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161. The Role of Leadership in Quality Improvement Efforts (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

162. The Role of Leadership in Quality Improvement Efforts (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

163. The Role of Leadership in Quality Improvement Efforts (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

164. The Role of Leadership in Quality Improvement Efforts (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

165. The Role of Leadership in Quality Improvement Efforts (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

166. The Role of Leadership in Quality Improvement Efforts (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

167. The Role of Leadership in Quality Improvement Efforts (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

168. The Role of Leadership in Quality Improvement Efforts (pdf file)
     patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

169. The Role of Leadership in Quality Improvement Efforts (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

170. The Role of Leadership in Quality Improvement Efforts (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
     January 01, 2011 - But at the end of the day, they’re going to be looking upward. … They’re going to say, “What are the leaders telling us that we ought to pay attention to?” … In many ways, the leader sets the tone that is going to either facilitate or mitigate the organization … and “If I do find something that needs changing, is that change going to happen?” … to hire these extra folks, we’re going to put together this program.

171. Underwood Surgery Center: Slide Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/tinsleyslides.pdf
     September 01, 2015 - Implemented Basket of small gifts to reward staff for reporting problems, making suggestions, or going … above and beyond 66 66 Going Forward • Report results at the quarterly provider/ management … Implemented Communication Openness Change Implemented Near-Miss Documentation Change Implemented Going

172. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/33651/psn-pdf
     June 01, 2007 - In other states, it often is a health department that is going to be responsible for administering the … Once it happened and once the first report came out, I think everyone realized that it wasn't going … appear in the report, so they know exactly what it's going to look like. … But I think we're all experiencing some of the same things once we get going. … that information is going to be very valuable as you make your decision.

173. Ahcptemplen (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/ahcptemplen.docx
     January 31, 2013 - There are other things going on in my life that are effecting my health. )Check the box and write notes … There are other things going on in my life that are effecting my health. )[List tests done] ( I am … There are other things going on in my life that are effecting my health. ) 1. … There are other things going on in my life that are affecting my health. 7

174. Emergency Department and Catheter Insertion | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
     December 01, 2017 - So going back to the beginning, our first presenter today is going to be Dr. Mohamad Fakih. … Again, we’re looking at an open model where – so whatever is going on with each individual nurse is going … Is it going to be good for them? … So getting a good sense of what’s really going on in your department is going to reduce your frustration … I’m going to turn it back over to Paul.

175. Emergency Department and Catheter Insertion | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
     December 01, 2017 - So going back to the beginning, our first presenter today is going to be Dr. Mohamad Fakih. … Again, we’re looking at an open model where – so whatever is going on with each individual nurse is going … Is it going to be good for them? … So getting a good sense of what’s really going on in your department is going to reduce your frustration … I’m going to turn it back over to Paul.

176. Emergency Department and Catheter Insertion | Agency for Healthcare Research and Quality
     cahps.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
     December 01, 2017 - So going back to the beginning, our first presenter today is going to be Dr. Mohamad Fakih. … Again, we’re looking at an open model where – so whatever is going on with each individual nurse is going … Is it going to be good for them? … So getting a good sense of what’s really going on in your department is going to reduce your frustration … I’m going to turn it back over to Paul.

177. Emergency Department and Catheter Insertion | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
     December 01, 2017 - So going back to the beginning, our first presenter today is going to be Dr. Mohamad Fakih. … Again, we’re looking at an open model where – so whatever is going on with each individual nurse is going … Is it going to be good for them? … So getting a good sense of what’s really going on in your department is going to reduce your frustration … I’m going to turn it back over to Paul.

178. Emergency Department and Catheter Insertion | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.html
     December 01, 2017 - So going back to the beginning, our first presenter today is going to be Dr. Mohamad Fakih. … Again, we’re looking at an open model where – so whatever is going on with each individual nurse is going … Is it going to be good for them? … So getting a good sense of what’s really going on in your department is going to reduce your frustration … I’m going to turn it back over to Paul.

179. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
     October 01, 2018 - I'm going to talk a little bit more about the elements of that story in a minute. … Grob, Slide 22 And now I am going to pass it over to Tara to talk about the NYP project. … She’s going to come back in a few minutes and talk a bit more about what’s to come. … I am going to now give the ball back to Tara to talk about phase two. … We’re really going based on emotion.

180. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/mythbustingwebcast.pdf
     October 01, 2013 - I am going to talk to you a little bit about how to do that. … Zema (opening), Slide 20 So I am going to first introduce Linda Sparks. … We are going to have a formal Question- and-Answer session at the end. … First I am going to introduce Rick. … So I am going to go ahead and open up that evaluation but I am going to continue with some questions