excellent or Very Good 72% 66% 5 – Excellent 38% 31% 4 - Very Good 34% 35% 3 – Good 22% … (G1b) Excellent or Very Good 72% 63% 5 – Excellent 36% 27% 4 - Very Good 37% 36% 3 – Good 23% … (G1c) Excellent or Very Good 57% 52% 5 - Excellent 24% 20% 4 - Very Good 33% 32% 3 - Good 26% … (G1d) Excellent or Very Good 63% 58% 5 - Excellent 29% 24% 4 - Very Good 34% 33% 3 - Good 27% … (G1e) Excellent or Very Good 84% 79% 5 - Excellent 59% 51% 4 - Very Good 25% 28% 3 - Good

19. Tips on Designing a Health Care Quality Report for Consumers | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/talkingquality/resources/design/index.html
    September 01, 2019 - Tips on Designing a Health Care Quality Report for Consumers It takes good … design as well as good writing to create a clear and effective consumer report on quality. … To create a good design, you'll need to apply some basic design principles, work effectively with your

20. TeamSTEPPS Training Evaluation Form (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-course-evaluation-form.pdf
    June 01, 2023 - _____________ Rating Scale (circle 1) 1 = Poor, inadequate, did not meet, ineffective 2 = Good … 3 = Excellent, more than adequate, exceeded, very effective Introduction Instructor Name: Poor Good … 1 2 3 Comments: Module 1: Communication Instructor Name: Poor Good Excellent To what extent … TeamSTEPPS Training Evaluation Form 3 Module 2: Team Leadership Instructor Name: Poor Good … TeamSTEPPS Training Evaluation Form 4 Module 4: Mutual Support Instructor Name: Poor Good